... federal government program ... Organize, direct, and coordinate all program support activities, including staffing, operations ...
... federal government program ... Organize, direct, and coordinate all program support activities, including staffing, operations ...
... federal government program ... Organize, direct, and coordinate all program support activities, including staffing, operations ...
... federal government program ... Organize, direct, and coordinate all program support activities, including staffing, operations ...
Federal Programs Administrative Assistant
Eastman, GA · On-site
$14.50 - $19.50/hr
Federal/Safety Program Director or Superintendent MINIMUM QUALIFICATIONS High School Diploma/GED or higher education Experience preferred but not required GOAL Provides a variety of clerical services ...
Federal Programs Administrative Assistant
Eastman, GA · On-site
$14.50 - $19.50/hr
Federal/Safety Program Director or Superintendent MINIMUM QUALIFICATIONS High School Diploma/GED or higher education Experience preferred but not required GOAL Provides a variety of clerical services ...
Program Director
Nashville, TN · On-site
Develops and maintains effective, positive working relationships with all state and federal ... The Program Director must have at least 5 years of supervisory experience, including working ...
Program Director
Nashville, TN · On-site
Develops and maintains effective, positive working relationships with all state and federal ... The Program Director must have at least 5 years of supervisory experience, including working ...
Program Director
Glen Burnie, MD · On-site
$57K/yr
The Program Director is responsible for the overall administration of the Northern Maryland County ... federal employment laws. For further information, please review the Know Your Rights notice from ...
Program Director
Glen Burnie, MD · On-site
$57K/yr
The Program Director is responsible for the overall administration of the Northern Maryland County ... federal employment laws. For further information, please review the Know Your Rights notice from ...
Program Director
Atlanta, GA · On-site
Program Director is responsible for the overall administration of the Fulton County Program. This ... federal employment laws. For further information, please review the Know Your Rights notice from ...
Program Director
Atlanta, GA · On-site
Program Director is responsible for the overall administration of the Fulton County Program. This ... federal employment laws. For further information, please review the Know Your Rights notice from ...
Federal Civil Missions and Program Director
Mclean, VA · On-site
$185K - $345K/yr
Share Federal Civil Missions and Program Director The Opportunity: Serve as a senior leader responsible for driving mission delivery, strategic growth, and client engagement, including diplomatic ...
Federal Civil Missions and Program Director
Mclean, VA · On-site
$185K - $345K/yr
Share Federal Civil Missions and Program Director The Opportunity: Serve as a senior leader responsible for driving mission delivery, strategic growth, and client engagement, including diplomatic ...
Program Director
New York, NY · On-site
$88K - $92K/yr
Program Director Program: Compass House Women's Shelter (Employment) Salary Range: $88,000-$92,000 ... Ensures timely submission of supporting documents to respond to federal, state and city audits as ...
Program Director
New York, NY · On-site
$88K - $92K/yr
Program Director Program: Compass House Women's Shelter (Employment) Salary Range: $88,000-$92,000 ... Ensures timely submission of supporting documents to respond to federal, state and city audits as ...
Program Director
Haddon Heights, NJ · On-site
Program Director is responsible for the overall administration of the Camden County Program. This ... federal employment laws. For further information, please review the Know Your Rights notice from ...
Program Director
Haddon Heights, NJ · On-site
Program Director is responsible for the overall administration of the Camden County Program. This ... federal employment laws. For further information, please review the Know Your Rights notice from ...
Program Director
Pittsburgh, PA · On-site
The Program Director is responsible for the overall administration of the Allegheny Program ... federal employment laws. For further information, please review the Know Your Rights notice from ...
Program Director
Pittsburgh, PA · On-site
The Program Director is responsible for the overall administration of the Allegheny Program ... federal employment laws. For further information, please review the Know Your Rights notice from ...
Program Director
$91K/yr
Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary: $91,529 A ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
$91K/yr
Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary: $91,529 A ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
$102K/yr
Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary: $102,000 A ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
$102K/yr
Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary: $102,000 A ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
Indianapolis, IN · On-site
$60K/yr
The Program Director is responsible for guiding all aspects of program operations, including ... federal employment laws. For further information, please review the Know Your Rights notice from ...
Program Director
Indianapolis, IN · On-site
$60K/yr
The Program Director is responsible for guiding all aspects of program operations, including ... federal employment laws. For further information, please review the Know Your Rights notice from ...
Program Director
$95K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
$95K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
$102K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
$102K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
$91K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
$91K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
Brooklyn, NY · On-site
$102K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
Brooklyn, NY · On-site
$102K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
$95K/yr
Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary: $95,481 A ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
$95K/yr
Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary: $95,481 A ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
Brooklyn, NY · On-site
$92K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
Brooklyn, NY · On-site
$92K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
Queens, NY · On-site
$95K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Program Director
Queens, NY · On-site
$95K/yr
Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...
Federal Program Director information
See salary details
$29.5K - $39.3K
5% of jobs
$39.3K - $49K
13% of jobs
$52.7K is the 25th percentile. Wages below this are outliers.
$49K - $58.8K
19% of jobs
The median wage is $67.5K / yr.
$58.8K - $68.6K
15% of jobs
$68.6K - $78.4K
11% of jobs
$87.6K is the 75th percentile. Wages above this are outliers.
$78.4K - $88.1K
14% of jobs
$88.1K - $97.9K
9% of jobs
$97.9K - $107.7K
5% of jobs
$107.7K - $117.5K
2% of jobs
$117.5K - $127.2K
2% of jobs
$127.2K - $137K
5% of jobs
$29.5K
$78.2K
$137K
How much do federal program director jobs pay per year?
What are some common challenges faced by Federal Program Directors, and how can they effectively address them?
What is the difference between Federal Program Director vs Federal Grant Coordinator?
| Aspect | Federal Program Director | Federal Grant Coordinator |
|---|---|---|
| Required Credentials | Bachelor's degree; often advanced degrees in public administration or related fields | Bachelor's degree; experience in grant management preferred |
| Work Environment | Oversees multiple programs, strategic planning, high-level decision making | Manages specific grants, handles application processes, compliance, and reporting |
| Employer & Industry Usage | Government agencies, nonprofits, large organizations | Federal agencies, nonprofits, research institutions |
| Common Search & Comparison Intent | Understanding leadership roles in federal programs | Learning about grant management and coordination |
The Federal Program Director typically holds a higher-level leadership role overseeing multiple programs, requiring advanced credentials and strategic responsibilities. In contrast, the Federal Grant Coordinator focuses on managing individual grants, ensuring compliance, and supporting grant processes. Both roles are essential in federal and nonprofit sectors but differ in scope and seniority.
What are the key skills and qualifications needed to thrive as a Federal Program Director, and why are they important?
What are Federal Program Directors?

Full-time
Re-posted 18 days ago
Job description
Location: Washington DC metro area
Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Federal Contact Center Program Manager  to oversee the full execution of a government contact center program, ensuring all project requirements are met and operations run effectively across a workforce of approximately 200 staff. This role directs planning, staffing, financial coordination, performance monitoring, and communication with government officials. The Program Manager ensures the program meets contractual obligations, maintains highquality service delivery, and drives continuous improvement in processes, technology, and customer experience.
Key Responsibilities:
Program Leadership & Oversight
- Manage and implement all project requirements for a Contact Center supporting a federal government program.
- Organize, direct, and coordinate all program support activities, including staffing, operations, and resource planning.
- Monitor and analyze performance data, reporting results and trends to government leadership.
- Lead program communications and ensure stakeholders receive clear, timely, and comprehensive updates.
Stakeholder & Government Coordination
- Serve as the primary point of contact for government program officials regarding project status, issues, and escalations.
- Keep the Federal Program Director and CORs informed of emerging issues, risks, and operational concerns.
- Ensure all communications with government stakeholders are accurate, consistent, and aligned with expectations.
Operational & Financial Management
- Coordinate financial and staffing resources to support program goals and maintain operational readiness.
- Oversee subcontractor activities to ensure compliance, performance, and alignment with program standards.
- Prepare operational, management, and financial reports as required.
Training & Process Governance
- Coordinate training activities to ensure staff remain current on agency programs and customer service requirements.
- Create, revise, and maintain program SOPs and operational documentation.
- Manage IT change control requests and ensure updates are communicated and implemented effectively.
Innovation & Continuous Improvement
- Research emerging contact center technologies and recommend opportunities to enhance program processes and service delivery.
- Track, report, and communicate the status of ongoing program projects and initiatives.
- Support continuous improvement efforts to strengthen customer experience and operational efficiency.
Qualifications:
- Experience managing a contact center operation of approximately 200 staff or larger.
- Proven leadership experience in program or project management within a government contract or regulated environment.
- Strong understanding of contact center operations, performance metrics, and customer service best practices.
- Experience managing budgets, staffing plans, and subcontractor performance.
- Excellent communication, stakeholdermanagement, and problemsolving skills.
- Ability to oversee SOP development, training coordination, and change control processes.
- PMP certification is a strong plus.
- Bachelor's degree in Business Administration, Project Management, Public Administration, or a related field.
Must be able to pass a federal background check that inlcudes a credit check.Â