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Home Based Fnol Jobs (NOW HIRING)

ARW Home

Be Seen First

Claims -Customer Service FNOL

Boca Raton, FL · On-site

$20/hr

Company Description ARW Home is here to help you feel at peace in your home. We're a family-owned, USA-based business, and we know how important it is to keep your loved ones safe, happy, and ...

Uber

Manager, Claims Compliance

Chicago, IL · On-site +1

Uber is home to one of the largest and most unique Claims programs in the world. As our Claims ... Loss (FNOL), steward the end-to-end Claims SOX control environment, and hold external carrier ...

Uber

Manager, Claims Compliance

San Francisco, CA · On-site +1

Uber is home to one of the largest and most unique Claims programs in the world. As our Claims ... Loss (FNOL), steward the end-to-end Claims SOX control environment, and hold external carrier ...

Uber

Manager, Claims Compliance

Phoenix, AZ · On-site +1

Uber is home to one of the largest and most unique Claims programs in the world. As our Claims ... Loss (FNOL), steward the end-to-end Claims SOX control environment, and hold external carrier ...

PDR-TEAM INC

Business Development Manager

Lewisville, TX · Remote

$80K - $100K/yr

Benefits: * Bonus based on performance * Opportunity for advancement * Training & development ... Remote (Nationwide Travel Required) Home Office: DFW Lewisville, Texas Employment Type: FullTime ...

PDR-Team Inc

Business Development Manager

Lewisville, TX · On-site

$80K - $100K/yr

Remote (Nationwide Travel Required) Home Office: DFW - Lewisville, Texas Employment Type ... Guide clients and policyholders through the hail‑damage claims process from FNOL to completed ...

PDR-Team Inc

Business Development Manager

Lewisville, TX · On-site

$80K - $100K/yr

Remote (Nationwide Travel Required) Home Office: DFW - Lewisville, Texas Employment Type ... Guide clients and policyholders through the hail‑damage claims process from FNOL to completed ...

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All JobsHome Based Fnol Jobs

Home Based Fnol information

See salary details

$30K

$114.2K

$168.5K

How much do home based fnol jobs pay per year?

As of Jul 2, 2026, the average yearly pay for home based fnol in the United States is $114,151.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $141,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Home Based FNOL (First Notice of Loss) professionals, and how can they be addressed?

Home Based FNOL professionals often face challenges such as managing high call volumes, navigating complex claim systems, and maintaining effective communication with claimants from a remote environment. Staying organized and leveraging digital tools can help manage workflow efficiently. Regular team check-ins and ongoing training are also vital for staying updated on procedures and enhancing collaboration with colleagues and supervisors. Building strong customer service skills and practicing self-care are important for handling the emotional aspects of the role.

What is the difference between Home Based Fnol vs Claims Adjuster?

AspectHome Based FnolClaims Adjuster
CredentialsInsurance knowledge, communication skillsInsurance licensing, claims handling experience
Work EnvironmentRemote, home officeOffice or field, depending on role
Industry UsageInsurance companies, third-party administratorsInsurance companies, independent agencies
Search & Comparison IntentUnderstanding remote claims reporting rolesEvaluating claims investigation and settlement roles

Home Based Fnol specialists primarily handle initial claims reporting remotely, focusing on customer communication and data collection. Claims Adjusters investigate, evaluate, and settle claims, often working in the field or office. While both roles require insurance knowledge, Home Based Fnol roles emphasize remote customer service, whereas Claims Adjusters focus on claims assessment and resolution.

What are the key skills and qualifications needed to thrive as a Home-Based FNOL (First Notice of Loss) Representative, and why are they important?

To thrive as a Home-Based FNOL Representative, you need strong customer service skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or relevant experience. Familiarity with claims management systems, CRM software, and call center tools is commonly required. Excellent communication, problem-solving, and active listening skills help individuals excel in handling sensitive situations with empathy. These abilities ensure accurate claim intake, positive customer experiences, and efficient claims processing in a remote setting.

What is a Home Based FNOL?

Home Based FNOL refers to professionals who handle First Notice of Loss (FNOL) processes from a remote or home-based setting. FNOL is the initial step in the insurance claims process, where clients report a loss, such as an accident or damage. Home Based FNOL employees gather details from claimants, enter information into company systems, and may provide initial guidance on next steps. Working from home allows these employees to efficiently assist customers while maintaining security and confidentiality standards. This role is vital in ensuring prompt and accurate claims processing for insurance companies.
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What cities are hiring for Home Based Fnol jobs? Cities with the most Home Based Fnol job openings:
What are the most commonly searched types of Fnol jobs? The most popular types of Fnol jobs are:
What states have the most Home Based Fnol jobs? States with the most job openings for Home Based Fnol jobs include:
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Home Based Fnol jobs near you
Infographic showing various Home Based Fnol job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 62% Full Time, 20% Part Time, and 16% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $114,151 per year, or $54.9 per hour.

Call Center - FNOL Customer Service Rep - Work from home!

Claims Management Resources

Remote

$12.50 - $14/hr

Other

Retirement, PTO

Posted 9 days ago

Job description

Call Center - FNOL Customer Service Rep - Work from home!

Salary Range $12.50 - $14.00 Hourly Level Entry Position Type Full Time Job Shift Any Education Level High School Travel Percentage None Category Entry Level

Description

Please note: We are unable to consider candidates residing outside of the United States. In addition, applicants residing in the following states are ineligible for employment at this time: California, North Carolina, Washington State, Illinois, and/or Oregon.

We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs.

Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success.

We're passionate about throwing company events that bring us together and celebrate each other's achievements. We're also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance.

Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere.

Who We're Looking For

We're looking for someone comfortable receiving inbound calls who can positively interact with our customers. As an First Notice of Loss (FNOL) Representative I, we expect you to provide quality inbound communication services while recording First Notice of Loss (FNOL) claims. These FNOL claims are used to report damage to our client's property.

Tiered Support Bonus System

The following bonus structure is based on total fees generated across CMR during the month. Bonuses are paid per pay period on the paycheck following the period in which it is earned. This is additional money earned for doing your job!

  • Level 1 = $125
  • Level 2 = $175
  • Level 3 = $240

FNOL Incentive Program

This program is specifically for FNOL team members and offers high-performers an opportunity to earn more per month, in addition to CMR's tiered support bonus system.

The incentive is calculated daily and paid on the 5th of the following month. Each day where your talk time, not ready time, and service level meet the set standard, $10 is earned.

Qualifications

On a Typical Day, You'll

  • Accept inbound calls from engineers, technicians and other field operators reporting FNOL
  • Communicate effectively while entering data accurately into a customized database
  • Report underground damage to locate companies when applicable
  • Provide outstanding service to customer representatives
  • Analyze photos and map the correct location

Stuff You Should Know

  • You may be assigned to work on special projects
  • The department functions 24/7/365, with multiple schedules to choose from!
  • This position is fully remote

Required Skills & Abilities

  • Ability to type a minimum of 55 wpm, error free; a typing test will be required
  • Fully competent with Microsoft Excel, Word, Outlook, PDF's and internet searches
  • Advanced phone and verbal communication skills
  • Active listening skills
  • Excellent written communication skills
  • Excellent reading skills; must be able to read and follow a script
  • Must be able to analyze and interpret photos to determine damage
  • Must establish an appropriate work environment within their home for work purposes; CMR provides the necessary computer equipment

Experience

  • 6 months to 1-year previous customer service call center experience required
  • Experience with Microsoft Teams a plus
  • High School Diploma or equivalent

Okay, But What Are the Perks

  • Paid time off
    • PTO is accrued at a rate of 5 hours per pay period, equal to 3 weeks your first full year
  • CMR pays $50/month towards your internet service cost
  • CMR is a 4-year running winner of The Oklahoman Top Workplaces!

Pre-employment drug screenings and criminal background checks are mandatory

CMR offers a full menu of benefits including a matched 401k

CMR is an Equal Opportunity Employer

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