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Entry Level Desk Jobs in Decatur, GA (NOW HIRING)

DIGIOFFICE

Service Desk Analyst

Johns Creek, GA · On-site

$19 - $26/hr

Respond to, troubleshoot, and resolve service desk tickets related to hardware, software, network ... CompTIA A+, Network+, Microsoft, or other entry-level IT certifications are a plus but not required.

TEKsystems

Help Desk Analyst

Atlanta, GA

$17 - $20/hr

... Help desk, Customer service, Support, Windows 10, Troubleshooting, Windows, Phone support ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Atlanta ...

TEKsystems

Help Desk Analyst

Atlanta, GA · On-site

$17 - $20/hr

... Help desk, Customer service, Support, Windows 10, Troubleshooting, Windows, Phone support ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Atlanta ...

Motion Recruitment

Sales - Entry Level

Atlanta, GA · On-site

$50K/yr

As a full-desk recruiter, you'll work with clients to find the right candidates to fill their open positions. This role is located in our Atlanta, but we also have opportunities across North America.

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Entry Level Desk information

See Decatur, GA salary details

$12

$22

$33

How much do entry level desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level desk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What Are Entry Level Desk Jobs?

Entry-level desk jobs focus on fulfilling administrative, clerical, office support, or customer service tasks. The duties and responsibilities of entry-level desk workers vary depending on the employer. For example, if you work in reception or another front office position, you answer calls, set appointments, and greet each customer or client. In a clerical desk job, you may focus on filing and completing paperwork. Some of these jobs involve providing technical help. An entry-level help desk worker, for example, may provide IT support for an office, while a customer service employee may help clients troubleshoot issues or direct calls to the proper employee.

What are the key skills and qualifications needed to thrive as an Entry Level Desk employee, and why are they important?

To thrive as an Entry Level Desk employee, you generally need strong organizational skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with office software (like Microsoft Office Suite), email systems, and possibly phone or scheduling systems is typically required. Excellent communication, attention to detail, and a customer-oriented attitude are standout soft skills for this role. These abilities are crucial for efficiently managing administrative tasks, supporting team workflow, and ensuring positive interactions with clients or colleagues.

What are some common challenges faced by entry level desk employees, and how can they be overcome?

Entry level desk employees often face challenges such as adapting to a fast-paced office environment, managing multiple tasks simultaneously, and learning new software or company-specific procedures. To overcome these, it’s helpful to prioritize tasks, seek feedback from supervisors, and take advantage of any training or mentorship opportunities offered. Building good communication skills and staying organized can also make transitioning into the role smoother and help employees grow more confident in their responsibilities.

What is the difference between Entry Level Desk vs Customer Service Representative?

AspectEntry Level DeskCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentOffice setting, front desk or reception areaCall centers, retail, or office settings
Employer & Industry UsageHotels, corporate offices, healthcare facilitiesRetail, telecommunications, banking
Common Search & ComparisonYesYes

Both roles typically require similar credentials and are found in office or customer-facing environments. An Entry Level Desk often involves front desk duties like greeting visitors or managing appointments, while a Customer Service Representative primarily handles customer inquiries via phone or in person. The main difference lies in the specific tasks and industry focus, but both serve as entry points into customer-facing or administrative roles.

More about Entry Level Desk jobs
What are the most commonly searched types of Desk jobs in Decatur, GA? The most popular types of Desk jobs in Decatur, GA are:
What are popular job titles related to Entry Level Desk jobs in Decatur, GA? For Entry Level Desk jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level Desk jobs in Decatur, GA look for? The top searched job categories for Entry Level Desk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Desk jobs? Cities near Decatur, GA with the most Entry Level Desk job openings:
Entry Level Desk jobs near you
Infographic showing various Entry Level Desk job openings in Decatur, GA as of May 2026, with employment types broken down into 2% As Needed, 64% Full Time, 29% Part Time, and 5% Contract. Highlights an 100% Physical job distribution, with an average salary of $47,014 per year, or $22.6 per hour.
Entry Level Help Desk Support Technician

Entry Level Help Desk Support Technician

TeamLogic IT

Alpharetta, GA • On-site

$35K - $50K/yr

Full-time

PTO

Posted 15 days ago

Job description

Benefits:
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development

TeamLogic IT Marietta is seeking a motivated and customer-focused Entry-Level Help Desk Support Technician to join our Managed Services team. This position is ideal for an early-career IT professional who is eager to grow technical skills while supporting small and mid-sized business clients in a fast-paced MSP environment.
The Help Desk Support Technician serves as a first point of contact for client technical issues, delivering high-quality customer service while learning and applying TeamLogic IT standards, tools, and processes across Microsoft-based environments.
This role requires on-site availability and local residence in Marietta, Kennesaw, or Acworth, Georgia.
Essential Duties & Responsibilities
Service Desk & Client Support
  • Provide Tier 1 technical support to end users via phone, email, and remote support tools
  • Troubleshoot common workstation, application, printer, and connectivity issues
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint
  • Perform basic user account tasks such as password resets, MFA assistance, and new user setup

Endpoint & Systems Support
  • Install, configure, and support Windows and macOS workstations
  • Assist with device onboarding, imaging, and endpoint security deployment
  • Perform basic Active Directory and Azure AD (Entra ID) tasks following documented procedures
  • Escalate advanced or unresolved issues according to TeamLogic IT standards

Networking & Connectivity (Foundational)
  • Troubleshoot basic networking issues including Wi-Fi access, VPN connectivity, and IP conflicts
  • Assist senior technicians with networking tasks as assigned
  • Properly document and escalate complex network issues

Security & Compliance Awareness
  • Assist with endpoint patching, antivirus alerts, and security hygiene tasks
  • Follow TeamLogic IT security policies and client compliance requirements
  • Support vulnerability remediation activities under supervision

Documentation & Process
  • Accurately document all work performed in Autotask PSA
  • Maintain asset and configuration records
  • Contribute to internal documentation and knowledge base articles
  • Adhere to SLAs, change management, and operational procedures

Team Collaboration
  • Work closely with senior technicians and engineers
  • Participate in training, onboarding, and professional development
  • Support continuous service improvement initiatives

Required Qualifications
  • 0-2 years of professional, academic, or internship experience in information technology

Foundational knowledge of:
  • Windows operating systems
  • Microsoft 365 applications
  • Basic networking concepts (TCP/IP, DNS, DHCP)
  • Strong customer service skills and professional communication abilities
  • Ability to follow documented procedures and manage multiple priorities
  • Willingness to learn and grow in a structured MSP environment
  • Must maintain a clean driving record, with no moving violations or major infractions within the past three (3) years, and meet company vehicle and insurance eligibility requirements
  • Valid driver's license and reliable local transportation

Preferred Qualifications
  • Prior help desk or MSP experience
  • Exposure to Active Directory, Azure AD (Entra ID), or VPN tools
  • Entry-level certifications
  • Familiarity with ticketing systems such as Autotask, ConnectWise, or similar
  • Military or veteran experience is a plus

Career Growth
This role is an entry point into TeamLogic IT's technical career path, with advancement opportunities into:
  • Level 2 Service Desk Technician
  • Systems Administrator
  • Network or Security Engineering roles

Advancement is based on performance, technical growth, and certification achievement.
Flexible work from home options available.
Compensation: $35,000.00 - $50,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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