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Front Desk Medical Office Jobs in Decatur, GA (NOW HIRING)

Pandya Medical Center

Medical Office Front Desk

Alpharetta, GA · On-site

$15.75 - $18.50/hr

We are seeking a the right person for our Medical Office Front Desk to become a part of our team at our Alpharetta office. Position Summary This position is specifically responsible for assisting ...

PCC MEDICAL HOLDINGS LLC

Front Desk

Atlanta, GA · On-site

$17 - $19/hr

Office Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing ... Front Desk associates perform administrative and clerical duties while working with patients, to ...

Addison Group

Front Office Specialist

Atlanta, GA · On-site

$18 - $19/hr

Minimum of 2+ years of front desk experience within a medical office setting * Proven ability to manage both phone volume and in-person patient interactions simultaneously * Strong preference for ...

Crestview Management, LLC

Front Desk Supervisor

Atlanta, GA

$16.25 - $21.25/hr

Manage office supplies and front desk equipment inventory. * Prepare and maintain daily reports and logs related to front desk activities. * Implement and enforce company policies and procedures at ...

Columbia Sussex

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Manage office supplies and front desk equipment inventory. * Prepare and maintain daily reports and logs related to front desk activities. * Implement and enforce company policies and procedures at ...

Comfort Inn Atlanta Downtown

Front Desk Supervisor

Atlanta, GA · On-site

$14.75 - $19/hr

Front Office Reports To: Front Office Manager / Hotel Manager Job Type: Full-Time Location: Comfort Inn Atlanta Job Summary: The Front Desk Supervisor oversees the daily operations of the front desk ...

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All JobsFront Desk Medical Office JobsFront Desk Medical Office Jobs in Decatur, GA

Front Desk Medical Office information

See Decatur, GA salary details

$11

$16

$21

How much do front desk medical office jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for front desk medical office in Decatur, GA is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Medical Office professional, and why are they important?

To thrive as a Front Desk Medical Office professional, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and office management tools is typically required. Excellent communication, customer service, and problem-solving abilities help create a welcoming environment and manage patient interactions effectively. These skills and qualities are vital for ensuring efficient office operations and positive patient experiences in a healthcare setting.

What is the highest pay as a medical receptionist?

The highest pay for a medical receptionist typically ranges up to $45,000 to $50,000 annually, depending on experience, location, and the size of the healthcare facility. Advanced skills, certifications, and working in high-demand areas can lead to higher salaries within this role.

How to work front desk at a medical office?

A front desk medical office worker is responsible for greeting patients, scheduling appointments, verifying insurance, and managing patient records using electronic health record (EHR) systems. Good communication skills, attention to detail, and basic computer proficiency are essential, and some positions may require certification or prior experience in healthcare administration.

How to become a medical office receptionist?

To become a medical office receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or administrative roles, and familiarity with electronic health records (EHR) systems can be beneficial. Certification is not usually required but can improve job prospects.

What does a receptionist do in a medical office?

A front desk medical office receptionist manages patient check-ins and check-outs, schedules appointments, answers phone calls, verifies insurance information, and maintains patient records. They also handle administrative tasks such as billing, data entry, and providing general information to patients, often using electronic health record (EHR) systems.

What are the most common challenges faced by a Front Desk Medical Office employee, and how can they be managed effectively?

Front Desk Medical Office employees often face challenges such as managing a high volume of patient check-ins, handling sensitive information, and coordinating between healthcare providers and patients. Staying organized and maintaining clear communication with both staff and patients are key to managing these demands. Utilizing scheduling software, following HIPAA guidelines, and practicing patience can significantly help in overcoming daily hurdles. Support from a collaborative team environment also plays a crucial role in ensuring smooth front desk operations.

What are front desk medical office staff?

Front desk medical office staff are professionals responsible for managing the reception area of a healthcare facility. They greet patients, answer phones, schedule appointments, verify insurance information, and handle patient records. Their role is essential for ensuring smooth communication between patients and healthcare providers, as well as maintaining the efficiency of the office. They often serve as the first point of contact for patients and help create a welcoming and organized environment.

What is the difference between Front Desk Medical Office vs Medical Assistant?

AspectFront Desk Medical OfficeMedical Assistant
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationClinical tasks, patient exams, vital signs, assisting providers
Required CredentialsHigh school diploma, customer service skillsCertification or diploma, basic medical training
Work EnvironmentFront office, reception areaClinical setting, exam rooms
Employer & Industry UsageMedical offices, clinics, hospitalsDoctors' offices, clinics, outpatient facilities

The Front Desk Medical Office role focuses on administrative and patient coordination tasks, while Medical Assistants perform clinical duties alongside administrative support. Both roles are essential in healthcare settings but differ mainly in responsibilities and required credentials.

What are popular job titles related to Front Desk Medical Office jobs in Decatur, GA? For Front Desk Medical Office jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Front Desk Medical Office jobs in Decatur, GA look for? The top searched job categories for Front Desk Medical Office jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Front Desk Medical Office jobs? Cities near Decatur, GA with the most Front Desk Medical Office job openings:
Front Desk Medical Office jobs near you
Infographic showing various Front Desk Medical Office job openings in Decatur, GA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,203 per year, or $16.9 per hour.
Medical Office Front Desk

Medical Office Front Desk

Pandya Medical Center

Alpharetta, GA • On-site

$15.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Culture and Values:
At Pandya Medical Center, we believe in going above and beyond for every patient. Our team members are dedicated professionals who truly care about making a difference. We listen, understand, and treasure each personal story shared by our patients. Our commitment extends beyond our clinic walls, with active involvement in community health fairs and volunteering initiatives. We are a highly reputed medical practice in North Atlanta, offering strong growth opportunities and robust benefits for our employees. Be a part of our dynamic team and take your career to the next level with Pandya Medical Center!
We are seeking a the right person for our Medical Office Front Desk to become a part of our team at our Alpharetta office.
Position Summary
This position is specifically responsible for assisting patients at the conclusion of their visit. This role ensures accurate billing, collects payments, schedules follow-up appointments, and provides excellent customer service.
Key Responsibilities:
  • Greet patients at checkout in a friendly and professional manner
  • Collect co-pays, deductibles, and outstanding balances
  • Verify and update patient insurance and demographic information
  • Schedule follow-up appointments, referrals, or diagnostic tests
  • Provide patients with visit summaries and instructions
  • Enter and update information in electronic health records (EHR) systems
  • Handle billing questions and direct complex issues to billing specialists
  • Process receipts and maintain accurate financial records
  • Ensure compliance with privacy regulations (like HIPAA)
  • Coordinate with medical staff and front desk team to ensure smooth workflow
  • Prepare paperwork for next day patients
  • Assist Check In as needed

Skills and Qualifications required:
  • Minimum 1 year prior experience in a medical office
  • Familiarity with EHR systems (Athena a plus)
  • Basic understanding of medical billing and insurance processes
  • Strong communication and interpersonal skills
  • Attention to detail and accuracy
  • Ability to multitask in a busy environment
  • Positive spirit and team player
  • Basic computer and data entry skills

Medical, Dental, Vision plans offered
Aflac Supplemental plans
401k with 4% contribution by Pandya Medical Center
PTO
Holiday Pay

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