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Freelance Client Onboarding Jobs (NOW HIRING)

... coaching, onboarding, creative review, quality control, performance input, and functional ... freelance support, contractors, and vendor partners assigned to the client relationship. * Create ...

Visual Studio Manager

Rochester, NY ยท On-site

$90K - $100K/yr

... coaching, onboarding, creative review, quality control, performance input, and functional ... freelance support, contractors, and vendor partners assigned to the client relationship. * Create ...

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Freelance Client Onboarding information

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$14

$47

$132

How much do freelance client onboarding jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for freelance client onboarding in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is freelance client onboarding?

Freelance client onboarding is the process freelancers use to welcome and integrate new clients into their workflow. It typically involves gathering client information, setting expectations, outlining project scope, discussing timelines, and establishing communication methods. Effective onboarding helps build trust, ensures everyone is aligned on deliverables, and creates a smooth start to the project. For freelancers, a structured onboarding process can lead to better client relationships and fewer misunderstandings.

What are the key skills and qualifications needed to thrive as a Freelance Client Onboarding Specialist, and why are they important?

To thrive as a Freelance Client Onboarding Specialist, you need strong organizational abilities, attention to detail, and a background in customer service or account management. Familiarity with CRM platforms, onboarding software, and project management tools is typically required. Excellent communication, problem-solving, and relationship-building skills help in creating positive first impressions and addressing client needs. These capabilities are vital for ensuring a smooth onboarding process, fostering long-term client relationships, and supporting business growth.

What are some common challenges faced during freelance client onboarding and how can they be addressed?

Freelance client onboarding often involves challenges such as unclear client expectations, incomplete information, and delays in receiving necessary materials. To address these, it's important to use a structured onboarding checklist, establish clear communication channels, and set mutually agreed timelines. Regular updates and transparent documentation help build trust and ensure both parties are aligned, leading to smoother project kick-offs and long-term client relationships.

What is the difference between Freelance Client Onboarding vs Freelance Project Manager?

AspectFreelance Client OnboardingFreelance Project Manager
CredentialsExperience in client communication, onboarding processesProject management certifications (e.g., PMP), experience in managing projects
Work EnvironmentRemote or freelance, focused on client relationsRemote or on-site, overseeing project execution
Industry UsageCommon in freelancing, consulting, digital servicesUsed across various industries for project delivery
Search & Comparison IntentUnderstanding onboarding processes for freelancersManaging projects efficiently in freelance settings

Freelance Client Onboarding primarily involves welcoming and setting up new clients, ensuring smooth communication and understanding project scope. Freelance Project Managers oversee entire projects, coordinating tasks, timelines, and resources. While onboarding focuses on initial client relations, project management covers ongoing execution and delivery.

More about Freelance Client Onboarding jobs
What cities are hiring for Freelance Client Onboarding jobs? Cities with the most Freelance Client Onboarding job openings:
What are the most commonly searched types of Client Onboarding jobs? The most popular types of Client Onboarding jobs are:
What states have the most Freelance Client Onboarding jobs? States with the most job openings for Freelance Client Onboarding jobs include:
Infographic showing various Freelance Client Onboarding job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

Vice President, Client Lead

Publicis Groupe Holdings B.V

Manhattan, NY โ€ข On-site

$149K - $239K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Company Description

Publicis Groupe is a global leader in communication and is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Through a unified and fluid organization, Publicis Groupe partners with its clients across communication, media, data and technology to ensure access to the full breadth of capabilities in every market. Present in over 100 countries, Publicis Groupe employs around 103,000 professionals.

Overview

What You'll Achieve

  • Drive Group Account Growth
    • Personally own revenue growth across large, complex Groupe Media Accounts, with accountability for commercial performance and expansion
    • Identify, develop and close growth opportunities selling Epsilon Media Solutions
    • Lead account planning, forecasting and investment strategy in partnership with internal stakeholders
    • Curate Connected Media cross-sell opportunities across Epsilon & other VBS solutions to expand revenue potential
  • Enterprise Client Partnership
    • Serve as the primary executive-level client contact, acting as a trusted advisor to senior stakeholders across marketing, media, data and technology
    • Navigate complex, multi-brand, multi-agency and global client structures with confidence and credibility
    • Build and sustain long-term relationships with C-suite and senior client leadership
    • Ensure seamless integration of Epsilon's data and technology capabilities into media programs
    • Media-Focused, Integrated Solutions
    • Drive the development of media-centric, data-driven strategies that deliver measurable business outcomes
    • Partner closely with media, data, and technology experts to align audience, identity, activation, and measurement solutions
    • Ensure Epsilon's media, data, and technology capabilities are effectively integrated into client programs
  • Client Experience & Value Delivery
    • Develop and oversee client success plans tied to measurable outcomes and business KPIs
    • Anticipate client needs and proactively recommend innovative solutions
    • Ensure consistent, high-quality delivery and client satisfaction across all engagements
    • Provide continuous product feedback to help optimize offerings and strengthen solutions...
Qualifications
  • Bachelor's Degree or equivalent experience from four-year college or university is preferred.
  • 5+ years of experience in enterprise client management, sales, or marketing within media, data, technology, or agency environments
  • Proven success managing large, complex Group Accounts with multiple stakeholders and significant revenue responsibility
  • Strong media expertise, with a deep understanding of audience strategy, activation, and measurement
  • A strategic, consultative leader who can translate complex client objectives into integrated, actionable solutions
  • Highly collaborative, with the ability to lead through influence in matrixed organizations
  • A confident executive communicator with strong negotiation and commercial acumen
  • Data-driven and analytically minded, with a focus on delivering measurable business results
  • Self-motivated, adaptable, and comfortable navigating ambiguity in fast-paced, complex environments
  • Groupe/Holding Company Experience
Additional Information

Our Publicis Groupe motto "Viva La Difference" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

Veterans Encouraged to Apply.

ย Compensation Range: USD $149,340.00 - USD $239,148.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. This role may also be eligible for bonus or incentive compensation. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/21/2026.Employment Type: FULL_TIME