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Claims Support Representative Jobs (NOW HIRING)

Berkley

Claims Support Representative

Irving, TX · On-site

Job Summary Provide claims administrative support to the claims department. A range of specific tasks may be requested from the Claims Support Manager or directly from the claims adjuster staff.

New

Berkley

Claims Support Representative

Irving, TX

Responsibilities Job Summary Provide claims administrative support to the claims department. A range of specific tasks may be requested from the Claims Support Manager or directly from the claims ...

RendER Revenue

Claims Support, Part-Time

Muncie, IN · On-site

Claims Support representatives work under the direct supervision of the Operations Manager. RESPONSIBILITIES: * Setting up new claims with insurance carriers. * Obtaining file supports from client ...

RendER Revenue

Claims Support, Part-Time

Muncie, IN · On-site

Claims Support representatives work under the direct supervision of the Operations Manager. RESPONSIBILITIES: * Setting up new claims with insurance carriers. * Obtaining file supports from client ...

Capital Claims Group

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Claims Support Administrator

Miramar, FL · On-site

$20 - $25/hr

... representing homeowners, business owners, condominium associations, apartment complexes, and ... This position supports our claims department by helping move insurance claims efficiently while ...

Capital Claims Group

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Claims Support Administrator

Miramar, FL · On-site

$20 - $25/hr

... representing homeowners, business owners, condominium associations, apartment complexes, and ... This position supports our claims department by helping move insurance claims efficiently while ...

EnableComp

Client Support Representative

$17 - $22.25/hr

Client Support Representative EnableComp provides Specialty Revenue Cycle Management solutions for ... Familiarity with medical claims documentation and payer/provider data processes preferred

EnableComp

Client Support Representative

Franklin, TN

$16.25 - $21.50/hr

Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert ... The Client Support Representative partners with the Client Delivery team to communicate operational ...

EnableComp

Client Support Representative

OR · Remote

$17 - $22.25/hr

Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert ... The Client Support Representative partners with the Client Delivery team to communicate operational ...

EnableComp

Client Support Representative

$17 - $22.25/hr

Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert ... The Client Support Representative partners with the Client Delivery team to communicate operational ...

EnableComp

Client Support Representative

Franklin, TN · Remote

$17 - $22.25/hr

Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert ... The Client Support Representative partners with the Client Delivery team to communicate operational ...

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Claims Support Representative information

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How much do claims support representative jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for claims support representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What does a Claims Support Representative do?

A Claims Support Representative assists insurance companies by processing and managing claims documentation, communicating with clients, and supporting claims adjusters and examiners. They help ensure all paperwork is accurate and complete, answer questions from policyholders, and may coordinate with other departments to resolve claims. Their role is essential in providing excellent customer service and ensuring claims are handled efficiently and fairly.

What is the difference between Claims Support Representative vs Claims Processor?

AspectClaims Support RepresentativeClaims Processor
CredentialsHigh school diploma; some roles may require insurance certificationsHigh school diploma; often requires insurance or claims processing certifications
Work EnvironmentOffice setting, customer service focusOffice setting, detailed data review
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonYesYes

Claims Support Representatives assist policyholders with inquiries, provide claim status updates, and support claims processing. Claims Processors focus on reviewing, verifying, and processing claim documentation to ensure accuracy and compliance. While both roles work within the insurance industry and may require similar certifications, Claims Support Representatives are more customer service-oriented, whereas Claims Processors handle the technical aspects of claim evaluation.

What are the key skills and qualifications needed to thrive as a Claims Support Representative, and why are they important?

To thrive as a Claims Support Representative, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and customer service orientation are standout soft skills in this role. These skills are crucial for efficiently processing claims, ensuring accuracy, and providing a positive experience for clients and colleagues.

What are the most common challenges Claims Support Representatives face in handling multiple cases simultaneously?

Claims Support Representatives often manage a high volume of cases, each at different stages of the claims process. One common challenge is prioritizing tasks effectively while meeting tight deadlines and ensuring accuracy. Additionally, they must communicate clearly with claimants, adjusters, and other stakeholders, often handling sensitive or distressed customers. Successful representatives develop strong organizational and multitasking skills and rely on robust support systems within their team to manage these demands efficiently.
More about Claims Support Representative jobs
What job categories do people searching Claims Support Representative jobs look for? The top searched job categories for Claims Support Representative jobs are:
Claims Support Representative jobs near you
Infographic showing various Claims Support Representative job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.
Claims Support Representative

Claims Support Representative

American Integrity Insurance Company of Florida, Inc.

Tampa, FL

Full-time

Posted 3 hours ago

Job description

Job Summary

Title: Claims Support Representative

You'll Report To: Claims Operations Lead

The Claims Support Representative will function in a team environment and share in responsibility for handling duties in support of the claim organization, including accurate processing of vendor invoices, assistance with securing policy information, handling of claim and general mail, claims dispatch, and claim settlement documents. The Claims Support Representative will also communicate with both external and internal customers as needed to ensure a seamless customer experience during their time of loss. 

Responsibilities
  • Ensure delivery of excellent customer service through fast and accurate processing of notices, communication, and coordinating with other departments to resolve claims.
  • Build and maintain business relationship with clients by providing prompt and accurate service so as to promote customer satisfaction.
  • Function in a team environment and share in responsibility for handling duties in support of the claims organization, include: accurate processing of vendor invoices, assistance securing policy information, handling of claim and general mail, dispatch of claims and claim settlement documents.
  • Communicate with customers, agents, and other partners verbally and in writing in a professional manner.
  • Maintain appropriate documentation on all claim files.
  • Meet company service standards and effectively uses the diary system to remain current.
  • Perform other related duties as assigned.
Qualifications

Education: High School Diploma or GED required.  College Degree preferred.

Experience: One (1) to three (3) years prior experience in an administrative role/function. Insurance industry experience is preferred. 

Knowledge: Specific knowledge of homeowner's insurance and / or additional education would be preferred.

Skills:

  • Excellent time management and multitasking abilities with a keen attention to detail is required.

  • Experience with Microsoft Office, including Outlook and Word. Excel is preferred.
  • Ability to balance timeliness and accuracy.
  • Ability to listen and communicate clearly while maintaining proper confidentiality.
  • Strong decision-making and problem solving skills.
Your Environment (Text Only)Schedule: 8:30-5:30pm, M-F. #LI-Onsite   Working Conditions: Normal business office environment.  Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone.  The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.   Travel: Minimum, as required.   ADA: The above statements cover what are generally believed to be the principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.    American Integrity Insurance Group is an Equal Opportunity Employer.Employment Type: FULL_TIME

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