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Flex Customer Success Jobs (NOW HIRING)

Vironix AI

Customer Success Manager

Austin, TX · On-site

$100K - $140K/yr

... flex between a clinical audience (physicians, care coordinators) and an internal technical one ... customer success platforms, CRMs, and data/reporting tools - bonus points for experience in RPM ...

Simplex

Customer Success Manager

Austin, TX

$100K - $140K/yr

... flex between a clinical audience (physicians, care coordinators) and an internal technical one ... customer success platforms, CRMs, and data/reporting tools -- bonus points for experience in RPM ...

Haley Bridge

Head of Customer Success

Manhattan, NY · On-site

... flex if slightly outside of New York Career opportunity for a Product driven, ambitious and ... of Customer Success to join a dynamic team and support US based clients. In this role, you will ...

Simplex

Customer Success Manager

Austin, TX · On-site

$100K - $140K/yr

... flex between a clinical audience (physicians, care coordinators) and an internal technical one ... customer success platforms, CRMs, and data/reporting tools - bonus points for experience in RPM ...

EverDriven

Customer Success Manager

The Customer Success Manager is essential for driving growth and supporting customers and school ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

EverDriven

Customer Success Manager

Richmond, VA · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

EverDriven

Customer Success Manager

Arlington, VA · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

EverDriven

Customer Success Manager

Tampa, FL · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

EverDriven

Customer Success Manager

Jacksonville, FL · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

EverDriven

Customer Success Manager

Virginia Beach, VA · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

HiveWatch

Customer Success Director

El Segundo, CA · On-site

As Customer Success Director, you'll own the full post-sale experience across our entire customer ... You'll need to flex between both environments with confidence. If you're energized by building ...

HiveWatch

Customer Success Director

El Segundo, CA

$155K - $175K/yr

As Customer Success Director, you'll own the full post-sale experience across our entire customer ... You'll need to flex between both environments with confidence. If you're energized by building ...

Syndigo

Customer Success Team Lead

Customer Success Team Lead Remote - Germany Syndigo powers the continual flow of data and content ... perks such as Flex Fridays--helping you thrive both at work and beyond. Your individual ...

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How much do flex customer success jobs pay per year?

As of Jun 30, 2026, the average yearly pay for flex customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
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Flex Customer Success jobs near you
Infographic showing various Flex Customer Success job openings in the United States as of June 2026, with employment types broken down into 20% Full Time, 73% Part Time, 4% Temporary, 2% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Vironix AI

Austin, TX • On-site

$100K - $140K/yr

Full-time

Posted 7 days ago

Key responsibilities

  • Own the full post-sales customer relationship with physician groups, nephrology practices, and clinical partners.

  • Serve as the primary point of contact for doctors and practice administrators, building trust, driving adoption, and managing escalations.

  • Lead patient retention strategy and monitor key metrics, flagging risks and opportunities proactively.

Job description

Vironix Health is an Austin-based health technology company transforming chronic care through AI-powered remote patient monitoring (RPM) and chronic care management (CCM). We partner with physician groups and nephrology practices nationwide to deliver better outcomes through data-driven, tech-enabled care coordination. We move fast, think big, and believe the best is still ahead of us.
THE ROLE
We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the intersection of clinical operations and technology - you'll be the face of Vironix to our physician and practice partners, ensuring they see measurable value, stay retained, and grow with us.
This is not a hand-holding support role. We need someone who can build and run a scalable customer success function from the ground up, bring a head on their shoulders when it comes to data and tech, and move with startup urgency. If you thrive in ambiguity, take pride in ownership, and love turning customer relationships into long-term partnerships, keep reading.
WHAT YOU'LL OWN
• Own the full post-sales customer relationship with physician groups, nephrology practices, and clinical partners
• Serve as the primary point of contact for doctors and practice administrators - building trust, driving adoption, and managing escalations
• Lead patient retention strategy and monitor key metrics, flagging risks and opportunities proactively
• Drive contract renewals and expansions through a consultative, value-based approach
• Design and maintain performance reporting dashboards and QBR materials that clearly communicate program impact to clinical stakeholders
• Identify and implement tools and workflows that reduce customer friction and scale the CS function without scaling headcount proportionally
• Partner cross-functionally with clinical ops, product, and the technology team to translate customer feedback into product and process improvements
• Build and document repeatable playbooks for onboarding, engagement, escalation, and renewal
BONUS POINTS
• Background in healthcare, health IT, or working directly with physician practices
• Experience building a CS function from an early stage
• Familiarity with chronic care management (CCM) or remote patient monitoring (RPM) programs
• Comfort with Google Workspace, project management tools, and BI/reporting platforms
Requirements
• 3-7 years of customer success, account management, or client services experience - ideally in health tech, SaaS, or a data-driven B2B environment
• Genuine comfort with data: you can pull a report, build a dashboard, interpret trends, and translate numbers into a compelling story for a physician
• Strong communicator who can flex between a clinical audience (physicians, care coordinators) and an internal technical one (product, engineering)
• Experience owning renewals and retention metrics - you understand the levers and know how to pull them
• Startup DNA: you don't wait to be told what to do, you figure it out, build it, then make it repeatable
• Familiarity with customer success platforms, CRMs, and data/reporting tools - bonus points for experience in RPM, CCM, or value-based care
• Based in Austin, TX or willing to relocate; ability to meet in-person periodically is important to us
Benefits
• Meaningful work - we're directly improving outcomes for patients with chronic illness
• Startup culture with real ownership and room to grow into a leadership role
• Competitive base salary ($100K-$140K) with performance bonus tied to retention and expansion
• Collaborative, no-ego team that values speed, candor, and execution
• Austin-based with flexibility - this role is hybrid with occasional in-person collaboration

Apply