ZipRecruiter

Log In

1

Front Desk Medical Office Jobs in Decatur, GA (NOW HIRING)

ProCo

Front Desk Medical Receptionist

Lithia Springs, GA · On-site

$15.25 - $18.50/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Lithia Springs, GA | Full-Time Join Georgia's Leading Orthopedic Practice! Unique opportunity: Medical ...

EyeSouth Partners

Front Desk Associate

Morrow, GA · On-site

$13.25 - $17.25/hr

Front Desk Associate The Front Desk Associate provides exceptional patient service, both in person ... the medical office. The Front Office Associate may answer multiple phone lines, schedule ...

EyeSouth Partners

Front Desk Associate

Mcdonough, GA · On-site

$12.75 - $16.50/hr

Front Desk Associate The Front Desk Associate provides exceptional patient service, both in person ... the medical office. The Front Office Associate may answer multiple phone lines, schedule ...

next page

Showing results 1-20

All JobsFront Desk Medical Office JobsFront Desk Medical Office Jobs in Decatur, GA

Front Desk Medical Office information

See Decatur, GA salary details

$11

$16

$21

How much do front desk medical office jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front desk medical office in Decatur, GA is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.08 per hour, depending on experience, location, and employer.

What is a front desk medical office?

Front desk medical office staff are professionals responsible for managing the reception area of a healthcare facility. They greet patients, answer phones, schedule appointments, verify insurance information, and handle patient records. Their role is essential for ensuring smooth communication between patients and healthcare providers, as well as maintaining the efficiency of the office. They often serve as the first point of contact for patients and help create a welcoming and organized environment.

What are the key skills and qualifications needed to thrive as a front desk medical office professional?

To thrive as a Front Desk Medical Office professional, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and office management tools is typically required. Excellent communication, customer service, and problem-solving abilities help create a welcoming environment and manage patient interactions effectively. These skills and qualities are vital for ensuring efficient office operations and positive patient experiences in a healthcare setting.

What are the most common challenges faced by a front desk medical office employee, and how can they be managed effectively?

Front Desk Medical Office employees often face challenges such as managing a high volume of patient check-ins, handling sensitive information, and coordinating between healthcare providers and patients. Staying organized and maintaining clear communication with both staff and patients are key to managing these demands. Utilizing scheduling software, following HIPAA guidelines, and practicing patience can significantly help in overcoming daily hurdles. Support from a collaborative team environment also plays a crucial role in ensuring smooth front desk operations.

What is the difference between Front Desk Medical Office vs Medical Assistant?

AspectFront Desk Medical OfficeMedical Assistant
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationClinical tasks, patient exams, vital signs, assisting providers
Required CredentialsHigh school diploma, customer service skillsCertification or diploma, basic medical training
Work EnvironmentFront office, reception areaClinical setting, exam rooms
Employer & Industry UsageMedical offices, clinics, hospitalsDoctors' offices, clinics, outpatient facilities

The Front Desk Medical Office role focuses on administrative and patient coordination tasks, while Medical Assistants perform clinical duties alongside administrative support. Both roles are essential in healthcare settings but differ mainly in responsibilities and required credentials.

How to become a front desk medical office?

To become a front desk medical office worker, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with office software like electronic health records (EHR) systems. Some positions may require certification in medical administration or medical assisting, and on-the-job training is common.

What does a front desk medical office do?

A front desk medical office worker, often called a medical receptionist, manages patient check-ins and appointments, answers phone calls, verifies patient information, and handles administrative tasks such as billing and filing. They use office software and must maintain confidentiality while providing excellent customer service in a healthcare setting.

What are popular job titles related to Front Desk Medical Office jobs in Decatur, GA?

For Front Desk Medical Office jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Front Desk Medical Office jobs in Decatur, GA look for?

The top searched job categories for Front Desk Medical Office jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Front Desk Medical Office jobs?

Cities near Decatur, GA with the most Front Desk Medical Office job openings:

Front Desk Medical Office jobs near you
Infographic showing various Front Desk Medical Office job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $35,203 per year, or $16.9 per hour.

Front Desk Associate/Patient Services Liaison

Atlanta, GA • On-site

Thomas Eye Group

7.1

Company rating: 7.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Respectful managers

Learn more about Thomas Eye Groupexternal

$13.50 - $17.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Front Desk Associate/Patient Services Liaison

ASC - Sandy Springs, GA 30328

Level Entry Position Type Full Time Education Level High School Travel Percentage None Category Admin - Clerical

The Front Desk Check-In Coordinator serves as the first point of contact for patients and visitors at the surgery center. This role is responsible for ensuring a professional, welcoming, and efficient check-in experience while maintaining accuracy in patient information, insurance verification, and documentation. The ideal candidate demonstrates excellent customer service, strong attention to detail, and the ability to handle a fast-paced healthcare environment.

Key Responsibilities

Patient Check-In & Customer Service

  • Greet patients and visitors in a professional, courteous, and compassionate manner
  • Verify patient identity, demographics, and appointment details
  • Ensure all required forms and consents are completed accurately prior to procedures
  • Provide clear instructions regarding check-in, wait times, and next steps

Registration & Documentation

  • Scan, upload, and maintain accurate patient records in the electronic health system
  • Ensure compliance with HIPAA and confidentiality standards

Insurance & Financial Coordination

  • Collect co-pays, deductibles, or outstanding balances as required
  • Communicate financial policies and answer basic billing questions

Scheduling & Coordination

  • Coordinate with clinical staff to ensure smooth patient flow and timely procedures
  • Notify appropriate departments of patient arrivals or delays

Administrative Support

  • Answer phones and direct calls to appropriate departments
  • Manage front desk operations including file organization and supply monitoring
  • Maintain a clean, organized, and professional reception area
Qualifications

Education & Experience

  • High school diploma or equivalent required
  • Minimum 1–2 years of front desk, medical office, or healthcare experience preferred
  • Experience in a surgery center or ophthalmology practice is a plus

Skills & Competencies

  • Strong customer service and interpersonal skills
  • Excellent attention to detail and organizational abilities
  • Ability to multitask and work efficiently in a fast-paced environment
  • Proficiency with electronic medical records (EMR) systems and basic office software

What Thomas Eye Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply