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Hotel Front Desk Receptionist Jobs in Decatur, GA

Managed Staffing

Front Desk Receptionist

Atlanta, GA · On-site

$21 - $22/hr

Hospitality/Front Desk Receptionist--Legal Location: Atlanta, GA 30363 Schedule: Sunday-Saturday ... Candidates must have a hospitality or catering/banquet background (e.g., hotel/restaurant industry ...

Lutheran Towers

Front Desk Receptionist

Atlanta, GA · On-site

$19 - $21/hr

The Front Desk Receptionist is the first point of contact for Lutheran Towers. This position aims to work effectively with all departments on collaborative projects to fulfill the mission of the ...

Lutheran Towers

Front Desk Receptionist

Atlanta, GA

$19 - $21/hr

The Front Desk Receptionist is the first point of contact for Lutheran Towers. This position aims to work effectively with all departments on collaborative projects to fulfill the mission of the ...

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Hotel Front Desk Receptionist information

See Decatur, GA salary details

$9

$16

$21

How much do hotel front desk receptionist jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for hotel front desk receptionist in Decatur, GA is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Receptionist, and why are they important?

To thrive as a Hotel Front Desk Receptionist, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you provide a welcoming experience and resolve guest issues efficiently. These skills are crucial for ensuring guest satisfaction, smooth hotel operations, and positive first impressions.

Do hotel receptionists get free hotel stays?

Hotel front desk receptionists sometimes receive free or discounted hotel stays as part of employee benefits or incentives, especially in larger hotel chains. However, this is not guaranteed and varies by employer, location, and employment agreement. Staff benefits often depend on company policies and may require working certain shifts or meeting specific criteria.

What are some common challenges faced by hotel front desk receptionists, and how can they overcome them?

Hotel front desk receptionists often encounter challenges such as handling multiple guest requests simultaneously, resolving complaints, and managing busy check-in/check-out periods. To overcome these, strong multitasking abilities, excellent communication skills, and a calm, professional demeanor are essential. Building familiarity with the hotel's reservation system and staying organized can also help receptionists manage peak times more efficiently. Additionally, working closely with housekeeping and management ensures guest issues are addressed promptly and effectively.

What does a front desk receptionist do at a hotel?

A hotel front desk receptionist greets guests, checks them in and out, manages reservations, and provides information about hotel services and local attractions. They handle phone calls, address guest inquiries, and use booking software to ensure smooth operations during their shift.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or corporate receptionists with advanced skills and experience may earn higher salaries, especially in large organizations or with additional certifications.

What is the difference between Hotel Front Desk Receptionist vs Hotel Concierge?

AspectHotel Front Desk ReceptionistHotel Concierge
Primary RoleCheck-in/check-out, guest inquiries, reservationsPersonalized guest services, local recommendations, booking activities
CredentialsHigh school diploma, customer service experienceExperience in hospitality, excellent communication skills
Work EnvironmentFront desk, lobby areaHotel lobby, guest services area
Employer & IndustryHotels, resortsHotels, luxury resorts

The Hotel Front Desk Receptionist primarily handles guest check-ins, reservations, and inquiries at the front desk, focusing on administrative tasks. In contrast, the Hotel Concierge offers personalized services, assisting guests with local recommendations and booking activities. While both roles require customer service skills and hospitality experience, the concierge role often involves more specialized knowledge and guest interaction beyond basic check-in procedures.

What does a Hotel Front Desk Receptionist do?

A Hotel Front Desk Receptionist is responsible for greeting guests, checking them in and out, answering questions, and handling reservations. They act as the main point of contact for guests during their stay, providing information about hotel services and local attractions. Their duties also include managing phone calls, handling payments, addressing guest concerns, and ensuring that guests have a pleasant experience throughout their stay.

How much do hotel receptionists get paid?

Hotel front desk receptionists typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $35,000. Pay can vary based on experience, location, and the size of the hotel, and the role often requires good communication and customer service skills.
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What cities near Decatur, GA are hiring for Hotel Front Desk Receptionist jobs? Cities near Decatur, GA with the most Hotel Front Desk Receptionist job openings:
Hotel Front Desk Receptionist jobs near you
Infographic showing various Hotel Front Desk Receptionist job openings in Decatur, GA as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,944 per year, or $16.3 per hour.

Hotel Front Desk Receptionist

Hampton Inn Atlanta Perimeter Center

Sandy Springs, GA

$17/hr

Full-time

Posted 6 days ago

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Compensation:

$13 - $17 hourly


Responsibilities:
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
  • Mitigate customer complaints as needed
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests

  • Understanding of the PEP System to check-in, check-out, run reports as needed as part of the front desk position


Qualifications:
  • High school graduate, GED recipient, or equivalent
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Has experience answering telephone calls and troubleshooting stressful situations

About Company

A family-owned hospitality company with over 25 years in the industry. We own and operate select-service hotels across the Southeast, and we're growing.

We're not a large management company where you're just a number. Our ownership group is hands-on, accessible, and invested in the people who run our properties. We look for solutions-oriented leaders who take initiative, think like owners, and don't wait to be told what needs to happen next.

This is a business built on long-term relationships, personal accountability, and shared success. When you join our team, you're joining our family, and we want you to grow with us.