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Claims Support Representative Jobs (NOW HIRING)

RendER Revenue

Claims Support, Part-Time

Muncie, IN

Claims Support representatives work under the direct supervision of the Operations Manager. RESPONSIBILITIES: * Setting up new claims with insurance carriers. * Obtaining file supports from client ...

RendER Revenue

Claims Support, Part-Time

Muncie, IN · On-site

Claims Support representatives work under the direct supervision of the Operations Manager. RESPONSIBILITIES: * Setting up new claims with insurance carriers. * Obtaining file supports from client ...

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How much do claims support representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for claims support representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Support Representative, and why are they important?

To thrive as a Claims Support Representative, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and customer service orientation are standout soft skills in this role. These skills are crucial for efficiently processing claims, ensuring accuracy, and providing a positive experience for clients and colleagues.

What are the most common challenges Claims Support Representatives face in handling multiple cases simultaneously?

Claims Support Representatives often manage a high volume of cases, each at different stages of the claims process. One common challenge is prioritizing tasks effectively while meeting tight deadlines and ensuring accuracy. Additionally, they must communicate clearly with claimants, adjusters, and other stakeholders, often handling sensitive or distressed customers. Successful representatives develop strong organizational and multitasking skills and rely on robust support systems within their team to manage these demands efficiently.

What does a Claims Support Representative do?

A Claims Support Representative assists insurance companies by processing and managing claims documentation, communicating with clients, and supporting claims adjusters and examiners. They help ensure all paperwork is accurate and complete, answer questions from policyholders, and may coordinate with other departments to resolve claims. Their role is essential in providing excellent customer service and ensuring claims are handled efficiently and fairly.

What is the difference between Claims Support Representative vs Claims Processor?

AspectClaims Support RepresentativeClaims Processor
CredentialsHigh school diploma; some roles may require insurance certificationsHigh school diploma; often requires insurance or claims processing certifications
Work EnvironmentOffice setting, customer service focusOffice setting, detailed data review
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonYesYes

Claims Support Representatives assist policyholders with inquiries, provide claim status updates, and support claims processing. Claims Processors focus on reviewing, verifying, and processing claim documentation to ensure accuracy and compliance. While both roles work within the insurance industry and may require similar certifications, Claims Support Representatives are more customer service-oriented, whereas Claims Processors handle the technical aspects of claim evaluation.

More about Claims Support Representative jobs
What job categories do people searching Claims Support Representative jobs look for? The top searched job categories for Claims Support Representative jobs are:
Claims Support Representative jobs near you
Infographic showing various Claims Support Representative job openings in the United States as of May 2026, with employment types broken down into 38% Full Time, and 62% Contract. Highlights an 82% Physical, 12% Hybrid, and 6% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Claims Support Representative

Slide Insurance

Tampa, FL

Other

Posted yesterday

Job description

As a Claims Support Representative, you'll provide essential administrative and operational support that keeps our claims organization running smoothly. You'll ensure accuracy, timeliness, and excellent service while supporting both our internal teams and customers.

Claims Support & Administration

  • Perform initial claim record intake by collecting information and accurately entering data into the claims system
  • Index, upload, and route incoming correspondence, emails, mail, and reports to the appropriate claim file or adjuster
  • Monitor task queues and system diaries to ensure deadlines and service levels are met

Coordination, Reporting & Vendors

  • Extract data and run reports from claims systems to support operational and management needs
  • Communicate with internal teams and external contacts to obtain missing or required documentation
  • Coordinate services and process invoices for external vendors

Customer & Team Support

  • Deliver professional and empathetic customer service when responding to inquiries
  • Provide phone coverage for the call center during peak times or periods of need
  • Support the claims team with additional duties as assigned
What You Bring
  • High school diploma required
  • Administrative or customer service experience; insurance experience strongly preferred
  • Florida 620 Resident All Lines Adjuster License preferred
  • Strong organizational and timemanagement skills
  • Flexible, adaptable mindset with the ability to handle changing priorities
  • Clear, professional written and verbal communication skills
  • Collaborative approach and comfort working with multiple teams
  • Proficiency with Microsoft 365 tools (Teams, SharePoint, Word, Excel, PowerPoint, Power BI, Outlook)
  • Alignment with Slide's Core Values and customerfirst mindset

Apply