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Financial Aid Office Assistant Jobs (NOW HIRING)

UAB

ASSISTANT DIRECTOR-FINANCIAL AID

Tampa, FL · On-site

$43K - $46K/yr

The Financial Aid Assistant Director reports to the Director of the Student Financial Aid Office and is responsible for administering federal, state, and institutional programs to fulfill federal and ...

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Financial Aid Office Assistant information

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How much do financial aid office assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for financial aid office assistant in the United States is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is a financial aid office assistant?

Financial Aid Office Assistants are administrative professionals who support the operations of a college or university's financial aid office. Their responsibilities often include answering student inquiries, processing paperwork, maintaining records, and assisting with the distribution of financial aid information. They help ensure students receive guidance about scholarships, grants, loans, and other funding options. These assistants play a vital role in helping students navigate the financial aid process efficiently.

What does a financial aid office assistant do?

As a Financial Aid Office Assistant, your daily tasks often include answering student inquiries, processing documentation, scheduling appointments, and maintaining accurate records. You'll regularly collaborate with financial aid advisors, admissions staff, and other administrative units to ensure timely processing of applications and resolution of student concerns. This role requires strong communication skills and attention to detail, as well as the ability to handle confidential information professionally in a fast-paced office environment.

What are the key skills and qualifications needed to thrive as a financial aid office assistant?

To thrive as a Financial Aid Office Assistant, you need strong organizational skills, attention to detail, and a basic understanding of financial aid processes, often supported by a high school diploma or some college coursework. Familiarity with student information systems (such as Banner or PeopleSoft), Microsoft Office Suite, and document management software is typically required. Excellent communication, customer service, and problem-solving abilities help you assist students and collaborate with colleagues effectively. These skills ensure accurate processing of financial aid documents, timely student support, and efficient office operations.

What is the difference between Financial Aid Office Assistant vs Financial Aid Counselor?

AspectFinancial Aid Office AssistantFinancial Aid Counselor
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationAssociate's or Bachelor's degree in education, counseling, or related field
Work EnvironmentAdministrative office within educational institutionsStudent advising sessions, workshops, and one-on-one counseling
Employer & Industry UsageColleges, universities, and vocational schoolsEducational institutions, financial aid offices, and student services
Common Search & Comparison IntentUnderstanding entry-level administrative roles in financial aidProviding detailed guidance and support to students on financial aid options

The main difference is that a Financial Aid Office Assistant handles administrative tasks related to financial aid processes, while a Financial Aid Counselor provides direct advising and support to students regarding their financial aid options. The assistant role is more clerical, whereas the counselor role involves more interaction and guidance with students.

How to become a financial aid office assistant?

To become a financial aid office assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Some positions may require familiarity with office software and basic financial aid procedures, and relevant experience or coursework in finance or administration can be beneficial.
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Financial Aid Office Assistant jobs near you
Infographic showing various Financial Aid Office Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $48,576 per year, or $23.4 per hour.

Financial Aid Office Assistant (FWS)

Morehead State University

Morehead, KY • On-site

Full-time

Re-posted 5 days ago

Morehead State University rating

7.3

Company rating: 7.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

364th of 622 rated colleges and universities

Job description

Posting Details
Position Type Federal Work-Study Job Title Financial Aid Office Assistant (FWS) Posting Number STPO239 Grade/Level Level 1 - Entry Student Assistant Hourly Rate for Job Posting 9.50 Anticipated Employment Start Date for Position 03/02/2026 Posting Category Student - Federal
Position details
Job Summary
The Financial Aid Office Assistant is dedicated to the concept of providing outstanding service to faculty, staff, current and prospective students and their parents. This position is the initial contact for prospective students on the phone and in person. The Financial Aid Office Assistant manages and answers all Financial Aid phone calls and coordinates all mail activity and forms for the Financial Aid Office. This position requires the ability to anticipate tasks that need to be completed and to work independently with initiative to accomplish these tasks while simultaneously completing daily work. In addition, the Financial Aid Office Assistant must have a high-level knowledge of all areas of the University in order to answer inquiries about financial aid, accounting, admissions, academic programs, services, etc. to provide accurate guidance and/or assistance.
Essential Duties and Responsibilities
Greets, welcomes and directs faculty, students, parents, staff and the general public as needed.
Answers telephone, providing assistance and answering inquiries regarding financial aid and/or taking accurate phone messages and responding to inquiries regarding financial aid information and overall university information and guidance for current students, prospective students and families.
Reads and interprets financial aid award screens.
Provides information and direction regarding financial aid forms, processing, and overall status.
Other Duties and Responsibilities
Responsible for picking up and distributing the daily mail for Financial Aid and Enrollment Services.
Performs specialized job duties during orientation, registration and other financial aid functions (SOAR).

Schedules appointments with Financial Aid Counselors if necessary.
Prepares and mails letters and financial aid forms to students, parents and staff.
Minimum Requirements
The Office Assistant must have knowledge of the university in order to answer inquiries about financial aid, admissions, services, etc. Must possess excellent written and verbal communications skills. Professional and positive attitude. Good listener and customer service skills.
Additional Desirable Qualifications Physical Requirements Working Conditions
Routine office environment with frequent interruptions and noise due to visitors, students, faculty, staff and callers. Some Saturday work required for special events.
Special Information/Instructions to Applicants

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