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Hotel Front Desk Receptionist Jobs in Decatur, GA

Front Desk Receptionist

Marietta, GA · On-site

$13.50 - $17.50/hr

Front Desk Receptionist Are you a warm and welcoming individual with exceptional communication skills? Do you have a passion for providing exceptional customer service? We are seeking a highly ...

Front Desk Receptionist

Marietta, GA

$13.75 - $17.75/hr

Front Desk Receptionist Are you a warm and welcoming individual with exceptional communication skills? Do you have a passion for providing exceptional customer service? We are seeking a highly ...

Front Desk Receptionist

Atlanta, GA · On-site

$14.50 - $18.50/hr

Front Desk Receptionist Position Title: Front Desk Receptionist Purpose or role of this position at Morehouse: The first point of contact for visitors and students, provides excellent customer ...

Front Desk Receptionist

Atlanta, GA · On-site

$17 - $25/hr

About the Role We are looking for a professional and organized Front Desk Receptionist to join our Atlanta team. This role is ideal for someone with strong communication skills who enjoys creating a ...

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Hotel Front Desk Receptionist information

See Decatur, GA salary details

$9

$16

$21

How much do hotel front desk receptionist jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for hotel front desk receptionist in Decatur, GA is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.08 per hour, depending on experience, location, and employer.

What does a hotel front desk receptionist do?

A Hotel Front Desk Receptionist is responsible for greeting guests, checking them in and out, answering questions, and handling reservations. They act as the main point of contact for guests during their stay, providing information about hotel services and local attractions. Their duties also include managing phone calls, handling payments, addressing guest concerns, and ensuring that guests have a pleasant experience throughout their stay.

What are the key skills and qualifications needed to thrive as a hotel front desk receptionist, and why are they important?

To thrive as a Hotel Front Desk Receptionist, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you provide a welcoming experience and resolve guest issues efficiently. These skills are crucial for ensuring guest satisfaction, smooth hotel operations, and positive first impressions.

What are some common challenges faced by hotel front desk receptionists, and how can they overcome them?

Hotel front desk receptionists often encounter challenges such as handling multiple guest requests simultaneously, resolving complaints, and managing busy check-in/check-out periods. To overcome these, strong multitasking abilities, excellent communication skills, and a calm, professional demeanor are essential. Building familiarity with the hotel's reservation system and staying organized can also help receptionists manage peak times more efficiently. Additionally, working closely with housekeeping and management ensures guest issues are addressed promptly and effectively.

What is the difference between Hotel Front Desk Receptionist vs Hotel Concierge?

AspectHotel Front Desk ReceptionistHotel Concierge
Primary RoleCheck-in/check-out, guest inquiries, reservationsPersonalized guest services, local recommendations, booking activities
CredentialsHigh school diploma, customer service experienceExperience in hospitality, excellent communication skills
Work EnvironmentFront desk, lobby areaHotel lobby, guest services area
Employer & IndustryHotels, resortsHotels, luxury resorts

The Hotel Front Desk Receptionist primarily handles guest check-ins, reservations, and inquiries at the front desk, focusing on administrative tasks. In contrast, the Hotel Concierge offers personalized services, assisting guests with local recommendations and booking activities. While both roles require customer service skills and hospitality experience, the concierge role often involves more specialized knowledge and guest interaction beyond basic check-in procedures.

How much do they pay a hotel front desk receptionist?

The average hourly wage for a hotel front desk receptionist is around $12 to $15, with annual salaries typically ranging from $25,000 to $35,000. Pay can vary based on experience, location, and the hotel's size and rating.

How to become a hotel front desk receptionist at a hotel?

To become a hotel front desk receptionist, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or administrative roles can be beneficial, and familiarity with hotel management software is often preferred. Some positions may require certification or training in customer service or hospitality management.

What qualifications do you need to be a hotel front desk receptionist?

A hotel front desk receptionist typically needs a high school diploma or equivalent, strong communication and customer service skills, and proficiency with computer systems and reservation software. Some positions may require previous experience in hospitality or administrative roles.

What are popular job titles related to Hotel Front Desk Receptionist jobs in Decatur, GA?

For Hotel Front Desk Receptionist jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Hotel Front Desk Receptionist jobs in Decatur, GA look for?

The top searched job categories for Hotel Front Desk Receptionist jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Hotel Front Desk Receptionist jobs?

Cities near Decatur, GA with the most Hotel Front Desk Receptionist job openings:

Infographic showing various Hotel Front Desk Receptionist job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,944 per year, or $16.3 per hour.

Front Desk receptionist

Conyers, GA

$13/hr

Part-time

Posted 11 days ago


Job description

Job description:

We are seeking a highly organized and experienced Front Desk Receptionist Manager to join our team. As the Front Desk Receptionist Manager, you will be responsible for overseeing the daily operations of our front desk, ensuring excellent customer service and efficient workflow. You will play a vital role in creating a positive and welcoming environment for our clients and guests.

Responsibilities:

  • Manage and supervise a team of front desk receptionists, providing guidance, support, and training as needed.

  • Manage social media platforms.

  • Develop and implement front desk procedures and protocols to ensure smooth operations and exceptional customer service.

  • Greet and assist clients and guests, ensuring a friendly and professional demeanor at all times.

  • Handle customer inquiries, concerns, and complaints promptly and effectively, resolving issues to ensure customer satisfaction.

  • Schedule and coordinate appointments.

  • Answer incoming calls.

  • Maintain and update various administrative records, such as visitor logs, staff schedules, and contact lists.

  • Manage incoming and outgoing mail, including sorting, distributing, and coordinating courier services.

  • Oversee the maintenance and organization of the front desk area, ensuring cleanliness and tidiness.

  • Collaborate with other departments to ensure seamless communication and efficient operations.

  • Monitor and manage inventory of salon supplies and equipment, placing orders as needed.

  • Conduct performance evaluations for front desk receptionists, providing feedback and identifying areas for improvement.

  • Stay up-to-date with industry trends and best practices in customer service and front desk management.

Requirements:

  • Proven experience as a Front Desk Receptionist Manager or similar role.

  • Excellent organizational and leadership skills, with the ability to multitask and prioritize effectively.

  • Strong customer service orientation, with exceptional communication and interpersonal skills.

  • Proficient in using office software applications, such as MS Office and scheduling software.

  • Familiarity with phone systems and other office equipment.

  • Attention to detail and problem-solving abilities.

  • Ability to remain calm and professional in high-pressure situations.

  • Flexibility to work evenings, weekends, and holidays, as required.

If you are a proactive individual with a passion for delivering exceptional customer service and managing a team, we would love to hear from you. Join our dynamic team and contribute to creating a positive and welcoming atmosphere for our clients and guests.