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Hotel Front Desk Receptionist Jobs in Decatur, GA

FAMJ LLC

Front Desk/receptionist

Alpharetta, GA

$15/hr

As the Hair Salon Receptionist , you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the ...

FAMJ LLC

Front Desk/receptionist

Alpharetta, GA · On-site

$15/hr

As the Hair Salon Receptionist , you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the ...

FAMJ LLC

Front Desk/receptionist

Alpharetta, GA · On-site

$15/hr

As the Hair Salon Receptionist , you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the ...

SKYLAND TRAIL

Front Desk Receptionist

Atlanta, GA · On-site

$14.75 - $19/hr

The Receptionist will be responsible for answering phone incoming calls, directing calls to ... Prolonged sitting at a desk is required. * Manual dexterity, visual acuity and effective hand-to ...

CUSA, LLC

Front Desk Agent

Lithia Springs, GA · On-site

$14 - $15/hr

Hotel Front Desk AgentCUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

CUSA, LLC

Front Desk Agent

Lithia Springs, GA · On-site

$14 - $15/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

CUSA, LLC

Front Desk Agent

Lithia Springs, GA

$13.25 - $16.50/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

CG HIE MANAGEMENT LLC

Front Desk Agent/Valet

Atlanta, GA · On-site

$16 - $20/hr

Holiday Inn Express Atlanta Downtown (the "Hotel") is seeking a Front Desk Agent who will also assist with valet operations. This position plays a key role in delivering an exceptional guest ...

CG HIE MANAGEMENT LLC

Front Desk Agent/Valet

Atlanta, GA · On-site

$16 - $20/hr

Holiday Inn Express Atlanta Downtown (the "Hotel") is seeking a Front Desk Agent who will also assist with valet operations. This position plays a key role in delivering an exceptional guest ...

Hampton Inn Marietta

Hotel Front Desk Agent

Marietta, GA · On-site

$14 - $17/hr

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict ...

Hampton Inn Marietta

Hotel Front Desk Agent

Marietta, GA · On-site

$14 - $17/hr

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict ...

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All JobsHotel Front Desk Receptionist JobsHotel Front Desk Receptionist Jobs in Decatur, GA

Hotel Front Desk Receptionist information

See Decatur, GA salary details

$9

$16

$21

How much do hotel front desk receptionist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for hotel front desk receptionist in Decatur, GA is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.08 per hour, depending on experience, location, and employer.

What does a hotel front desk receptionist do?

A Hotel Front Desk Receptionist is responsible for greeting guests, checking them in and out, answering questions, and handling reservations. They act as the main point of contact for guests during their stay, providing information about hotel services and local attractions. Their duties also include managing phone calls, handling payments, addressing guest concerns, and ensuring that guests have a pleasant experience throughout their stay.

What are the key skills and qualifications needed to thrive as a hotel front desk receptionist, and why are they important?

To thrive as a Hotel Front Desk Receptionist, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you provide a welcoming experience and resolve guest issues efficiently. These skills are crucial for ensuring guest satisfaction, smooth hotel operations, and positive first impressions.

What are some common challenges faced by hotel front desk receptionists, and how can they overcome them?

Hotel front desk receptionists often encounter challenges such as handling multiple guest requests simultaneously, resolving complaints, and managing busy check-in/check-out periods. To overcome these, strong multitasking abilities, excellent communication skills, and a calm, professional demeanor are essential. Building familiarity with the hotel's reservation system and staying organized can also help receptionists manage peak times more efficiently. Additionally, working closely with housekeeping and management ensures guest issues are addressed promptly and effectively.

What is the difference between Hotel Front Desk Receptionist vs Hotel Concierge?

AspectHotel Front Desk ReceptionistHotel Concierge
Primary RoleCheck-in/check-out, guest inquiries, reservationsPersonalized guest services, local recommendations, booking activities
CredentialsHigh school diploma, customer service experienceExperience in hospitality, excellent communication skills
Work EnvironmentFront desk, lobby areaHotel lobby, guest services area
Employer & IndustryHotels, resortsHotels, luxury resorts

The Hotel Front Desk Receptionist primarily handles guest check-ins, reservations, and inquiries at the front desk, focusing on administrative tasks. In contrast, the Hotel Concierge offers personalized services, assisting guests with local recommendations and booking activities. While both roles require customer service skills and hospitality experience, the concierge role often involves more specialized knowledge and guest interaction beyond basic check-in procedures.

How much do they pay a hotel front desk receptionist?

The average hourly wage for a hotel front desk receptionist is around $12 to $15, with annual salaries typically ranging from $25,000 to $35,000. Pay can vary based on experience, location, and the hotel's size and rating.

How to become a hotel front desk receptionist at a hotel?

To become a hotel front desk receptionist, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or administrative roles can be beneficial, and familiarity with hotel management software is often preferred. Some positions may require certification or training in customer service or hospitality management.

What qualifications do you need to be a hotel front desk receptionist?

A hotel front desk receptionist typically needs a high school diploma or equivalent, strong communication and customer service skills, and proficiency with computer systems and reservation software. Some positions may require previous experience in hospitality or administrative roles.

What are popular job titles related to Hotel Front Desk Receptionist jobs in Decatur, GA?

For Hotel Front Desk Receptionist jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Hotel Front Desk Receptionist jobs in Decatur, GA look for?

The top searched job categories for Hotel Front Desk Receptionist jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Hotel Front Desk Receptionist jobs?

Cities near Decatur, GA with the most Hotel Front Desk Receptionist job openings:

Hotel Front Desk Receptionist jobs near you
Infographic showing various Hotel Front Desk Receptionist job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,944 per year, or $16.3 per hour.

Hotel Front Desk Supervisor

Hampton Inn Marietta

Marietta, GA

$16 - $18/hr

Full-time

Re-posted 4 days ago

Job description

Job Summary:
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation: $16 - $18 

Key Responsibilities:

  • Led and trained front desk staff, and managed shift schedules.
  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
  • Handle confidential guest information with integrity.
  • Resolve guest complaints and requests in a friendly, professional manner.
  • Ensure the lobby and common areas are clean and welcoming.
  • Manage cash drawer contents and transactions during shifts.
  • Coordinate with Housekeeping/Maintenance to ensure room readiness.
  • Process payments (cash, debit, credit) and check-outs, resolving any charges.
  • Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
  • Supervise staff performance and complete performance reviews.
  • Assist guests with directions and information about the property and local areas.
  • Perform administrative duties such as filing and updating records.
  • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
  • Complete other duties as assigned.

Requirements:

  • Minimum 2 years of hospitality experience.
  • Minimum 2 years of front desk experience.
  • At least 1 year of supervisory experience, preferably in hospitality.
  • Proficiency in Windows OS and company-approved spreadsheets and word processing.
  • Strong verbal and written communication skills.
  • Ability to handle guest complaints and resolve issues promptly.
  • Ability to manage time effectively in high-pressure situations.
  • High school diploma or equivalent.

Physical Demands:

  • Regularly required to walk, stand, and use hands to reach.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Must be able to lift and move up to 50 pounds occasionally.

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