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Front Desk Assistant Jobs in Decatur, GA (NOW HIRING)

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Front Desk Assistant

Tucker, GA · On-site

$18 - $20/hr

General Duties * Greets, registers and check in patients * Issues new patient paperwork * Answers incoming telephone calls. * Schedules, cancels and confirms appointments * Transmits and/or receives ...

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Front Desk Assistant

Tucker, GA · On-site

$18 - $20/hr

General Duties * Greets, registers and check in patients * Issues new patient paperwork * Answers incoming telephone calls. * Schedules, cancels and confirms appointments * Transmits and/or receives ...

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Front Desk Assistant - Dermatology Practice We are seeking an experienced Front Desk Assistant for a busy dermatology practice. This role is essential to providing excellent patient care by managing ...

New

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Front Desk Assistant - Dermatology Practice We are seeking an experienced Front Desk Assistant for a busy dermatology practice. This role is essential to providing excellent patient care by managing ...

New

Front Desk Supervisor

Atlanta, GA

$16.25 - $21.25/hr

... Assist in creating staff schedules to ensure adequate coverage. • Uphold company policies, procedures, and brand standards. • Perform front desk duties as needed during peak times or staff ...

Front Desk Receptionist

Atlanta, GA · On-site

$14.50 - $18.50/hr

Will manage the secured front desk area, assist with client check in, support families during appointments, maintain a calm and welcoming environment, and provide light clerical support as needed.

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

```html Front Desk Supervisor Location: Atlanta, GA 30354 Job Summary We are seeking a highly organized and customer-focused Front Desk Supervisor to oversee daily front desk operations at our Atlanta ...

Front Desk

Smyrna, GA · On-site

$13.75 - $17.50/hr

Follow security procedures, monitor guest access, and report any suspicious activity. * Assist with ... Previous experience in a front desk, reception, or customer service role desirable. * Strong ...

Front Desk Supervisor

Atlanta, GA

$16.25 - $21.25/hr

```html Front Desk Supervisor Location: Atlanta, GA 30354 Job Summary We are seeking a highly organized and customer-focused Front Desk Supervisor to oversee daily front desk operations at our Atlanta ...

Front Desk Supervisor

Atlanta, GA

$16.25 - $21.25/hr

```html Front Desk Supervisor Location: Atlanta, GA 30354 Job Summary We are seeking a highly organized and customer-focused Front Desk Supervisor to oversee daily front desk operations at our Atlanta ...

Front Desk Supv

Atlanta, GA

$16.25 - $21.25/hr

Front Desk Supervisor Job Category: Front Office Full-Time On-site Atlanta, GA 30354, USA ... Greet and welcome guests in a friendly and professional manner. * Assist guests with check-in and ...

Front Desk

Smyrna, GA · On-site

$16.50 - $17.50/hr

Description The Front Desk Agent serves as the first point of contact for guests, delivering ... Follow security procedures, monitor guest access, and report any suspicious activity. * Assist with ...

Front Desk

Smyrna, GA · On-site

$16.50 - $17.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Follow security procedures, monitor guest access, and report any suspicious activity. * Assist with ...

Front Desk Coordinator

Atlanta, GA · On-site

$17.10 - $19.80/hr

... assist with day-to-day coordination to promote a smooth and positive onsite experience. • Prior experience in a front desk, receptionist, or customer-facing administrative role. • Ability to ...

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Front Desk Assistant information

See Decatur, GA salary details

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How much do front desk assistant jobs pay per hour?

As of May 29, 2026, the average hourly pay for front desk assistant in Decatur, GA is $14.69, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $16.88 per hour, depending on experience, location, and employer.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Decatur, GA? The most popular types of Front Desk jobs in Decatur, GA are:
What are popular job titles related to Front Desk Assistant jobs in Decatur, GA? For Front Desk Assistant jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Decatur, GA look for? The top searched job categories for Front Desk Assistant jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Front Desk Assistant jobs? Cities near Decatur, GA with the most Front Desk Assistant job openings:

Medical Front Desk receptionist

Johns Creek Dermatology And Family

Johns Creek, GA • On-site

$17 - $21/hr

Full-time

Posted 18 days ago


Job description


Job Title: Front Desk Assistant – Dermatology Practice

We are seeking an experienced Front Desk Assistant for a busy dermatology practice. This role is essential to providing excellent patient care by managing front-office operations, ensuring accurate insurance verification, and delivering a welcoming and efficient patient experience.


Qualifications (Required)

  • Minimum of 1–2 years of prior medical front desk experience (mandatory)
  • Proficiency with Electronic Medical Record (EMR) systems (mandatory)
  • Experience in a dermatology or specialty medical practice strongly preferred
  • Solid understanding of insurance verification, referrals, and authorizations
  • Knowledge of medical terminology
  • Excellent communication, customer service, and organizational skills
  • Ability to multitask effectively in a fast-paced clinical environment
  • Professional demeanor with strong attention to detail
  • Ability to maintain HIPAA compliance and patient confidentiality

Key Responsibilities

Patient Check-In

  • Greet patients professionally and courteously upon arrival
  • Verify patient demographics, insurance information, and identification
  • Collect and scan required documentation (insurance cards, photo ID, referrals, authorizations)
  • Update patient information accurately in the EMR
  • Collect co-pays, deductibles, and outstanding balances


Patient Check-Out
  • Schedule follow-up visits, procedures, and referrals
  • Provide after-visit instructions and appointment summaries
  • Process payments and issue receipts
  • Coordinate referrals and prior authorizations as needed


Insurance Verification & Billing Support
  • Verify insurance eligibility, benefits, referrals, and authorizations prior to appointments
  • Communicate patient financial responsibility clearly and professionally
  • Assist with basic insurance and billing inquiries in coordination with billing staff


Scheduling & Phone Management
  • Schedule, reschedule, and cancel appointments efficiently
  • Manage high-volume incoming calls and patient messages
  • Maintain accurate provider schedules and appointment templates


Administrative & Office Support

  • Document all patient interactions accurately in the EMR
  • Scan, upload, and manage medical records and forms
  • Support daily front-office workflow and office organization
  • Communicate effectively with providers, medical assistants, and billing teams