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Front Desk Assistant Jobs in Decatur, GA (NOW HIRING)

Crestline Hotels & Resorts

FRONT DESK AGENT

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Alphabe Insight Inc

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Schedule appointments and assist with daily office activities. * Receive and distribute mail and ... Collaborate with colleagues to ensure efficient front desk operations. * Uphold company service ...

ProCo

Front Desk Receptionist

Decatur, GA · On-site

$14.75 - $18.75/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Decatur, GA ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

ProCo

Front Desk Receptionist

Snellville, GA · On-site

$13 - $16.50/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Snellville ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

PULSE HOSPITALITY LLC

Front Desk Agent

Kennesaw, GA · On-site

$13.25 - $16.75/hr

... assist a diverse guest population. * Certification in hospitality or customer service training ... The Front Desk Agent utilizes strong interpersonal and communication skills daily to engage with ...

ProCo

Front Desk Receptionist

Mcdonough, GA · On-site

$13.75 - $17.50/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | McDonough, GA ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

ProCo

Front Desk Receptionist

Jonesboro, GA · On-site

$13.50 - $17.50/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Lithia ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

ProCo

Front Desk Receptionist

Stone Mountain, GA · On-site

$13.50 - $17.50/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Stone ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

ProCo

Front Desk Receptionist

Kennesaw, GA · On-site

$13.75 - $17.75/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Kennesaw, GA ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

ProCo

Front Desk Receptionist

Atlanta, GA · On-site

$14.50 - $18.50/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Atlanta, GA ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

Mehr Consultancy

Hotel Front Desk Supervisor

Marietta, GA · On-site

$16 - $18/hr

Front Desk Supervisor We are looking for a Front Desk Supervisor to lead and manage the front desk ... Supervise staff performance and complete performance reviews. * Assist guests with directions and ...

Crestline Hotels and Resorts

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Hotel Spero

FRONT DESK AGENT

Peachtree Corners, GA · On-site

$13.50 - $17/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Hotel Phoenix Atlanta

Front Desk Manager

Atlanta, GA · On-site

$16.25 - $21.25/hr

The Front Desk Manager leads, trains, and motivates the front desk team to consistently deliver personalized and anticipatory service that reflects the hotel's standards of excellence. KEY ...

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Front Desk Assistant information

See Decatur, GA salary details

$8

$14

$21

How much do front desk assistant jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for front desk assistant in Decatur, GA is $14.69, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $16.88 per hour, depending on experience, location, and employer.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Decatur, GA? The most popular types of Front Desk jobs in Decatur, GA are:
What are popular job titles related to Front Desk Assistant jobs in Decatur, GA? For Front Desk Assistant jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Decatur, GA look for? The top searched job categories for Front Desk Assistant jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Front Desk Assistant jobs? Cities near Decatur, GA with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Decatur, GA as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,563 per year, or $14.7 per hour.
FRONT DESK AGENT

FRONT DESK AGENT

Crestline Hotels & Resorts

Atlanta, GA • On-site

$13.75 - $17.25/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Crestline Hotels & Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

10th of 106 rated hotels

Job description

Front Desk Agent

In addition to working at the Front Desk, the candidate will be working multiple shifts in Reservations per week as well.

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths:

Front Desk Supervisor – Front Desk Manager – Front Office Manager - Operations Manager-Assistant General Manager – General Manager –Area Vice President of Operations

Key Duties & Responsibilities:
  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
Education and Experience:
  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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