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Freight Forwarder Jobs in California (NOW HIRING)

Job Summary We as a freight forwarder / NVOCC are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process ...

Freight Forwarder

Rowland Heights, CA · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance Job Summary We as a freight forwarder / NVOCC are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their ...

Job Summary We as a freight forwarder / NVOCC are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process ...

Freight Forwarder, Air Export

Torrance, CA · On-site

$23.58 - $29.47/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Freight Forwarder, Air Export - 121518 Time Type: Full Time Summary A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary ...

Freight Forwarder, Air Export

Torrance, CA · On-site

$23.58 - $29.47/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Freight Forwarder, Air Export - 115399 Time Type: Full Time Summary A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary ...

Freight Forwarder, Air Export

Torrance, CA · On-site

$23.58 - $29.47/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Freight Forwarder, Air Export - 122139 Time Type: Full Time Summary A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary ...

Freight Forwarder, Air Import

Torrance, CA · On-site

$22.50 - $30.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Freight Forwarder, Air Import - 118793 Time Type: Full Time Summary Freight Forwarder Air Import is responsible for ensuring the timely and efficient importation of goods by air, including customs ...

Freight Forwarder, Air Import

South San Francisco, CA · On-site

$20.50 - $25.63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Freight Forwarder, Air Import - 124524 Time Type: Full Time Summary Freight Forwarder Air Import is responsible for ensuring the timely and efficient importation of goods by air, including customs ...

Freight Forwarder, Ocean Import

South San Francisco, CA · On-site

$26.65 - $33.31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Freight Forwarder, Ocean Import - 120344 Time Type: Full Time Summary A Freight Forwarder Ocean Import is responsible for managing the importation of goods by ocean, including all aspects of the ...

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Showing results 1-20

Freight Forwarder information

See California salary details

$32.1K

$49.3K

$65.6K

How much do freight forwarder jobs pay per year?

As of Aug 18, 2026, the average yearly pay for freight forwarder in California is $49,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $55,300.00 per year, depending on experience, location, and employer.

What is a freight forwarder?

A Freight Forwarder is a company or individual that organizes the shipment of goods from one place to another on behalf of shippers. They act as intermediaries between the shipper and transportation services, arranging the best route and mode of transport, handling documentation, customs clearance, and sometimes warehousing. Freight Forwarders help ensure that cargo is transported efficiently, cost-effectively, and in compliance with international regulations. They play a crucial role in global trade by simplifying the logistics process for businesses.

What are the key skills and qualifications needed to thrive as a freight forwarder, and why are they important?

To thrive as a Freight Forwarder, you need strong organizational skills, logistics knowledge, and an understanding of international shipping regulations, often supported by a relevant degree or experience in supply chain management. Familiarity with freight management software, customs documentation systems, and tracking tools is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for coordinating shipments and managing client relationships. These competencies ensure that goods are transported efficiently and compliantly, minimizing delays and optimizing customer satisfaction.

How does a freight forwarder typically collaborate with customs brokers and shipping carriers to ensure timely delivery of goods?

Freight Forwarders work closely with customs brokers to ensure all import and export documentation is accurate and compliant with regulations, minimizing delays at borders. They also coordinate with various shipping carriers to select optimal routes, negotiate rates, and track shipments, troubleshooting any issues that may arise. Effective communication and organization are key, as Freight Forwarders must balance the requirements of clients, customs authorities, and carriers to guarantee smooth and timely deliveries.

What is the difference between Freight Forwarder vs Customs Broker?

AspectFreight ForwarderCustoms Broker
CredentialsLogistics certifications, freight forwarding licensesCustoms brokerage licenses, import/export certifications
Work EnvironmentGlobal logistics, shipping companies, freight carriersCustoms agencies, import/export firms, shipping ports
Employer & IndustryShipping companies, freight forwarding firmsCustoms agencies, import/export companies

While both roles involve international shipping, a Freight Forwarder manages the overall logistics and transportation of goods, coordinating shipments across carriers. A Customs Broker specializes in clearing goods through customs, ensuring compliance with import/export regulations. Understanding these differences helps businesses choose the right professional for their shipping needs.

Do freight forwarders make money?

Freight forwarders earn income through service fees, commissions, and profit margins on shipments they coordinate. Their earnings depend on factors such as volume, efficiency, and the complexity of logistics, with experienced professionals often earning higher salaries or commissions. Success in the field requires knowledge of shipping regulations, negotiation skills, and industry tools like transportation management systems.

How much do freight forwarders make?

Freight forwarders typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the company. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries, especially in logistics hubs or with specialized skills.

Is a freight forwarder a good career?

A freight forwarder is a logistics professional responsible for coordinating the shipment of goods internationally or domestically, often requiring knowledge of customs regulations and transportation methods. The career offers opportunities for advancement, requires strong organizational skills, and may involve working in a fast-paced environment with regular schedules. Job stability and growth depend on global trade trends and industry demand.

What do you do as a freight forwarder?

A freight forwarder coordinates the shipment of goods on behalf of clients by organizing transportation, handling documentation, and ensuring compliance with customs regulations. They select carriers, negotiate rates, and track shipments to ensure timely delivery. Strong organizational skills and knowledge of logistics software are essential for this role.

What are the most commonly searched types of Freight Forwarder jobs in California?

The most popular types of Freight Forwarder jobs in California are:

What are popular job titles related to Freight Forwarder jobs in California?

For Freight Forwarder jobs in California, the most frequently searched job titles are:

What job categories do people searching Freight Forwarder jobs in California look for?

The top searched job categories for Freight Forwarder jobs in California are:

What cities in California are hiring for Freight Forwarder jobs?

Cities in California with the most Freight Forwarder job openings:

What are popular job titles related to Freight Forwarder jobs in CA?

For Freight Forwarder jobs in CA, the most frequently searched job titles are:

Infographic showing various Freight Forwarder job openings in California as of August 2026, with employment types broken down into 2% As Needed, 91% Full Time, 6% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $49,317 per year, or $23.7 per hour.

Freight Forwarder

UMAX Shipping

City Of Industry, CA

$18 - $25/hr

Full-time

Re-posted 16 days ago


Job description

Job Summary
We as a freight forwarder /  NVOCC are seeking a Customer Service Representative  to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 

Responsibilities 
  • Receive a high volume of inbound calls and emails 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively