Raleigh, NC · On-site
$20 - $27.25/hr
... experience as an EHR Helpdesk Analyst to provides advanced technical support for the Epic ... Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk)
Raleigh, NC · On-site
$20 - $27.25/hr
... experience as an EHR Helpdesk Analyst to provides advanced technical support for the Epic ... Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk)
Raleigh, NC · On-site
$20 - $27.25/hr
... experience as an EHR Helpdesk Analyst to provides advanced technical support for the Epic ... Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk)
Raleigh, NC · On-site
$20 - $27.25/hr
... experience as an EHR Helpdesk Analyst to provides advanced technical support for the Epic ... Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk)
Durham, NC · On-site
$19 - $21/hr
Documents and provides problem analysis and resolution on a wide variety of hardware, software ... Flexible Spending Account, Training Reimbursement, Education Assistance, Paid Time Off, and ...
Durham, NC · On-site
$19 - $21/hr
Documents and provides problem analysis and resolution on a wide variety of hardware, software ... Flexible Spending Account, Training Reimbursement, Education Assistance, Paid Time Off, and ...
Durham, NC · On-site
$19 - $21/hr
Documents and provides problem analysis and resolution on a wide variety of hardware, software ... Flexible Spending Account, Training Reimbursement, Education Assistance, Paid Time Off, and ...
Durham, NC · On-site
$19 - $21/hr
Documents and provides problem analysis and resolution on a wide variety of hardware, software ... Flexible Spending Account, Training Reimbursement, Education Assistance, Paid Time Off, and ...
Durham, NC · On-site
Summary Operating Title Help Desk Team Lead Long Classification Title Information Technologist III ... Demonstrated outstanding relationship management, analytical, technical, organizational and skills.
Durham, NC · On-site
Summary Operating Title Help Desk Team Lead Long Classification Title Information Technologist III ... Demonstrated outstanding relationship management, analytical, technical, organizational and skills.
Durham, NC · On-site
$19 - $21/hr
Documents and provides problem analysis and resolution on a wide variety of hardware, software ... Flexible Spending Account, Training Reimbursement, Education Assistance, Paid Time Off, and ...
Durham, NC · On-site
$19 - $21/hr
Documents and provides problem analysis and resolution on a wide variety of hardware, software ... Flexible Spending Account, Training Reimbursement, Education Assistance, Paid Time Off, and ...
Durham, NC · Hybrid
$19.75 - $27/hr
If so, you'll thrive in our newly created Deal Desk Analyst role, where you'll have the opportunity to contribute to the development of a new team dedicated to supporting the federal space, while ...
Durham, NC · Hybrid
$19.75 - $27/hr
If so, you'll thrive in our newly created Deal Desk Analyst role, where you'll have the opportunity to contribute to the development of a new team dedicated to supporting the federal space, while ...
Durham, NC · On-site
$19.75 - $27/hr
USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC ...
Durham, NC · On-site
$19.75 - $27/hr
USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC ...
$19.25 - $26/hr
... flexible spending accounts, paid holidays, three weeks paid time off, and more. Work in a Call ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...
$19.25 - $26/hr
... flexible spending accounts, paid holidays, three weeks paid time off, and more. Work in a Call ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...
Durham, NC · On-site
$19.25 - $26/hr
... flexible spending accounts, paid holidays, three weeks paid time off, and more. Work in a Call ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...
Durham, NC · On-site
$19.25 - $26/hr
... flexible spending accounts, paid holidays, three weeks paid time off, and more. Work in a Call ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...
Durham, NC · On-site
$17 - $22/hr
... flexible spending accounts, paid holidays, three weeks paid time off, and more. Work in a Call ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...
Durham, NC · On-site
$17 - $22/hr
... flexible spending accounts, paid holidays, three weeks paid time off, and more. Work in a Call ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...
Raleigh, NC · On-site
$26 - $28/hr
Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite ... Our overriding goal is to provide quality staffing solutions that help people, organizations, and ...
Quick apply
Raleigh, NC · On-site
$26 - $28/hr
Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite ... Our overriding goal is to provide quality staffing solutions that help people, organizations, and ...
Raleigh, NC · On-site
$26 - $28/hr
Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite ... Our overriding goal is to provide quality staffing solutions that help people, organizations, and ...
Raleigh, NC · On-site
$26 - $28/hr
Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite ... Our overriding goal is to provide quality staffing solutions that help people, organizations, and ...
$19 - $26/hr
Our client-centric model provides focus, commitment and a dedicated team to help our clients ... Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row ...
$19 - $26/hr
Our client-centric model provides focus, commitment and a dedicated team to help our clients ... Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row ...
Durham, NC · On-site
$19 - $21/hr
Documents and provides problem analysis and resolution on a wide variety of hardware, software ... Flexible Spending Account, Training Reimbursement, Education Assistance, Paid Time Off, and ...
Durham, NC · On-site
$19 - $21/hr
Documents and provides problem analysis and resolution on a wide variety of hardware, software ... Flexible Spending Account, Training Reimbursement, Education Assistance, Paid Time Off, and ...
Experience implementing and managing a help desk operation * Experience researching, analyzing and interpreting automated system problems. * Very good oral and written communication skills to ...
Experience implementing and managing a help desk operation * Experience researching, analyzing and interpreting automated system problems. * Very good oral and written communication skills to ...
Raleigh, NC · Remote
$45 - $50/hr
Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk ... Collaborate with clinical informatics, application analysts, and technical teams to ensure ...
Quick apply
Raleigh, NC · Remote
$45 - $50/hr
Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk ... Collaborate with clinical informatics, application analysts, and technical teams to ensure ...
Morrisville, NC · On-site
$19.25 - $26.25/hr
Service Desk L1 Location : Morrisville NC * Provide first-level technical support via phone, email ... Experience in Technical helpdesk or technical call center support is required. * Hands-on ...
Quick apply
Morrisville, NC · On-site
$19.25 - $26.25/hr
Service Desk L1 Location : Morrisville NC * Provide first-level technical support via phone, email ... Experience in Technical helpdesk or technical call center support is required. * Hands-on ...
Experience analyzing and projecting the needs of a team to ensure success. Experience implementing and managing a help desk operation. Additional Information Thanks and regards, Mandeep Singh 408-766 ...
Experience analyzing and projecting the needs of a team to ensure success. Experience implementing and managing a help desk operation. Additional Information Thanks and regards, Mandeep Singh 408-766 ...
Cary, NC · On-site
$18.50 - $25/hr
Excellent customer service orientation and verbal communication skills Advanced analytical thinking ... using helpdesk applications Active Directory administration. Exchange administration O365 ...
Cary, NC · On-site
$18.50 - $25/hr
Excellent customer service orientation and verbal communication skills Advanced analytical thinking ... using helpdesk applications Active Directory administration. Exchange administration O365 ...
$14.02 - $15.91
3% of jobs
$15.91 - $17.80
8% of jobs
$19.22 is the 25th percentile. Wages below this are outliers.
$17.80 - $19.69
18% of jobs
$19.69 - $21.58
18% of jobs
The median wage is $21.95 / hr.
$21.58 - $23.47
14% of jobs
$25.26 is the 75th percentile. Wages above this are outliers.
$23.47 - $25.36
15% of jobs
$25.36 - $27.26
9% of jobs
$27.26 - $29.15
6% of jobs
$29.15 - $31.04
3% of jobs
$31.04 - $32.93
3% of jobs
$32.93 - $34.82
2% of jobs
$14
$23
$34
| Aspect | Flexible Help Desk Analyst | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, ITIL, HDI | CompTIA A+, HDI, Microsoft Certified |
| Work Environment | Remote or on-site support, flexible hours | Primarily on-site or help desk center |
| Employer & Industry | IT service providers, corporate IT departments | IT support teams, tech companies, corporate environments |
| Common Search & Comparison | Yes | Yes |
The Flexible Help Desk Analyst and Help Desk Technician roles share many similarities, including required certifications like CompTIA A+ and work in IT support environments. However, the Flexible Help Desk Analyst often offers more adaptable hours and remote support options, whereas Help Desk Technicians typically work on-site in dedicated support centers. Both roles are essential in IT support, but the Flexible Help Desk Analyst provides greater flexibility to meet diverse organizational needs.
The most popular types of Help Desk Analyst jobs in Raleigh, NC are:
For Flexible Help Desk Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
The top searched job categories for Flexible Help Desk Analyst jobs in Raleigh, NC are:
Cities near Raleigh, NC with the most Flexible Help Desk Analyst job openings:
$20 - $27.25/hr
Full-time
This job post has expired 2 days ago. Applications are no longer accepted.
DUE TODAY UNTIL 5PM EST
We have an urgent requirements position with 2 years' experience as an EHR Helpdesk Analyst to provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. The analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care
MANDATORY - MUST HAVE:
Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
Proficient with ServiceNow or other enterprise ticketing systems.
In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).
Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).
Sourced by ZipRecruiter
Recruiting and staffing services
11 - 50 Employees
Newark, NJ, US
2018
