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Front Desk Agent Jobs in Kansas (NOW HIRING)

Commonwealth Hotels

Front Desk Agent

Manhattan, KS

$12 - $15.25/hr

The Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and ...

Tharaldson Hospitality

Front Desk Agent

Kansas City, KS · On-site

$13.75 - $17.25/hr

Guest Service Agent/Front Desk Agent Full time & Part time hours available! Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy ...

Commonwealth Hotels

Front Desk Agent

Manhattan, KS · On-site

$12.50 - $16/hr

The Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and ...

Commonwealth Hotels

Front Desk Agent

Manhattan, KS · On-site

$12.50 - $16/hr

The Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and ...

Hilton Worldwide Holdings

Front Desk Agent

Shawnee, KS · On-site

$15 - $17/hr

The Front Desk Agent will maintain the hotel standards set forth by Hilton by coordinating with other departments as necessary to fulfill the high expectations of our guests and patrons.

New

Davidson Hospitality Group

Front Desk Agent

Kansas City, KS · On-site

$13.75 - $17.25/hr

Front Desk Agent Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment.

Midas Hospitality

Front Desk Agent

Overland Park, KS · On-site

$14 - $17.75/hr

Front Desk Agent- Springhill Suites: Overland Park, KS Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 ...

Midas Hospitality

Front Desk Agent

Lenexa, KS · On-site

$13.25 - $16.75/hr

Front Desk Agent - AC and Residence Inn Lenexa Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for ...

Mehr Consultancy

Hotel Front Desk Agent

Junction City, KS · On-site

$13 - $16/hr

Front Desk Agent We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving ...

Davidson Hospitality Group

Front Desk Agent

Kansas City, KS · On-site

$13.75 - $17.25/hr

Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the ...

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All JobsFront Desk Agent JobsFront Desk Agent Jobs in Kansas

Front Desk Agent information

See Kansas salary details

$8

$13

$18

How much do front desk agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front desk agent in Kansas is $13.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.43 per hour, depending on experience, location, and employer.

What does a front desk agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What are some common challenges front desk agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What is a front desk agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What front desk agent jobs pay the most?

Front desk agent positions in luxury hotels, corporate offices, or high-end resorts tend to offer higher pay due to the level of service required and the environment. Salaries can also increase with experience, certifications, and additional responsibilities such as supervisory roles or multilingual skills.

What are the key skills and qualifications needed to thrive as a front desk agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.
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Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in Kansas as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $29,059 per year, or $14 per hour.

Front Desk Agent

Hampton Inn Kansas City / Shawnee Mission

Shawnee, KS • On-site

$13.50 - $17/hr

Other

Posted 19 days ago

Job description

Front Desk Agent

The purpose of the Front Desk Agent is to provide the utmost in service to hotel guests and staff while accommodating their needs/requests yet also balancing the interest of the hotel. The Front Desk Agent will maintain the hotel standards set forth by Hilton by coordinating with other departments as necessary to fulfill the high expectations of our guests and patrons.

Responsibilities:

  • Check guests in and out of the hotel - make future reservations when necessary
  • Post and rebate room, tax, and other miscellaneous charges to guest accounts
  • Able to handle hotel phone system, transfer calls, and take messages for guests and hotel staff
  • Place, modify, and cancel guest reservations, inputting same into computer while noting any special requests
  • Maintain daily an accurate inventory of available rooms
  • Coordinate with other departments to fulfill special guest requests
  • Communicate hotel facilities and services to guests at check-in
  • Must be able to provide information regarding local area facilities for guests
  • Provide information regarding the Brand Rewards program
  • Responsible for maintaining hotel key security system
  • Administer guest safe deposit boxes
  • Maintain cleanliness and orderliness of front desk and lobby area
  • Know how to properly handle wake-up calls
  • Open and close shifts - make accurate cash drops
  • Notify housekeeping and maintenance of any reported problems in guest rooms or on hotel grounds
  • Distribute mail to guest boxes as well as to hotel staff.
  • Maintain an inventory of special guest service items such as roll-aways, cribs, etc.
  • Track status of rooms used for site tours or out-of-order for maintenance

Requirements:

  • High School Degree or GED
  • Previous Front Desk Experience preferred
  • Read and Communicate Clearly
  • Previous Customer Service Experience required
  • Computer Proficiency

Apply