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From Home Fnol Jobs (NOW HIRING)

LOYALTY MGA LLC

FNOL Representative

Miami, FL · On-site

$16 - $17/hr

Receive, review, and process calls from individuals reporting losses incurred, including accidents ... Our team helps families and businesses protect what matters most -- through auto, home, life, and ...

UNIVISTA HOLDINGS LLC

FNOL Representative

Miami, FL · On-site

$16 - $17/hr

Receive, review, and process calls from individuals reporting losses incurred, including accidents ... Our team helps families and businesses protect what matters most -- through auto, home, life, and ...

HomeServe

Home Repair Customer Advocate

Chattanooga, TN · On-site

$18/hr

The position operates in a 24/7 environment, with hours spanning seven days a week from 6:00 a.m ... Handle inbound customer calls related to first notice of loss (FNOL) and existing repair work ...

PDR-Team Inc

Business Development Manager

Lewisville, TX · On-site

$80K - $100K/yr

Guide clients and policyholders through the hail‑damage claims process from FNOL to completed ... Access to DFW (Lewisville) home office for collaboration and training * Frequent nationwide travel ...

PDR-Team Inc

Business Development Manager

Lewisville, TX · On-site

$80K - $100K/yr

Guide clients and policyholders through the hail‑damage claims process from FNOL to completed ... Access to DFW (Lewisville) home office for collaboration and training * Frequent nationwide travel ...

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How much do from home fnol jobs pay per year?

As of Aug 4, 2026, the average yearly pay for from home fnol in the United States is $45,958.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What is the difference between From Home Fnol vs From Home Claims Adjuster?

AspectFrom Home FnolFrom Home Claims Adjuster
CredentialsTypically requires insurance knowledge, basic certificationsRequires insurance licenses, adjuster certifications
Work EnvironmentRemote, primarily customer service and initial claim intakeRemote or on-site, involves inspecting damages and assessing claims
Industry UsageUsed by insurance companies for initial claim reportingUsed for detailed claim evaluation and settlement
Search & Comparison IntentPeople looking for remote claim reporting rolesPeople seeking detailed claim assessment jobs

From Home Fnol focuses on initial claim reporting and customer interaction, often requiring basic insurance knowledge. From Home Claims Adjuster involves in-depth claim evaluation, damage assessment, and settlement, requiring specialized licenses. Both roles are remote and industry-specific, but differ in responsibilities and required credentials.

What skills and qualifications are needed to be a from home FNOL?

To excel as a From Home FNOL Representative, you need strong customer service skills, attention to detail, and a basic understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with call center software, claims management systems, and basic office applications is important. Excellent communication, empathy, and problem-solving abilities help you efficiently assist policyholders during stressful situations. These competencies ensure prompt, accurate claim intake and foster trust and satisfaction among clients in remote work environments.

What challenges are faced when handling FNOL calls from home, and how can they be managed?

Working as a remote FNOL (First Notice of Loss) representative often means handling sensitive and sometimes emotional calls from claimants, which can be challenging without in-person team support. Effective time management, strong communication skills, and staying organized are crucial in this environment. Utilizing company-provided tools and regularly checking in with your team can help manage workload and ensure accurate claim reporting. Additionally, remote FNOL representatives need to be proactive in seeking clarification and feedback to maintain high service standards.

What is a from home FNOL?

'From Home FNOL' jobs refer to remote positions where individuals handle First Notice of Loss (FNOL) processes for insurance companies. FNOL is the initial step in the claims process when a policyholder reports a loss or damage to their insurer. Working from home, FNOL professionals receive and document incident details, verify coverage, and initiate claims processing, often using phone, email, or online systems. These roles require good communication skills, customer service abilities, and familiarity with insurance procedures. Remote FNOL jobs offer flexibility and may require specialized training or prior experience in insurance claims.
More about From Home Fnol jobs
What cities are hiring for From Home Fnol jobs? Cities with the most From Home Fnol job openings:
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From Home Fnol jobs near you
Infographic showing various From Home Fnol job openings in the United States as of July 2026, with employment types broken down into 7% Locum Tenens, 4% Internship, 39% As Needed, 31% Temporary, 18% Nights, and 1% Summer. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $45,958 per year, or $22.1 per hour.

FNOL Representative

LOYALTY MGA LLC

Miami, FL • On-site

$16 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

As a First Notice of Loss (FNOL) Customer Service Representative, you will play a crucial role in providing exceptional customer service to individuals reporting motor vehicle accidents. This position requires compassion, empathy, and strong communication skills, particularly in handling sensitive situations. Join our growing organization where every team member is encouraged to learn, grow, and lead!

Responsibilities:

  • Receive, review, and process calls from individuals reporting losses incurred, including accidents, thefts, or other incidents related to motor vehicles.
  • Demonstrate compassion and empathy towards callers experiencing difficult situations, ensuring a supportive and understanding approach.
  • Drive customer satisfaction by delivering excellent service and efficiently addressing customer inquiries and concerns.
  • Multi-task effectively, problem-solve, and maintain a high level of organization and attention to detail in a fast-paced environment.
  • Collaborate with team members and work independently to ensure timely and accurate handling of FNOL claims
  • High school diploma or GED
  • Committed to delivering exceptional customer service and driving customer satisfaction.
  • Strong ability to multi-task, problem-solve, and maintain organization and attention to detail.
  • Eager to advance career with a reliable company and contribute to a growing organization.
  • Enjoy working collaboratively with a team as well as independently.
  • high school diploma.
  • Bilingual proficiency is a plus.

ABOUT US

We are a fast-growing, bilingual insurance agency serving clients across Florida and Texas! Our team helps families and businesses protect what matters most — through auto, home, life, and commercial insurance solutions built around each client’s needs.

We are not your average insurance agency. We invest in our people, recognize performance, and create real paths for growth — from your first day in the office to owning your own location. If you are bilingual, driven, and want a career that rewards your work, you have found the right team.

  WHY JOIN US

We know talented bilingual insurance professionals have options. Here is what makes us different:

  Real base pay  —  Competitive salary based on experience and license held

  Paid Time Off  —  1 week PTO to start, growing with tenure

  Medical Insurance  —  Comprehensive health coverage for you

  Sick Time  —  Dedicated sick time separate from your PTO

  Dental & Vision  —  Comprehensive dental and vision coverage

  Performance Bonus  —  Structured plan tied directly to your results

  Supplemental Plans  —  Voluntary supplemental options available

  Employee Referral  —  Earn rewards for bringing great talent in

  Basic Life Insurance  —  Company-paid life insurance

  Career Growth Path  —  CSR → Agent → Team Lead → Manager → Owner

  401(k) with Match  —  Invest in your retirement savings with us!

  Training & Development  —  Ongoing sales, product, customer service & compliance training

OUR CORE VALUES

“The harder we work, the luckier we are.”

PROTECT

Safety for our communities

We ensure the safety of our communities by offering robust insurance options for life’s many facets. Quality and comprehensiveness are the hallmarks of our coverage.

HELP

Swift, personalized support

Our agents are ready to assist with any insurance questions, providing swift and personalized support to guide clients through their options.

PROMOTE

Investing in our workforce

We invest in the future of our workforce with career paths and training for aspiring agents, contributing to the growth of the insurance sector.

BUILD

Trust & transparency

Our client relationships are built on trust and transparency, with each interaction tailored to meet individual insurance needs.

EDUCATE & GUIDE

Clarity & empowerment

Clarity and empowerment are the goals of our resources, aimed at helping clients make informed insurance decisions.

PROVIDE

Accessible solutions

We deliver affordable and innovative insurance solutions made readily accessible through tools like our app, enhancing convenience for our clients.

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