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Fixed Operations Manager Jobs in Indiana (NOW HIRING)

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Fixed Operations Manager information

See Indiana salary details

$29.5K

$60.4K

$112.8K

How much do fixed operations manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for fixed operations manager in Indiana is $60,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What position is GSM?

In the context of a Fixed Operations Manager role, GSM typically stands for General Service Manager, who oversees service department operations, manages staff, and ensures customer satisfaction. The position requires strong leadership, technical knowledge, and often certification in automotive or service management. GSM is a key leadership role within automotive dealerships or service centers.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is the hardest job at a car dealership?

The Fixed Operations Manager role can be one of the most challenging at a car dealership due to managing service and parts departments, overseeing technicians, and ensuring customer satisfaction while controlling costs. It requires strong leadership, technical knowledge, and the ability to handle high-pressure situations regularly.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often earn six-figure salaries, with additional bonuses and incentives based on dealership performance.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They are responsible for managing staff, ensuring customer satisfaction, and meeting financial targets through effective operations and process improvements. Strong leadership, knowledge of automotive service procedures, and familiarity with dealership management systems are essential skills for this role.
What are the most commonly searched types of Fixed Operations jobs in Indiana? The most popular types of Fixed Operations jobs in Indiana are:
What are popular job titles related to Fixed Operations Manager jobs in Indiana? For Fixed Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Fixed Operations Manager jobs in Indiana look for? The top searched job categories for Fixed Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Fixed Operations Manager jobs? Cities in Indiana with the most Fixed Operations Manager job openings:
Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Indiana as of June 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $60,383 per year, or $29 per hour.

Automotive General Sales Manager

Napleton Indiana

Indianapolis, IN • On-site

$120K - $250K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

The Ed Napleton Automotive Group is looking for our next General Sales Manager. This is an exciting opportunity in a growing, fast-paced industry. Located at one of Napleton's Indianapolis area dealerships, the General Sales Manager position is a leader of Napleton’s Dealership locations which partners with our General Manager to help lead New and Used Sales, Financial Services, and Fixed Operations. This role drives the performance of the store by attracting, developing, and retaining great talent and creating an exceptional buying and ownership experience for our customers.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Potential pay range of $120,000-$250,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.  
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Attracting, developing, and retaining the very best talent for the dealership
  • Engaging and motivating the team to achieve key goals, and performance expectations following Napleton’s processes.
  • Managing the negotiation and financing processes with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
  • Leading the Used Car Sales Department including inventory management, merchandising, pricing, and the reconditioning process
  • Creating an exceptional customer experience to drive customer loyalty
  • Partnering with General Manager to plan and manage new and used vehicle inventory
  • Analyzing the business to determine shortfalls and developing action plans to improve performance.
  • Driving the business through a high-level of involvement in the day-to-day operations

Job Requirements:

  • High School diploma or equivalent
  • Automotive retail Sales Manager experience
  • Ability to set and achieve targeted goals
  • Proven ability to attract, develop and retain great talent
  • Strong financial and business acumen and the ability to drive revenue and profitability
  • Demonstrated communication and interpersonal skills
  • Organization and follow-up skills
  • Experience and desire to work with technology
  • Valid in-state driver’s license and have and maintain an acceptable, safe driving record
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

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