ZipRecruiter

Log In

1

Front Desk Assistant Jobs in Decatur, GA (NOW HIRING)

Crestline Hotels and Resorts

Front Desk Agent

Atlanta, GA

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Emory Conference Center Hotel

FRONT DESK AGENT

Rex, GA · On-site

$16 - $18/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities ...

Crestline Hotels and Resorts

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

next page

Showing results 1-20

People also search for

All JobsFront Desk JobsFront Desk Assistant JobsFront Desk Assistant Jobs in Decatur, GA

Front Desk Assistant information

See Decatur, GA salary details

$8

$14

$21

How much do front desk assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for front desk assistant in Decatur, GA is $14.69, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $16.88 per hour, depending on experience, location, and employer.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Decatur, GA? The most popular types of Front Desk jobs in Decatur, GA are:
What are popular job titles related to Front Desk Assistant jobs in Decatur, GA? For Front Desk Assistant jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Decatur, GA look for? The top searched job categories for Front Desk Assistant jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Front Desk Assistant jobs? Cities near Decatur, GA with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you

Hotel Front Desk Supervisor

Mehr Consultancy

Marietta, GA

$16 - $18/hr

Other

Posted 23 days ago

Job description

Front Desk Supervisor

We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation: $16 - $18

Key Responsibilities:
  • Led and trained front desk staff, and managed shift schedules.
  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
  • Handle confidential guest information with integrity.
  • Resolve guest complaints and requests in a friendly, professional manner.
  • Ensure the lobby and common areas are clean and welcoming.
  • Manage cash drawer contents and transactions during shifts.
  • Coordinate with Housekeeping/Maintenance to ensure room readiness.
  • Process payments (cash, debit, credit) and check-outs, resolving any charges.
  • Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
  • Supervise staff performance and complete performance reviews.
  • Assist guests with directions and information about the property and local areas.
  • Perform administrative duties such as filing and updating records.
  • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
  • Complete other duties as assigned.
Requirements:
  • Minimum 2 years of hospitality experience.
  • Minimum 2 years of front desk experience.
  • At least 1 year of supervisory experience, preferably in hospitality.
  • Proficiency in Windows OS and company-approved spreadsheets and word processing.
  • Strong verbal and written communication skills.
  • Ability to handle guest complaints and resolve issues promptly.
  • Ability to manage time effectively in high-pressure situations.
  • High school diploma or equivalent.
Physical Demands:
  • Regularly required to walk, stand, and use hands to reach.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Must be able to lift and move up to 50 pounds occasionally.

Apply