ZipRecruiter

Log In

1

Home Based Fnol Jobs (NOW HIRING)

UNIVISTA HOLDINGS LLC

FNOL Representative

Miami, FL · On-site

$16 - $17/hr

Our team helps families and businesses protect what matters most -- through auto, home, life, and ... Real base pay -- Competitive salary based on experience and license held Paid Time Off -- 1 week ...

LOYALTY MGA LLC

FNOL Representative

Miami, FL

$16 - $17/hr

Our team helps families and businesses protect what matters most -- through auto, home, life, and ... Real base pay -- Competitive salary based on experience and license held Paid Time Off -- 1 week ...

PDR-Team Inc

Business Development Manager

Lewisville, TX · On-site

$80K - $100K/yr

Remote (Nationwide Travel Required) Home Office: DFW - Lewisville, Texas Employment Type ... Guide clients and policyholders through the hail‑damage claims process from FNOL to completed ...

PDR-Team Inc

Business Development Manager

Lewisville, TX · On-site

$80K - $100K/yr

Remote (Nationwide Travel Required) Home Office: DFW - Lewisville, Texas Employment Type ... Guide clients and policyholders through the hail‑damage claims process from FNOL to completed ...

All JobsHome Based Fnol Jobs

Home Based Fnol information

See salary details

$30K

$114.2K

$168.5K

How much do home based fnol jobs pay per year?

As of Jul 23, 2026, the average yearly pay for home based fnol in the United States is $114,151.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $141,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Home Based FNOL (First Notice of Loss) professionals, and how can they be addressed?

Home Based FNOL professionals often face challenges such as managing high call volumes, navigating complex claim systems, and maintaining effective communication with claimants from a remote environment. Staying organized and leveraging digital tools can help manage workflow efficiently. Regular team check-ins and ongoing training are also vital for staying updated on procedures and enhancing collaboration with colleagues and supervisors. Building strong customer service skills and practicing self-care are important for handling the emotional aspects of the role.

What is the difference between Home Based Fnol vs Claims Adjuster?

AspectHome Based FnolClaims Adjuster
CredentialsInsurance knowledge, communication skillsInsurance licensing, claims handling experience
Work EnvironmentRemote, home officeOffice or field, depending on role
Industry UsageInsurance companies, third-party administratorsInsurance companies, independent agencies
Search & Comparison IntentUnderstanding remote claims reporting rolesEvaluating claims investigation and settlement roles

Home Based Fnol specialists primarily handle initial claims reporting remotely, focusing on customer communication and data collection. Claims Adjusters investigate, evaluate, and settle claims, often working in the field or office. While both roles require insurance knowledge, Home Based Fnol roles emphasize remote customer service, whereas Claims Adjusters focus on claims assessment and resolution.

What are the key skills and qualifications needed to thrive as a Home-Based FNOL (First Notice of Loss) Representative, and why are they important?

To thrive as a Home-Based FNOL Representative, you need strong customer service skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or relevant experience. Familiarity with claims management systems, CRM software, and call center tools is commonly required. Excellent communication, problem-solving, and active listening skills help individuals excel in handling sensitive situations with empathy. These abilities ensure accurate claim intake, positive customer experiences, and efficient claims processing in a remote setting.

What is a Home Based FNOL?

Home Based FNOL refers to professionals who handle First Notice of Loss (FNOL) processes from a remote or home-based setting. FNOL is the initial step in the insurance claims process, where clients report a loss, such as an accident or damage. Home Based FNOL employees gather details from claimants, enter information into company systems, and may provide initial guidance on next steps. Working from home allows these employees to efficiently assist customers while maintaining security and confidentiality standards. This role is vital in ensuring prompt and accurate claims processing for insurance companies.
More about Home Based Fnol jobs
What cities are hiring for Home Based Fnol jobs? Cities with the most Home Based Fnol job openings:
What are the most commonly searched types of Fnol jobs? The most popular types of Fnol jobs are:
What states have the most Home Based Fnol jobs? States with the most job openings for Home Based Fnol jobs include:
What job categories do people searching Home Based Fnol jobs look for? The top searched job categories for Home Based Fnol jobs are:
Home Based Fnol jobs near you
Infographic showing various Home Based Fnol job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $114,151 per year, or $54.9 per hour.

FNOL Representative

UNIVISTA HOLDINGS LLC

Miami, FL • On-site

$16 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

As a First Notice of Loss (FNOL) Customer Service Representative, you will play a crucial role in providing exceptional customer service to individuals reporting motor vehicle accidents. This position requires compassion, empathy, and strong communication skills, particularly in handling sensitive situations. Join our growing organization where every team member is encouraged to learn, grow, and lead!

Responsibilities:

  • Receive, review, and process calls from individuals reporting losses incurred, including accidents, thefts, or other incidents related to motor vehicles.
  • Demonstrate compassion and empathy towards callers experiencing difficult situations, ensuring a supportive and understanding approach.
  • Drive customer satisfaction by delivering excellent service and efficiently addressing customer inquiries and concerns.
  • Multi-task effectively, problem-solve, and maintain a high level of organization and attention to detail in a fast-paced environment.
  • Collaborate with team members and work independently to ensure timely and accurate handling of FNOL claims
  • High school diploma or GED
  • Committed to delivering exceptional customer service and driving customer satisfaction.
  • Strong ability to multi-task, problem-solve, and maintain organization and attention to detail.
  • Eager to advance career with a reliable company and contribute to a growing organization.
  • Enjoy working collaboratively with a team as well as independently.
  • high school diploma.
  • Bilingual proficiency is a plus.

ABOUT US

We are a fast-growing, bilingual insurance agency serving clients across Florida and Texas! Our team helps families and businesses protect what matters most — through auto, home, life, and commercial insurance solutions built around each client’s needs.

We are not your average insurance agency. We invest in our people, recognize performance, and create real paths for growth — from your first day in the office to owning your own location. If you are bilingual, driven, and want a career that rewards your work, you have found the right team.

  WHY JOIN US

We know talented bilingual insurance professionals have options. Here is what makes us different:

  Real base pay  —  Competitive salary based on experience and license held

  Paid Time Off  —  1 week PTO to start, growing with tenure

  Medical Insurance  —  Comprehensive health coverage for you

  Sick Time  —  Dedicated sick time separate from your PTO

  Dental & Vision  —  Comprehensive dental and vision coverage

  Performance Bonus  —  Structured plan tied directly to your results

  Supplemental Plans  —  Voluntary supplemental options available

  Employee Referral  —  Earn rewards for bringing great talent in

  Basic Life Insurance  —  Company-paid life insurance

  Career Growth Path  —  CSR → Agent → Team Lead → Manager → Owner

  401(k) with Match  —  Invest in your retirement savings with us!

  Training & Development  —  Ongoing sales, product, customer service & compliance training

OUR CORE VALUES

“The harder we work, the luckier we are.”

PROTECT

Safety for our communities

We ensure the safety of our communities by offering robust insurance options for life’s many facets. Quality and comprehensiveness are the hallmarks of our coverage.

HELP

Swift, personalized support

Our agents are ready to assist with any insurance questions, providing swift and personalized support to guide clients through their options.

PROMOTE

Investing in our workforce

We invest in the future of our workforce with career paths and training for aspiring agents, contributing to the growth of the insurance sector.

BUILD

Trust & transparency

Our client relationships are built on trust and transparency, with each interaction tailored to meet individual insurance needs.

EDUCATE & GUIDE

Clarity & empowerment

Clarity and empowerment are the goals of our resources, aimed at helping clients make informed insurance decisions.

PROVIDE

Accessible solutions

We deliver affordable and innovative insurance solutions made readily accessible through tools like our app, enhancing convenience for our clients.

Apply