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Fixed Operations Manager Jobs in Fort Wayne, IN (NOW HIRING)

You will be responsible for growing your knowledge and skills within the fixed operations side of our business to prepare for future management roles. Essential Duties and Responsibilities:

You will be responsible for growing your knowledge and skills within the fixed operations side of our business to prepare for future management roles. Essential Duties and Responsibilities:

You will be responsible for growing your knowledge and skills within the fixed operations side of our business to prepare for future management roles. Essential Duties and Responsibilities:

They will work daily with the Operations Manager to coordinate in field duties for their team ... Fixing broken tracer wire, track, and weld tracer wire to pipeline, etc. * Reading and identifying ...

... bug fixes, and application outages. * Assist with identifying potential enhancements received ... Knowledge of customer service and service ticket management methodologies. * Excellent written ...

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Showing results 1-20

Fixed Operations Manager information

See Fort Wayne, IN salary details

$30.6K

$62.7K

$117K

How much do fixed operations manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for fixed operations manager in Fort Wayne, IN is $62,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often have the highest compensation, including salary, bonuses, and profit sharing, due to their responsibility for the dealership's success.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

Is operations manager a high position?

An operations manager is generally considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and improving efficiency. The position often requires leadership skills, experience, and sometimes certifications, and it can lead to higher executive roles such as director or vice president.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They coordinate staff, manage budgets, ensure customer satisfaction, and optimize operational efficiency using tools like dealership management systems. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

Is ops manager higher than GM?

In the context of a Fixed Operations Manager, this role typically reports to a General Manager (GM) and focuses on overseeing service, parts, and collision repair departments. The GM holds a broader leadership position responsible for overall dealership or business operations, making the GM generally higher in hierarchy than the Fixed Operations Manager.
What are popular job titles related to Fixed Operations Manager jobs in Fort Wayne, IN? For Fixed Operations Manager jobs in Fort Wayne, IN, the most frequently searched job titles are:
What job categories do people searching Fixed Operations Manager jobs in Fort Wayne, IN look for? The top searched job categories for Fixed Operations Manager jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Fixed Operations Manager jobs? Cities near Fort Wayne, IN with the most Fixed Operations Manager job openings:
Infographic showing various Fixed Operations Manager job openings in Fort Wayne, IN as of July 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $62,660 per year, or $30.1 per hour.

Marketing Campaign Creation + AI immersion + Website Vendor Management

City Automall

Fort Wayne, IN • On-site

$60K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

We are seeking an experienced Marketing Manager to lead and execute all marketing initiatives for three rooftop automotive dealerships, overseeing strategy and performance across all digital and traditional marketing platforms. This role is responsible for developing innovative sales and service campaigns that attract today's automotive consumers, drive showroom traffic, and generate measurable business growth. The ideal candidate will leverage the latest marketing technologies, data analytics, AI-driven tools, and creative solutions to deliver impactful campaigns while providing comprehensive reporting and performance insights across current and emerging platforms. This is a full-time, onsite position Monday through Friday, requiring strong leadership, collaboration, and a proven track record of success in automotive or multi-location marketing environments.



Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off


Responsibilities

**Responsibilities:**


* Develop, manage, and optimize comprehensive marketing strategies for three rooftop automotive dealerships, ensuring alignment with organizational sales and service objectives.

* Create, execute, and monitor multi-channel advertising campaigns across digital, social media, search, email, video, radio, television, direct mail, and other emerging marketing platforms.

* Drive customer acquisition initiatives that increase vehicle sales, service appointments, and overall dealership traffic through targeted and data-driven marketing efforts.

* Oversee dealership websites, SEO, SEM, online reputation management, and digital lead generation strategies to maximize visibility and conversion performance.

* Manage relationships with advertising agencies, media partners, OEM marketing programs, technology vendors, and other external marketing resources.

* Utilize advanced analytics, AI-powered marketing tools, and reporting platforms to track campaign effectiveness, identify trends, and provide actionable insights to leadership.

* Develop compelling creative content, promotional messaging, and branding initiatives that maintain consistency across all dealership locations and customer touchpoints.

* Monitor and manage marketing budgets, ensuring efficient allocation of resources and maximizing return on investment (ROI).

* Analyze market conditions, competitor activities, consumer behavior, and industry trends to identify new opportunities and maintain a competitive advantage.

* Collaborate with dealership leadership, sales managers, fixed operations teams, and vendor partners to align marketing efforts with operational goals and inventory strategies.

* Lead the planning and execution of dealership events, seasonal promotions, service campaigns, and community engagement initiatives.

* Establish key performance indicators (KPIs) and provide detailed reporting on campaign performance, lead generation, customer acquisition costs, and overall marketing effectiveness.

* Implement and manage customer retention and loyalty marketing programs designed to increase repeat sales and service business.

* Stay current on emerging marketing technologies, AI applications, digital trends, and automotive industry best practices to continuously improve marketing performance and innovation.

* Ensure compliance with OEM brand standards, advertising regulations, and company policies across all marketing activities.



Requirements

**Requirements & Qualifications:**


* Bachelor's degree in Marketing, Business, Communications, Advertising, or a related field; Master's degree preferred.

* Minimum of 5-7 years of progressive marketing experience, with at least 3 years in a leadership role managing multi-location or multi-brand marketing operations.

* Automotive marketing experience strongly preferred, with a demonstrated understanding of dealership operations, sales processes, fixed operations, inventory management, and OEM marketing programs.

* Proven track record of developing and executing successful marketing campaigns that drive measurable increases in vehicle sales, service traffic, lead generation, and customer retention.

* Advanced knowledge of digital marketing platforms, including Google Ads, Meta (Facebook/Instagram), YouTube, SEO, SEM, display advertising, email marketing, CRM marketing, and reputation management.

* Experience utilizing AI-powered marketing tools, automation platforms, customer data platforms, and advanced analytics solutions to improve campaign performance and efficiency.

* Strong proficiency in Google Analytics, Looker Studio, CRM reporting systems, and other business intelligence tools used for marketing attribution and performance measurement.

* Exceptional analytical skills with the ability to interpret data, identify trends, develop insights, and present executive-level reports and recommendations.

* Demonstrated experience managing substantial marketing budgets and maximizing return on investment through strategic planning and resource allocation.

* Strong project management skills with the ability to manage multiple campaigns, deadlines, vendors, and dealership priorities simultaneously.

* Experience overseeing creative development including digital content, video production, graphic design, copywriting, and brand management.

* Excellent communication, leadership, and interpersonal skills with the ability to collaborate effectively across departments and influence organizational decision-making.

* High level of proficiency in Microsoft Office Suite, marketing automation platforms, CRM systems, and emerging marketing technologies.

* Self-motivated, highly organized, and results-driven with a commitment to continuous improvement and innovation.

* Ability to work onsite Monday through Friday and actively engage with dealership leadership, sales teams, and service departments to support business objectives.

* Strong understanding of consumer behavior, market trends, and evolving automotive retail technologies.

* Valid driver's license and ability to travel between dealership locations as needed.


**Preferred Qualifications:**


* Experience managing marketing for multiple dealership rooftops or large retail organizations.

* Certifications in Google Ads, Google Analytics, Meta Advertising, HubSpot, or other recognized marketing platforms.

* Experience with automotive CRM systems, inventory marketing platforms, and digital retailing technologies.

* Knowledge of AI content creation, predictive analytics, marketing automation, and customer journey optimization.

* Demonstrated success building in-house marketing processes and reducing reliance on outside agencies through strategic use of technology and automation.