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Front Desk Agent Jobs in Kansas (NOW HIRING)

Davidson Hospitality Group

Front Desk Agent

Overland Park, KS · On-site

$13.50 - $17/hr

Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the ...

KMG Hotels

Front Desk Agent - AM

Olathe, KS · On-site

$13.75 - $17.50/hr

Front Desk Agent The Courtyard by Marriott Olathe is looking to hire a full-time AM (7am-3pm) Front Desk Agent. The moment a guest steps into our hotel, they walk into a genuinely memorable ...

StepStone Hospitality

Front Desk Agent Part Time

Wichita, KS · On-site

$12.75 - $16/hr

Job Type Part-time Description Description Join our dynamic hospitality team as a Front Desk Agent, where your friendly demeanor and organizational skills will create a welcoming experience for our ...

StepStone Hospitality

Front Desk Agent Part Time

Wichita, KS · On-site

$14 - $17.75/hr

Job Type Part-time Description Description Join our dynamic hospitality team as a Front Desk Agent, where your friendly demeanor and organizational skills will create a welcoming experience for our ...

KMG Hotels

Front Desk Agent (3-11 PM)

Overland Park, KS · On-site

$13.50 - $17/hr

Element Overland Park-Leawood Front Desk Agent At Element Overland Park-Leawood, we believe a great hotel stay starts with a great welcome. Our Front Desk team is at the heart of the guest experience ...

HCW Defunct

Hotel Front Desk Representative

Wichita, KS · On-site

$14 - $17.75/hr

Front Desk Agent At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth ...

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All JobsFront Desk Agent JobsFront Desk Agent Jobs in Kansas

Front Desk Agent information

See Kansas salary details

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How much do front desk agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for front desk agent in Kansas is $13.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.43 per hour, depending on experience, location, and employer.

What is a front desk agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What does a front desk agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What are the key skills and qualifications needed to thrive as a front desk agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What are some common challenges front desk agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What front desk agent jobs pay the most?

Experienced front desk agents working in luxury hotels, resorts, or high-end establishments tend to earn the highest salaries, often supplemented by tips and bonuses. Management roles such as front desk supervisor or manager also offer higher pay, especially with relevant certifications and extensive hospitality experience.

What is the work of a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, providing information about the property and local area, and handling customer inquiries and complaints. They often use computer systems to manage bookings and may perform administrative tasks during their shift.
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Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in Kansas as of August 2026, with employment types broken down into 73% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,059 per year, or $14 per hour.

Front Desk Agent

Travelodge Sharon Springs KS

Sharon Springs, KS • On-site

$12.75 - $16/hr

Full-time

Retirement

Re-posted 4 days ago

Job description

Front Desk Agent

TRAVELODGE/PENNY'S DINER OF SHARON SPRINGS, KS

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.

When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.

HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.

We are currently searching for a Front Desk Agent for the TRAVELODGE/PENNY'S DINER OF SHARON SPRINGS, KS

Why Work With Us?

  • It’s a fun company to work for!

  • We recognize efforts and reward results

  • Great benefits package, including industry leading 401K

  • Promotional opportunities with a growing company

Responsibilities

  • Greet guests and manage check-ins and check-outs

  • Handle reservations, cancellations, and room assignments

  • Assist guests with questions, directions, and local recommendations

  • Address and resolve guest concerns professionally

  • Maintain accurate guest records and room key inventory

  • Support front desk operations as needed

Requirements:

  • Experience with an IHG branded hotel highly desired

  • Be able to manage time effectively, complete required tasks on time

  • Knowledge of and ability to operate computer equipment and the reservations system.

Education & Experience:

  • High School diploma or equivalent required

  • Stable work history required

  • Strong understand of Microsoft Office products (Excel, Word, Outlook)

  • Need to be a team player – if you like to work on an island by yourself, this won’t be a good fit for you!

  • Must be able to convey information and ideas clearly

  • Must maintain composure and objectivity under pressure

  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary

  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests

HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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