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Front Desk Medical Office Jobs in Decatur, GA (NOW HIRING)

EyeSouth Partners

Front Desk Associate

Atlanta, GA · On-site

$13.50 - $17.25/hr

Front Desk Associate The Front Desk Associate serves as the first point of contact for patients and ... Minimum of 1-year medical office experience strongly preferred * Strong reliability with good ...

Comfort Inn Atlanta Downtown

Front Desk Supervisor

Atlanta, GA · On-site

$14.75 - $19/hr

Front Office Reports To: Front Office Manager / Hotel Manager Job Type: Full-Time Location: Comfort Inn Atlanta Job Summary: The Front Desk Supervisor oversees the daily operations of the front desk ...

Georgia Retina

Front Desk Associate

Sandy Springs, GA

$13.50 - $17.25/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and ... Minimum 2 years of experience in a medical office/health care setting Minimum 2 years of health ...

Choice Hotels

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Office Reports To: Front Office Manager / Hotel Manager Job Type: Full-Time Location: Comfort Inn Atlanta Job Summary: The Front Desk Supervisor oversees the daily operations of the front desk ...

Crestview Management, LLC

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor We are seeking a highly organized and customer-focused Front Desk Supervisor ... Proficiency with office software and phone systems. * Ability to remain calm and professional under ...

Georgia Retina

Front Desk Associate

Sandy Springs, GA · On-site

$13.50 - $17.25/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and ... the medical office. The Front Office Associate may answer multiple phone lines, schedule ...

EyeSouth Partners LLC

Front Desk Associate

Sandy Springs, GA · On-site

$13.50 - $17.25/hr

The Front Desk Associate provides exceptional patient service, both in person and over the phone ... the medical office. The Front Office Associate may answer multiple phone lines, schedule ...

EyeSouth Partners LLC

Front Desk Associate

Morrow, GA · On-site

$13.25 - $17.25/hr

The Front Desk Associate provides exceptional patient service, both in person and over the phone ... the medical office. The Front Office Associate may answer multiple phone lines, schedule ...

Clayton Eye Center

Front Desk Associate

Mcdonough, GA

$12.75 - $16.50/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and ... Minimum 2 years of experience in a medical office/health care setting Minimum 2 years of health ...

Georgia Retina

Front Desk Associate

Atlanta, GA · On-site

$13.50 - $17.25/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and ... the medical office. The Front Office Associate may answer multiple phone lines, schedule ...

Clayton Eye Center

Front Desk Associate

Morrow, GA

$13.25 - $17.25/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and ... Minimum 2 years of experience in a medical office/health care setting Minimum 2 years of health ...

ChenMed

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Leads front office center operations including, quality, compliance, human resources, patient ... Examines medical release forms for accuracy and PCP sign off prior to release of medical records.

New

Hotel Phoenix Atlanta

Front Desk Manager

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Manager The Front Desk Manager oversees all aspects of the front desk operation to ... Prepare and present daily and weekly reports to the Director of Front Office. * Oversee proper ...

Clayton Eye Center

Front Desk Associate

Morrow, GA · On-site

$13.25 - $17.25/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and ... the medical office. The Front Office Associate may answer multiple phone lines, schedule ...

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All JobsFront Desk Medical Office JobsFront Desk Medical Office Jobs in Decatur, GA

Front Desk Medical Office information

See Decatur, GA salary details

$11

$16

$21

How much do front desk medical office jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for front desk medical office in Decatur, GA is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.08 per hour, depending on experience, location, and employer.

What is a front desk medical office?

Front desk medical office staff are professionals responsible for managing the reception area of a healthcare facility. They greet patients, answer phones, schedule appointments, verify insurance information, and handle patient records. Their role is essential for ensuring smooth communication between patients and healthcare providers, as well as maintaining the efficiency of the office. They often serve as the first point of contact for patients and help create a welcoming and organized environment.

What are the key skills and qualifications needed to thrive as a front desk medical office professional?

To thrive as a Front Desk Medical Office professional, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and office management tools is typically required. Excellent communication, customer service, and problem-solving abilities help create a welcoming environment and manage patient interactions effectively. These skills and qualities are vital for ensuring efficient office operations and positive patient experiences in a healthcare setting.

What are the most common challenges faced by a front desk medical office employee, and how can they be managed effectively?

Front Desk Medical Office employees often face challenges such as managing a high volume of patient check-ins, handling sensitive information, and coordinating between healthcare providers and patients. Staying organized and maintaining clear communication with both staff and patients are key to managing these demands. Utilizing scheduling software, following HIPAA guidelines, and practicing patience can significantly help in overcoming daily hurdles. Support from a collaborative team environment also plays a crucial role in ensuring smooth front desk operations.

What is the difference between Front Desk Medical Office vs Medical Assistant?

AspectFront Desk Medical OfficeMedical Assistant
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationClinical tasks, patient exams, vital signs, assisting providers
Required CredentialsHigh school diploma, customer service skillsCertification or diploma, basic medical training
Work EnvironmentFront office, reception areaClinical setting, exam rooms
Employer & Industry UsageMedical offices, clinics, hospitalsDoctors' offices, clinics, outpatient facilities

The Front Desk Medical Office role focuses on administrative and patient coordination tasks, while Medical Assistants perform clinical duties alongside administrative support. Both roles are essential in healthcare settings but differ mainly in responsibilities and required credentials.

How to become a front desk medical office?

To become a front desk medical office worker, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with office software like electronic health records (EHR) systems. Some positions may require certification in medical administration or medical assisting, and on-the-job training is common.

What does a front desk medical office do?

A front desk medical office worker, often called a medical receptionist, manages patient check-ins and appointments, answers phone calls, verifies patient information, and handles administrative tasks such as billing and filing. They use office software and must maintain confidentiality while providing excellent customer service in a healthcare setting.

What are popular job titles related to Front Desk Medical Office jobs in Decatur, GA?

For Front Desk Medical Office jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Front Desk Medical Office jobs in Decatur, GA look for?

The top searched job categories for Front Desk Medical Office jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Front Desk Medical Office jobs?

Cities near Decatur, GA with the most Front Desk Medical Office job openings:

Front Desk Medical Office jobs near you
Infographic showing various Front Desk Medical Office job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $35,203 per year, or $16.9 per hour.

Front Desk Associate

EyeSouth Partners

Atlanta, GA • On-site

$13.50 - $17.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

EyeSouth Partners rating

6.1

Company rating: 6.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Front Desk Associate

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a welcoming environment, handling patient check in/outs, managing calls/emails, scheduling, providing information, resolving issues, and performing administrative tasks like data entry ensuring smooth operations and excellent customer service in medical facilities.

Responsibilities:

  • Greets patients warmly and verify appointment details.
  • Collects necessary documentation including ID, Insurance Cards, referral forms, etc.
  • Books, confirms, and reschedules appointments
  • Verifies insurance eligibility and benefit coverage for all in-office visits, procedures, and tests
  • Collects co-payments and outstanding balances; calculates patient's financial responsibility and communicates to patient; documents in practice management system.
  • Explains billing procedures
  • Responsible for entering data in an accurate manner in practice management system as well as verify that existing information is accurate.
  • Completes chart prep prior to clinic as needed (print routers, face sheets, etc.)
  • Completes medical records requests that come directly from the patient
  • Completes assigned tasks as related to the appointment rescheduling queue timely
  • Monitors and completes tasks related to appointment recall and reminder process as set by practice SOP
  • Answers phones and responds to inquiries
  • Relays messages between patients and clinical staff
  • Maintains protected health information in accordance with HIPPA/PHI guidelines
  • Handles paperwork such as consent forms and HIPAA compliance
  • Interacts with all internal and external customers in a caring and respectful manner.
  • Accepts deliveries of packages, mail, and other supplies from outside vendors.
  • Maintains a clean, organized, and welcoming reception area for all patients and visitors
  • Provides clear information about services, wait time, and policies
  • Addresses patient concerns professionally and respectfully.
  • Photocopies and faxes records and forms according to established policies and procedures.
  • Maintains patient confidentiality.
  • Participates in orientation/instruction of new administrative personnel as requested by management.
  • Contributes to the team effort by completing additional tasks/projects as directed.
  • Attends daily huddle and regularly scheduled team meetings
  • Participates in on-boarding and training of new front desk associates and other administrative team members as assigned.

Qualifications:

  • High School Diploma or the equivalent years related experience required
  • Nextech/ICP experience strongly preferred
  • Minimum of 1-year medical office experience strongly preferred
  • Strong reliability with good attendance and punctuality.
  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.

Key Skills:

  • Strong interpersonal and communication skills
  • Attention to detail for accurate data entry and insurance verification; strong organizational skills
  • Basic understanding of healthcare insurance payors and programs
  • Ability to multitask in a fast-paced environment
  • Familiarity with healthcare regulations (HIPAA, privacy laws)
  • Basic math and cash handling
  • Excellent customer service skills

Preferred Skills:

• Understanding of medical terminology

Company Benefits:

  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package
  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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