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Fnol Jobs in Florida (NOW HIRING)

FNOL Representative

Miami, FL

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a First Notice of Loss (FNOL) Customer Service Representative, you will play a crucial role in providing exceptional customer service to individuals reporting motor vehicle accidents. This ...

FNOL Representative

Miami, FL

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a First Notice of Loss (FNOL) Customer Service Representative, you will play a crucial role in providing exceptional customer service to individuals reporting motor vehicle accidents. This ...

First Notice of Loss Specialist

Jacksonville, FL · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

FNOL Specialist The FNOL Specialist ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members ...

First Notice of Loss Specialist

Jacksonville, FL · On-site

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The FNOL Specialist ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments ...

Client Services Representative

Fort Lauderdale, FL · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support First Notice of Loss (FNOL) intake * Assist during catastrophe (CAT) events * Ensure compliance with carrier guidelines and regulations * Meet performance standards, including adherence to ...

Personal Lines Account Manager

Tampa, FL · Hybrid

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guide clients through FNOL, monitor status, and help resolve issues with adjusters. * Documentation & compliance: Maintain thorough, timely activity notes and attach records in the AMS; follow agency ...

Risk Manager

Winter Park, FL · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as primary claims contact for internal stakeholders, insurance consultant, and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through closure. * Manage and ...

Risk Manager

Winter Park, FL · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as primary claims contact for internal stakeholders, insurance consultant, and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through closure. * Manage and ...

Risk Manager

Winter Park, FL · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as primary claims contact for internal stakeholders, insurance consultant, and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through closure. * Manage and ...

Senior Property Adjuster

Tampa, FL · Remote

$63K - $114K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) * Insurance industry designations such as AINS ...

Risk Manager

Winter Park, FL · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as primary claims contact for internal stakeholders, insurance consultant, and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through closure. * Manage and ...

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Showing results 1-20

Fnol information

See Florida salary details

$11

$23

$44

How much do fnol jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for fnol in Florida is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $32.36 per hour, depending on experience, location, and employer.

What is an FNOL?

An FNOL (First Notice of Loss) job involves handling the initial report of an insurance claim, often after an accident or loss. Professionals in this role gather key details from policyholders, assess claim eligibility, and provide guidance on the next steps. Strong communication and customer service skills are essential, as FNOL representatives often assist distressed callers. This position is commonly found in insurance companies and requires attention to detail and efficiency in processing claims.

What skills and qualifications are needed to thrive as an FNOL specialist?

To thrive as an FNOL (First Notice of Loss) Specialist, you need strong customer service skills, attention to detail, and a general understanding of insurance processes or claims management. Familiarity with claims management systems, call center software, and sometimes specific certifications in insurance or claims handling are valuable. Excellent communication, problem-solving abilities, and the capacity to handle stressful situations with empathy set top candidates apart. These skills ensure accurate data collection, efficient claim initiation, and a positive experience for policyholders during stressful events.

What does an FNOL specialist do?

As an FNOL Specialist, your day typically involves answering incoming calls from policyholders reporting new incidents, accurately documenting claim details, and gathering all necessary information to initiate the claims process. You’ll collaborate closely with claims adjusters, underwriters, and sometimes repair professionals to ensure seamless handovers of information. The role often involves working in a fast-paced, team-oriented call center environment, with performance measured by accuracy and service quality. FNOL Specialists must frequently balance empathy for customers in distress with the need to collect detailed, policy-specific data. This dynamic and supportive setting can offer solid opportunities for advancement within insurance claims or customer service roles.

What are the most commonly searched types of Fnol jobs in Florida?

The most popular types of Fnol jobs in Florida are:

What cities in Florida are hiring for Fnol jobs?

Cities in Florida with the most Fnol job openings:

Infographic showing various Fnol job openings in Florida as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 77% Physical, 10% Hybrid, and 13% Remote job distribution, with an average salary of $48,589 per year, or $23.4 per hour.

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

As a First Notice of Loss (FNOL) Customer Service Representative, you will play a crucial role in providing exceptional customer service to individuals reporting motor vehicle accidents. This position requires compassion, empathy, and strong communication skills, particularly in handling sensitive situations. Join our growing organization where every team member is encouraged to learn, grow, and lead!

Responsibilities:

  • Receive, review, and process calls from individuals reporting losses incurred, including accidents, thefts, or other incidents related to motor vehicles.
  • Demonstrate compassion and empathy towards callers experiencing difficult situations, ensuring a supportive and understanding approach.
  • Drive customer satisfaction by delivering excellent service and efficiently addressing customer inquiries and concerns.
  • Multi-task effectively, problem-solve, and maintain a high level of organization and attention to detail in a fast-paced environment.
  • Collaborate with team members and work independently to ensure timely and accurate handling of FNOL claims
  • High school diploma or GED
  • Committed to delivering exceptional customer service and driving customer satisfaction.
  • Strong ability to multi-task, problem-solve, and maintain organization and attention to detail.
  • Eager to advance career with a reliable company and contribute to a growing organization.
  • Enjoy working collaboratively with a team as well as independently.
  • high school diploma.
  • Bilingual proficiency is a plus.

ABOUT US

We are a fast-growing, bilingual insurance agency serving clients across Florida and Texas! Our team helps families and businesses protect what matters most — through auto, home, life, and commercial insurance solutions built around each client’s needs.

We are not your average insurance agency. We invest in our people, recognize performance, and create real paths for growth — from your first day in the office to owning your own location. If you are bilingual, driven, and want a career that rewards your work, you have found the right team.

  WHY JOIN US

We know talented bilingual insurance professionals have options. Here is what makes us different:

  Real base pay  —  Competitive salary based on experience and license held

  Paid Time Off  —  1 week PTO to start, growing with tenure

  Medical Insurance  —  Comprehensive health coverage for you

  Sick Time  —  Dedicated sick time separate from your PTO

  Dental & Vision  —  Comprehensive dental and vision coverage

  Performance Bonus  —  Structured plan tied directly to your results

  Supplemental Plans  —  Voluntary supplemental options available

  Employee Referral  —  Earn rewards for bringing great talent in

  Basic Life Insurance  —  Company-paid life insurance

  Career Growth Path  —  CSR → Agent → Team Lead → Manager → Owner

  401(k) with Match  —  Invest in your retirement savings with us!

  Training & Development  —  Ongoing sales, product, customer service & compliance training

OUR CORE VALUES

“The harder we work, the luckier we are.”

PROTECT

Safety for our communities

We ensure the safety of our communities by offering robust insurance options for life’s many facets. Quality and comprehensiveness are the hallmarks of our coverage.

HELP

Swift, personalized support

Our agents are ready to assist with any insurance questions, providing swift and personalized support to guide clients through their options.

PROMOTE

Investing in our workforce

We invest in the future of our workforce with career paths and training for aspiring agents, contributing to the growth of the insurance sector.

BUILD

Trust & transparency

Our client relationships are built on trust and transparency, with each interaction tailored to meet individual insurance needs.

EDUCATE & GUIDE

Clarity & empowerment

Clarity and empowerment are the goals of our resources, aimed at helping clients make informed insurance decisions.

PROVIDE

Accessible solutions

We deliver affordable and innovative insurance solutions made readily accessible through tools like our app, enhancing convenience for our clients.