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Freight Associate Jobs (NOW HIRING)

Five Below

AM Freight Associate

Rochester, NY

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values ...

Five Below

AM Freight Associate

Rochester, NY · On-site

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values ...

Five Below

Early Morning Freight Associate

Kildeer, IL · On-site

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values ...

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How much do freight associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for freight associate in the United States is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freight Associate, and why are they important?

To thrive as a Freight Associate, you need strong organizational skills, attention to detail, and the ability to perform physical tasks, with a high school diploma often preferred. Familiarity with inventory management systems, handheld scanners, and warehouse equipment like pallet jacks is typically required. Dependability, teamwork, and effective communication are key soft skills that help you adapt to dynamic environments and coordinate with coworkers. These abilities ensure efficient handling of goods, accurate inventory tracking, and smooth warehouse operations.

What are some common challenges Freight Associates face during peak seasons, and how can they effectively manage increased workloads?

Freight Associates often experience significantly higher shipment volumes during peak seasons, leading to tight deadlines and physically demanding shifts. To manage these challenges, it's important to prioritize organization, communicate proactively with team members, and follow established safety protocols to prevent injuries. Many companies offer additional training or staggered shifts during busy periods to help staff handle the workload efficiently. Building strong teamwork and staying adaptable can make these periods more manageable and rewarding.

What are Freight Associates?

Freight Associates are retail employees responsible for receiving, unloading, and stocking merchandise in stores or warehouses. They ensure that products are organized, shelves are replenished, and inventory is accurately recorded. Freight Associates may also assist with pricing, labeling, and maintaining a clean and safe work environment. Their work is essential for keeping stores well-stocked and providing customers with access to the products they need.

What is the difference between Freight Associate vs Warehouse Worker?

AspectFreight AssociateWarehouse Worker
CredentialsHigh school diploma or equivalent; forklift certification often preferredHigh school diploma or equivalent; forklift certification often preferred
Work EnvironmentLoading/unloading freight, assisting with inventory, working in shipping/receiving areasPicking, packing, storing items, operating equipment in warehouse settings
Employer & IndustryRetail, logistics, distribution centersManufacturing, logistics, distribution centers

Both roles involve manual labor in logistics environments, often requiring similar certifications like forklift operation. Freight Associates focus on handling freight specifically, while Warehouse Workers may perform broader tasks like inventory management. Both positions are essential in supply chain operations and share similar work environments.

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Freight Associate jobs near you
Infographic showing various Freight Associate job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 78% Full Time, 7% Part Time, 4% Temporary, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,181 per year, or $21.2 per hour.

Freight Associate

The UPS Store West Platt St #3751

Tampa, FL • On-site

Other

Posted 17 days ago

Job description

The Freight Associate plays a crucial role in managing the pickup, packing, and shipping of high-value items to our customers. Operating under The UPS Store, you will primarily use our shipping services to ensure timely and secure delivery. This position requires excellent communication skills, as you will be responsible for coordinating with customers via phone, email, or in person to arrange pickup times, select appropriate shipping methods, and discuss insurance options. Additionally, you will be entrusted with handling highly sensitive and confidential customer information, both digitally through the freight website database and physically through document management. .

With proper training, you will learn to package a variety of fragile, heavy, or high-value items. When handling the packaging process, your attention to detail is paramount. It is absolutely critical to package them in a manner that preserves their integrity throughout transportation by truck, boat, or plane. This will be achieved by utilizing state of the art packing materials and employing premier packing techniques.

RESPONSIBILITIES

  • Understands and fulfills the needs of walk-in customers and telephone/email inquiries
  • Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
  • Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
  • Takes ownership of customers’ packing, shipping problems and offers viable solutions
  • Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
  • Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Prioritizes and optimizes the work load to streamline the production flow
  • Frequently multi-tasks while maintaining extreme attention to detail and high quality control
  • Maintains a clean, organized, and safe working environment
  • Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • One year of customer service experience required (more preferred)
  • Good communication and people skills
  • Strong analytical and math skills
  • Highly organized and detail oriented
  • Good project and time management skills
  • Able to work and complete tasks independently in a quick turn environment
  • Able to work collaboratively
  • High energy level
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds

Apply