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Field Support Engineer Jobs in Florida (NOW HIRING)

TRC Talent Solutions

Technical Support Engineer

Ocala, FL · On-site

$40K - $45K/yr

TRC Talent Solutions is Hiring a Hardware Support Technician Looking to launch or grow your career ... Bachelor's degree in computer technology, Information Technology, Electronics, or a related field

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Field Support Representative (Mid-West)

Winter Garden, FL · On-site +1

$17.75 - $23/hr

The Product Support Manager is responsible for providing advanced technical support, diagnostics ... Systems, Engineering, or a related field preferred. * Minimum of 5 years of experience in the ...

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Field Support Engineer information

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How much do field support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for field support engineer in Florida is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $27.31 per hour, depending on experience, location, and employer.

What is a field support engineer?

Field Support Engineers are technical professionals who provide on-site and remote support for hardware, software, or technical systems. They troubleshoot issues, perform installations, conduct maintenance, and ensure that equipment operates efficiently. Field Support Engineers often interact directly with customers to resolve technical problems, train users, and implement solutions. Their role is essential in industries where timely technical support and system uptime are critical. Strong communication skills, technical expertise, and the ability to travel to client sites are key requirements for this job.

What is the difference between Field Support Engineer vs Network Support Technician?

AspectField Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, officesData centers, server rooms, client sites
Industry UsageIT, telecommunications, manufacturingIT, telecommunications, service providers
Job FocusHardware, software troubleshooting, system setupNetwork configuration, troubleshooting, maintenance

Both roles require similar certifications and often work in similar environments within the IT industry. However, a Field Support Engineer typically handles a broader range of hardware and software issues on-site, while a Network Support Technician specializes in network systems and connectivity. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a field support engineer, and why are they important?

To thrive as a Field Support Engineer, you need a solid background in electronics, IT, or engineering, often supported by a relevant bachelor's degree or technical certification. Familiarity with diagnostic tools, network systems, and remote troubleshooting platforms is typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional candidates apart. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable system performance in diverse field environments.

What are some common challenges faced by field support engineers, and how can they prepare for them?

Field Support Engineers often encounter challenges such as troubleshooting complex technical issues on-site, adapting to diverse customer environments, and managing time effectively when handling multiple service requests. Being well-prepared with up-to-date technical knowledge, strong problem-solving skills, and excellent communication abilities can help overcome these challenges. Additionally, maintaining flexibility and a customer-focused attitude ensures successful resolutions and positive client relationships.

What does a field support engineer do?

A field support engineer works directly with customers to answer technical questions about the products or services that a company offers and solve any related issues. As a field support engineer, you most often work in technical or electronics fields or the software industry. For that reason, your specific job duties vary but typically include researching technical issues for a customer, filing reports on technical incidents, and following up on customer questions. The qualifications for this career include a bachelor's degree in electronics, IT, or software. Because you interact with customers both on the phone and in-person, you also need strong communication skills and hands-on experience working with the products in your industry.

More about Field Support Engineer jobs
What are popular job titles related to Field Support Engineer jobs in Florida? For Field Support Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Field Support Engineer jobs in Florida look for? The top searched job categories for Field Support Engineer jobs in Florida are:
What are popular job titles related to Field Support Engineer jobs in FL? For Field Support Engineer jobs in FL, the most frequently searched job titles are:
Field Support Engineer jobs near you
Infographic showing various Field Support Engineer job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,269 per year, or $21.8 per hour.

Technical Support Engineer

TRC Talent Solutions

Ocala, FL • On-site

$40K - $45K/yr

Full-time

Posted 10 days ago

Job description

TRC Talent Solutions is Hiring a Hardware Support Technician

Looking to launch or grow your career in technology? TRC Talent Solutions is hiring a Hardware Support Technician to join an innovative technology team in Ocala, FL. This is a hands-on technical role where you'll troubleshoot hardware and software issues, configure computer systems, support customers, and assist with installations both in-house and onsite.

Job Details

  • Location: Ocala, FL | Fully On-Site

  • Salary: Starting at $40,000- $45,000/year (DOE)

  • Schedule: MondayFriday | 8:00 AM5:00 PM EST

What You Will Be Doing

  • Install, configure, and troubleshoot PC hardware, Windows operating systems, and proprietary software

  • Provide Tier II technical support to customers via phone, remote assistance, and onsite visits

  • Diagnose and repair hardware, software, networking, wiring, and electronic equipment issues

  • Install and configure Microsoft SQL Express, IIS, Windows environments, and proprietary applications

  • Perform onsite installation, maintenance, and upgrades of customer equipment and systems

  • Train customers on system operation, maintenance procedures, and software functionality

  • Assist with QA testing, system validation, and technical documentation

  • Collaborate with Sales, Engineering, and Operations teams to implement customer solutions

  • Maintain accurate inventory records, service documentation, and repair logs

What We're Looking For

  • 13 years of experience in computer repair, hardware support, electronics, or technical support

  • Strong knowledge of PC hardware troubleshooting and Windows operating systems

  • Experience installing or supporting hardware, networking equipment, or technical systems

  • Comfortable lifting up to 20 pounds and working in workshop or test bench environments

  • Ability to travel approximately 10% nationwide for customer installations and support

Preferred Qualifications

  • Bachelor's degree in computer technology, Information Technology, Electronics, or a related field

  • CompTIA A+, vocational technical training, military technical experience, or

  • equivalent hands-on background

  • Experience with Microsoft SQL Express, IIS, networking fundamentals, or QA testing

Why You'll Love This Opportunity

  • Competitive benefits package including health and dental coverage

  • 4% 401(k) match after 90 days

  • Gain experience across hardware repair, networking, SQL, QA testing, and field support

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.