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From Home Fnol Jobs (NOW HIRING)

HomeServe

Home Repair Customer Advocate

Chattanooga, TN · On-site

$18/hr

The position operates in a 24/7 environment, with hours spanning seven days a week from 6:00 a.m ... Handle inbound customer calls related to first notice of loss (FNOL) and existing repair work ...

PDR-Team Inc

Business Development Manager

Lewisville, TX · On-site

$80K - $100K/yr

Guide clients and policyholders through the hail‑damage claims process from FNOL to completed ... Access to DFW (Lewisville) home office for collaboration and training * Frequent nationwide travel ...

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How much do from home fnol jobs pay per year?

As of Aug 7, 2026, the average yearly pay for from home fnol in the United States is $45,958.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What is the difference between From Home Fnol vs From Home Claims Adjuster?

AspectFrom Home FnolFrom Home Claims Adjuster
CredentialsTypically requires insurance knowledge, basic certificationsRequires insurance licenses, adjuster certifications
Work EnvironmentRemote, primarily customer service and initial claim intakeRemote or on-site, involves inspecting damages and assessing claims
Industry UsageUsed by insurance companies for initial claim reportingUsed for detailed claim evaluation and settlement
Search & Comparison IntentPeople looking for remote claim reporting rolesPeople seeking detailed claim assessment jobs

From Home Fnol focuses on initial claim reporting and customer interaction, often requiring basic insurance knowledge. From Home Claims Adjuster involves in-depth claim evaluation, damage assessment, and settlement, requiring specialized licenses. Both roles are remote and industry-specific, but differ in responsibilities and required credentials.

What skills and qualifications are needed to be a from home FNOL?

To excel as a From Home FNOL Representative, you need strong customer service skills, attention to detail, and a basic understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with call center software, claims management systems, and basic office applications is important. Excellent communication, empathy, and problem-solving abilities help you efficiently assist policyholders during stressful situations. These competencies ensure prompt, accurate claim intake and foster trust and satisfaction among clients in remote work environments.

What challenges are faced when handling FNOL calls from home, and how can they be managed?

Working as a remote FNOL (First Notice of Loss) representative often means handling sensitive and sometimes emotional calls from claimants, which can be challenging without in-person team support. Effective time management, strong communication skills, and staying organized are crucial in this environment. Utilizing company-provided tools and regularly checking in with your team can help manage workload and ensure accurate claim reporting. Additionally, remote FNOL representatives need to be proactive in seeking clarification and feedback to maintain high service standards.

What is a from home FNOL?

'From Home FNOL' jobs refer to remote positions where individuals handle First Notice of Loss (FNOL) processes for insurance companies. FNOL is the initial step in the claims process when a policyholder reports a loss or damage to their insurer. Working from home, FNOL professionals receive and document incident details, verify coverage, and initiate claims processing, often using phone, email, or online systems. These roles require good communication skills, customer service abilities, and familiarity with insurance procedures. Remote FNOL jobs offer flexibility and may require specialized training or prior experience in insurance claims.
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What cities are hiring for From Home Fnol jobs? Cities with the most From Home Fnol job openings:
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From Home Fnol jobs near you
Infographic showing various From Home Fnol job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $45,958 per year, or $22.1 per hour.

Business Development Manager

PDR-TEAM INC

Lewisville, TX • On-site

$80K - $100K/yr

Full-time

Re-posted 9 days ago

Job description

Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Training & development

Location: Remote (Nationwide Travel Required) 
Home Office: DFW – Lewisville, Texas 
Employment Type: Full‑Time 
Company: PDR‑Team, Inc. 

About the Role 
PDR‑Team, Inc. is seeking a high‑performing Business Development Manager to drive national growth within the automotive hail‑repair industry. This role is fully remote, supported by our Lewisville, Texas home office for training, collaboration, and team meetings. 
 
The ideal candidate understands the insurance claims process, has experience selling to insurance claims personnel, has engaged with catastrophe (CAT) adjusters, and excels at presenting technology and customer‑experience solutions. The position requires frequent nationwide travel during hail events and professional, on‑site onboarding of new clients. 

Key Responsibilities 

Insurance‑Focused Business Development 
  • Sell PDR‑Team’s solutions to insurance claims personnel (adjusters, supervisors, claims managers). 
  • Build and maintain relationships with catastrophe (CAT) adjusters and field teams. 
  • Secure contracts with insurance carriers, MSOs, dealerships, and independent body shops. 
  • Present PDR‑Team’s technology platform, customer‑experience differentiators, and workflow efficiencies. 
  • Clearly communicate ROI, cycle‑time reductions, and operational performance benefits. 

Insurance Claims Process Expertise 
  • Guide clients and policyholders through the hail‑damage claims process from FNOL to completed repair. 
  • Coordinate with adjusters regarding supplements, documentation, and approvals. 
  • Ensure documentation accuracy and adherence to carrier standards. 

B2C Field Sales & Event Support 
  • Generate leads during hail deployments through canvassing and field outreach. 
  • Educate leads on repair workflows and digital intake options. 
  • Provide client onboarding at active hail events, ensuring smooth intake and expectation clarity. 
  • Track all lead flow and client activity using HCP software. 

Repair Operations & On‑Site Support 
  • Oversee repair operations at drive‑in centers and partner shops during deployments. 
  • Ensure repair quality, operational efficiency, and top‑tier client experience. 
  • Maintain communication between clients, technicians, and insurance teams. 
  • Deliver in‑person onboarding and support for new partners during hail events. 

Work Environment 
  • Fully remote when not traveling 
  • Access to DFW (Lewisville) home office for collaboration and training 
  • Frequent nationwide travel during hail season 
  • High‑autonomy, performance‑driven role 

Compensation 

Base Salary 
Competitive full‑time salary: $80,000 – $100,000, based on experience and performance capabilities. 

High Contract‑Completion Commission Model 

Contract Completion Commission 
Paid when a contract is executed and generating repair volume 
Scaled based on contract type (Insurance Carrier, MSO, Dealership, Independent Body Shop) 

Required Qualifications 
  • Experience selling to insurance claims department personnel 
  • Preferred: Experience working directly with catastrophe (CAT) adjusters 
  • Strong understanding of hail‑damage insurance claims 
  • Ability to sell technology solutions and customer‑experience value 
  • Proven business development or sales success 
  • Excellent communication and relationship‑building skills 
  • Ability to travel nationwide 
  • Highly organized, self‑driven, and effective in a remote environment 

How to Apply 
If you excel at building insurance‑industry relationships, selling technology‑enabled customer‑experience solutions, and providing high‑touch client onboarding during hail events, we want to hear from you. 

Flexible work from home options available.