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Front Desk Medical Office Jobs in Decatur, GA (NOW HIRING)

Optima Eyecare

Front Desk

Alpharetta, GA · On-site

$17.25 - $20.50/hr

Join Optima Eyecare as Our Front Desk Superstar! Looking for a welcoming and rewarding role in a ... At least 1 year of relevant experience in a medical office role. * Skills: Strong organizational ...

Corkyy

Front Desk Associate

Smyrna, GA · On-site

$13.75 - $17.50/hr

... medical office, or other appointment-based front desk is a plus. WORK ENVIRONMENT This is a hands-on, on-your-feet role in a busy spa setting. You'll be the person holding the front of the house ...

Addison Group

Front Office Specialist

Atlanta, GA · On-site

$18 - $19/hr

Minimum of 2+ years of front desk experience within a medical office setting * Proven ability to manage both phone volume and in-person patient interactions simultaneously * Strong preference for ...

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Front Desk Medical Office information

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How much do front desk medical office jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for front desk medical office in Decatur, GA is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.08 per hour, depending on experience, location, and employer.

What is a front desk medical office?

Front desk medical office staff are professionals responsible for managing the reception area of a healthcare facility. They greet patients, answer phones, schedule appointments, verify insurance information, and handle patient records. Their role is essential for ensuring smooth communication between patients and healthcare providers, as well as maintaining the efficiency of the office. They often serve as the first point of contact for patients and help create a welcoming and organized environment.

What are the key skills and qualifications needed to thrive as a front desk medical office professional?

To thrive as a Front Desk Medical Office professional, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and office management tools is typically required. Excellent communication, customer service, and problem-solving abilities help create a welcoming environment and manage patient interactions effectively. These skills and qualities are vital for ensuring efficient office operations and positive patient experiences in a healthcare setting.

What are the most common challenges faced by a front desk medical office employee, and how can they be managed effectively?

Front Desk Medical Office employees often face challenges such as managing a high volume of patient check-ins, handling sensitive information, and coordinating between healthcare providers and patients. Staying organized and maintaining clear communication with both staff and patients are key to managing these demands. Utilizing scheduling software, following HIPAA guidelines, and practicing patience can significantly help in overcoming daily hurdles. Support from a collaborative team environment also plays a crucial role in ensuring smooth front desk operations.

What is the difference between Front Desk Medical Office vs Medical Assistant?

AspectFront Desk Medical OfficeMedical Assistant
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationClinical tasks, patient exams, vital signs, assisting providers
Required CredentialsHigh school diploma, customer service skillsCertification or diploma, basic medical training
Work EnvironmentFront office, reception areaClinical setting, exam rooms
Employer & Industry UsageMedical offices, clinics, hospitalsDoctors' offices, clinics, outpatient facilities

The Front Desk Medical Office role focuses on administrative and patient coordination tasks, while Medical Assistants perform clinical duties alongside administrative support. Both roles are essential in healthcare settings but differ mainly in responsibilities and required credentials.

How to become a front desk medical office?

To become a front desk medical office worker, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with office software like electronic health records (EHR) systems. Some positions may require certification in medical administration or medical assisting, and on-the-job training is common.

What does a front desk medical office do?

A front desk medical office worker, often called a medical receptionist, manages patient check-ins and appointments, answers phone calls, verifies patient information, and handles administrative tasks such as billing and filing. They use office software and must maintain confidentiality while providing excellent customer service in a healthcare setting.

What are popular job titles related to Front Desk Medical Office jobs in Decatur, GA?

For Front Desk Medical Office jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Front Desk Medical Office jobs in Decatur, GA look for?

The top searched job categories for Front Desk Medical Office jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Front Desk Medical Office jobs?

Cities near Decatur, GA with the most Front Desk Medical Office job openings:

Front Desk Medical Office jobs near you
Infographic showing various Front Desk Medical Office job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $35,203 per year, or $16.9 per hour.

Front Desk Coordinator/Entry Level

Revive Orthopedics

Lithia Springs, GA • On-site

$15 - $19.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Position Summary
ReVive Orthopedics Spine & Sports Medicine:

We are seeking a reliable and flexible Part‑Time Front Desk Receptionist to support clinic operations. You will ensure that our ASC front desk and Clinic front desk operations run smoothly, uphold our high standards of patient care and exemplify Revive Orthopedics friendly and professional spirit. The ideal candidate is compassionate, detail oriented and committed to providing exceptional service 

Schedule Expectations:

Clinic Day 7:15am- 4:30pm (until clinic ends) (Front Desk Duties)
ASC non-surgery days 6:30am-12:30pm (Front Desk Duties)
ASC surgery days 6:30am-until clinic ends (Front Desk Duties)

Additional Responsibilities:

  • Serve as backup front desk coverage during clinic operations in the event of staff call‑outs.
  • Provide front desk support across clinic locations as needed.

This individual will be trained on all front desk duties and is expected to deliver excellent patient service while supporting the clinic and ASC teams as operational needs arise.


Key Responsibilities
Patient Reception and Check-In
  • Greet patients and visitors promptly and professionally.
  • Verify patient information and ensure completion of required forms.
  • Manage patient registration, update records, and maintain confidentiality in compliance with HIPAA regulations.
Appointment Scheduling and Coordination
  • Schedule patient appointments using Athena.
  • Confirm and remind patients of upcoming appointments via phone and email.
  • Coordinate with medical staff to maintain an efficient flow of patients through the clinic.
Administrative and Clerical Support
  • Answer and direct incoming phone calls, providing information or routing inquiries to the appropriate personnel.
  • Maintain an organized, welcoming front-desk environment, including managing supplies and ensuring cleanliness.
  • Collect co-pays, outstanding balances, and other payments from patients.
  • Assist with processing insurance verification, authorizations, and prior approvals.
Patient Relations and Communication
  • Address and resolve patient concerns or direct them to the appropriate team member for follow-up.
  • Communicate with insurance providers, referring providers, and third-party partners when necessary.
  • Serve as a liaison between patients, medical professionals, and administrative staff.
Quality and Compliance
  • Adhere to all clinical policies, procedures, and regulatory guidelines.
  • Respect and protect patient confidentiality, privacy, and rights at all times.
  • Support quality improvement initiatives and maintain accurate, up-to-date documentation.
Qualifications
Education and Experience
  • High school diploma or equivalent required; an associate degree or certificate in medical office administration preferred.
  • Previous experience in a healthcare setting (ideally in orthopedics or a related specialty).
  • Familiarity with Athena and practice management systems.
Skills and Competencies
  • Outstanding customer service and communication skills.
  • Ability to multitask effectively in a fast-paced environment.
  • Excellent organizational, time-management, and problem-solving abilities.
  • Proficient with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
  • Knowledge of insurance processes, including verifications and prior authorizations, is strongly preferred.
Personal Attributes
  • Positive, welcoming, and friendly demeanor.
  • High level of attention to detail and accuracy.
  • Strong sense of responsibility, confidentiality, and professionalism.
  • Ability to collaborate and work effectively within a team.
Why Join Us?
ReVive Orthopedics Spine & Sports Medicine offers a collaborative environment focused on patient care excellence and professional growth. We provide a competitive benefits package, including:
  • Medical Insurance
  • Vision and Dental Insurance
  • 401(k) Retirement Plan
  • Paid Time Off and Holidays
  • Mileage Reimbursement for travel to satellite offices
  • Compensatory Bonuses based on productivity and performance
Join our team to play a vital role in welcoming patients and ensuring great customer service that supports high-quality care.
This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ReVive Orthopedic Spine & Sports Medicine. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

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