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Fnol Jobs (NOW HIRING)

Chubb

Adjudication Lead, Sr

Portland, ME

$67K - $87K/yr

Works with their, Director, Claims Adjudication Manager and FNOL, SAT, and CPT Team Managers to address issues and concerns as needed * Involved in and assists with escalation management for their ...

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Claims -Customer Service FNOL

Boca Raton, FL · On-site

$20/hr

Compensation: $20.00 per hour. ONSITE POSITION Hours of Operation: Monday thru Sunday 8:00AM to 8:00PM You will be assigned a 40 hour work week within the operating hours. Responsibilities:

General Motors

Collision Technical Liaison

Warren, MI · On-site

FNOL & Repair Journey Support * Collaborate with MIC strategy owners and insurance partners to understand First Notice of Loss (FNOL) routing and guide shops on expectations for proper documentation ...

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$14

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$59

How much do fnol jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for fnol in the United States is $31.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $43.27 per hour, depending on experience, location, and employer.

What is an FNOL job?

An FNOL (First Notice of Loss) job involves handling the initial report of an insurance claim, often after an accident or loss. Professionals in this role gather key details from policyholders, assess claim eligibility, and provide guidance on the next steps. Strong communication and customer service skills are essential, as FNOL representatives often assist distressed callers. This position is commonly found in insurance companies and requires attention to detail and efficiency in processing claims.

What are the key skills and qualifications needed to thrive in the Fnol position, and why are they important?

To thrive as an FNOL (First Notice of Loss) Specialist, you need strong customer service skills, attention to detail, and a general understanding of insurance processes or claims management. Familiarity with claims management systems, call center software, and sometimes specific certifications in insurance or claims handling are valuable. Excellent communication, problem-solving abilities, and the capacity to handle stressful situations with empathy set top candidates apart. These skills ensure accurate data collection, efficient claim initiation, and a positive experience for policyholders during stressful events.

What does a typical day look like for an FNOL Specialist?

As an FNOL Specialist, your day typically involves answering incoming calls from policyholders reporting new incidents, accurately documenting claim details, and gathering all necessary information to initiate the claims process. You’ll collaborate closely with claims adjusters, underwriters, and sometimes repair professionals to ensure seamless handovers of information. The role often involves working in a fast-paced, team-oriented call center environment, with performance measured by accuracy and service quality. FNOL Specialists must frequently balance empathy for customers in distress with the need to collect detailed, policy-specific data. This dynamic and supportive setting can offer solid opportunities for advancement within insurance claims or customer service roles.

More about Fnol jobs
What cities are hiring for Fnol jobs? Cities with the most Fnol job openings:
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Fnol jobs near you
Infographic showing various Fnol job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $65,021 per year, or $31.3 per hour.
CSR- In office Sales Representative

CSR- In office Sales Representative

Fred Loya Insurance Agency

Gardena, CA

Other

Posted 13 days ago

Fred Loya Insurance rating

4.5

Company rating: 4.5 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

258th of 261 rated insurance

Job description

Essential Duties and Responsibilities

  1. Sales
  2. Provides professional, courteous service to internal and external customers
  3. Answers any questions regarding customer's policy
  4. Accept payments and process transactions
  5. Identify any potential needs the customer may have regarding their policy
  6. Follow up with customers on quotes, renewals, and cancellations
  7. Involved with marketing initiatives for new business development on an as-needed basis
  8. Maintain a neat and clean work area and office
  9. FNOL's (vehicle inspections)
  10. Taking vehicle pictures (squatting, bending, flexing required)
  11. Bank run deposits
  12. Position is full time
  13. Other duties as assigned

Qualifications/Requirements

  • Computer literate desired from basic to intermediate skills
  • Bilingual (English/Spanish) is helpful
  • Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
  • Must pass state licensing requirements
  • Flexible schedule
  • Reliable transportation

Education/Training/Experience

  • High School Diploma
  • Previous customer service experience is helpful

What Fred Loya Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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