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Federal Program Director Jobs (NOW HIRING)

The Program Director is responsible for the overall administration of the Northern Maryland County ... federal employment laws. For further information, please review the Know Your Rights notice from ...

Program Director is responsible for the overall administration of the Fulton County Program. This ... federal employment laws. For further information, please review the Know Your Rights notice from ...

Program Director

New York, NY · On-site

$88K - $92K/yr

Program Director Program: Compass House Women's Shelter (Employment) Salary Range: $88,000-$92,000 ... Ensures timely submission of supporting documents to respond to federal, state and city audits as ...

Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary: $91,529 A ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...

Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary: $102,000 A ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...

Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...

Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...

Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...

Program Director

Brooklyn, NY · On-site

$102K/yr

Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...

Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary: $95,481 A ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...

Program Director

Brooklyn, NY · On-site

$92K/yr

Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...

Program Director

Queens, NY · On-site

$95K/yr

Overview Program Director Non-Profit Leaders Can Work Anywhere....The BEST Work with Us! Salary ... Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment ...

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Federal Program Director information

See salary details

$29.5K

$78.2K

$137K

How much do federal program director jobs pay per year?

As of Jul 21, 2026, the average yearly pay for federal program director in the United States is $78,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Federal Program Directors, and how can they effectively address them?

Federal Program Directors often navigate complex regulatory environments, manage large, cross-functional teams, and ensure compliance with strict federal guidelines. One common challenge is balancing the diverse needs of stakeholders while delivering programs on time and within budget. To address these challenges, successful directors foster open communication, implement robust project management processes, and stay current with federal policies. Building strong relationships with other agencies and cultivating a proactive, collaborative team culture are also key strategies for overcoming obstacles in this role.

What is the difference between Federal Program Director vs Federal Grant Coordinator?

AspectFederal Program DirectorFederal Grant Coordinator
Required CredentialsBachelor's degree; often advanced degrees in public administration or related fieldsBachelor's degree; experience in grant management preferred
Work EnvironmentOversees multiple programs, strategic planning, high-level decision makingManages specific grants, handles application processes, compliance, and reporting
Employer & Industry UsageGovernment agencies, nonprofits, large organizationsFederal agencies, nonprofits, research institutions
Common Search & Comparison IntentUnderstanding leadership roles in federal programsLearning about grant management and coordination

The Federal Program Director typically holds a higher-level leadership role overseeing multiple programs, requiring advanced credentials and strategic responsibilities. In contrast, the Federal Grant Coordinator focuses on managing individual grants, ensuring compliance, and supporting grant processes. Both roles are essential in federal and nonprofit sectors but differ in scope and seniority.

What are the key skills and qualifications needed to thrive as a Federal Program Director, and why are they important?

To thrive as a Federal Program Director, you need a deep understanding of program management, federal regulations, budgeting, and strategic planning, often supported by advanced degrees in public administration or related fields. Familiarity with federal grant management systems, project management software, and compliance tools is typically required. Strong leadership, communication, and stakeholder engagement skills distinguish top performers in this role. These competencies ensure effective program execution, regulatory compliance, and the achievement of agency missions within complex government environments.

What are Federal Program Directors?

Federal Program Directors are high-level managers responsible for overseeing the planning, implementation, and evaluation of specific federal government programs. They ensure that these programs meet established goals, comply with relevant laws and regulations, and efficiently use allocated resources. Federal Program Directors often supervise teams, manage budgets, coordinate with stakeholders, and report on program outcomes to senior government officials. Their work is critical to the success and accountability of federal initiatives.
More about Federal Program Director jobs
What cities are hiring for Federal Program Director jobs? Cities with the most Federal Program Director job openings:
What are the most commonly searched types of Federal Program jobs? The most popular types of Federal Program jobs are:
What states have the most Federal Program Director jobs? States with the most job openings for Federal Program Director jobs include:
Infographic showing various Federal Program Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $78,196 per year, or $37.6 per hour.

Federal Contact Center Program Manager

SYS Integration

Washington, DC

Full-time

Re-posted 18 days ago


Job description

Location: Washington DC metro area

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Federal Contact Center Program Manager  to oversee the full execution of a government contact center program, ensuring all project requirements are met and operations run effectively across a workforce of approximately 200 staff. This role directs planning, staffing, financial coordination, performance monitoring, and communication with government officials. The Program Manager ensures the program meets contractual obligations, maintains highquality service delivery, and drives continuous improvement in processes, technology, and customer experience.

Key Responsibilities:

Program Leadership & Oversight

  • Manage and implement all project requirements for a Contact Center supporting a federal government program.
  • Organize, direct, and coordinate all program support activities, including staffing, operations, and resource planning.
  • Monitor and analyze performance data, reporting results and trends to government leadership.
  • Lead program communications and ensure stakeholders receive clear, timely, and comprehensive updates.

Stakeholder & Government Coordination

  • Serve as the primary point of contact for government program officials regarding project status, issues, and escalations.
  • Keep the Federal Program Director and CORs informed of emerging issues, risks, and operational concerns.
  • Ensure all communications with government stakeholders are accurate, consistent, and aligned with expectations.

Operational & Financial Management

  • Coordinate financial and staffing resources to support program goals and maintain operational readiness.
  • Oversee subcontractor activities to ensure compliance, performance, and alignment with program standards.
  • Prepare operational, management, and financial reports as required.

Training & Process Governance

  • Coordinate training activities to ensure staff remain current on agency programs and customer service requirements.
  • Create, revise, and maintain program SOPs and operational documentation.
  • Manage IT change control requests and ensure updates are communicated and implemented effectively.

Innovation & Continuous Improvement

  • Research emerging contact center technologies and recommend opportunities to enhance program processes and service delivery.
  • Track, report, and communicate the status of ongoing program projects and initiatives.
  • Support continuous improvement efforts to strengthen customer experience and operational efficiency.

Qualifications:

  • Experience managing a contact center operation of approximately 200 staff or larger.
  • Proven leadership experience in program or project management within a government contract or regulated environment.
  • Strong understanding of contact center operations, performance metrics, and customer service best practices.
  • Experience managing budgets, staffing plans, and subcontractor performance.
  • Excellent communication, stakeholdermanagement, and problemsolving skills.
  • Ability to oversee SOP development, training coordination, and change control processes.
  • PMP certification is a strong plus.
  • Bachelor's degree in Business Administration, Project Management, Public Administration, or a related field.

Must be able to pass a federal background check that inlcudes a credit check.Â