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Fbi Desk Jobs (NOW HIRING)

Quantam

Help Desk Technician (3rd Shift)

Frankfort, KY · On-site

$17.25 - $23.50/hr

Due to FBI policies and guidelines applicable to this role, individuals working on the Help Desk must be U.S. citizens. Position Overview * The Information Technology Branch is seeking individuals to ...

Saint Francis Ministries

Help Desk Tier I

Salina, KS · On-site

$19 - $25.75/hr

The Tier I Help Desk Technician is a key member of the Service/Support Team. This level should ... FBI Fingerprint check * Lifting requirement of 50 lbs. * Must have a valid driver's license ...

InstantServe LLC

Help Desk Analyst

Hartford, CT · On-site

$20.75 - $28.25/hr

POSITION ROLE AND DELIVERABLES We currently need a Help Desk Technician to provide level one ... Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background ...

InstantServe LLC

Help Desk Analyst

Middletown, CT · On-site

$20.75 - $28.50/hr

POSITION ROLE AND DELIVERABLES We currently need a Help Desk Technician to provide level one ... Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background ...

IGNITE

SENIOR HELP DESK TECHNICIAN

Colorado Springs, CO · On-site

$80K - $120K/yr

Job Title SENIOR HELP DESK TECHNICIAN Location Colorado Springs, CO US (Primary) Category ... and FBI. Ignite exists to outpace the threat and deliver results that matter in the moments that ...

The Warehouse Hotel

Fitness Desk Rep (PT)

Manheim, PA · On-site

$11.50/hr

The part-time Fitness Desk Representative is responsible for offering outstanding customer service ... FBI Fingerprint-based criminal history clearance. If you do not already have these, please follow ...

nLeague Services Inc

Help Desk Analyst

Hartford, CT · On-site

$20.75 - $28.25/hr

Help Desk Analyst Client: CT DCF Location: 505 Hudson Street Hartford, Connecticut 06106-0000 Shift ... Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background ...

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How much do fbi desk jobs pay per year?

As of Jul 15, 2026, the average yearly pay for fbi desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is an FBI Desk job?

An FBI Desk job typically refers to a position within the Federal Bureau of Investigation that involves administrative, analytical, or support tasks. These roles may include intelligence analysis, case management, clerical support, or assisting field agents with research and documentation. Desk jobs are crucial to the FBI's investigative and operational efforts, ensuring that data, reports, and logistics are effectively managed. While they may not involve fieldwork, they play a significant role in maintaining the efficiency and accuracy of FBI operations.

What are some of the typical responsibilities for someone working at the FBI desk?

Individuals in FBI desk roles are often responsible for supporting field agents by managing case files, processing intelligence reports, and coordinating communication among different teams. The daily work can involve handling sensitive information, analyzing data for ongoing investigations, and ensuring secure documentation workflows. Desk personnel may also assist with scheduling, liaising between departments, and maintaining investigative records. This role is vital for ensuring operational efficiency and accuracy, providing the backbone for successful FBI investigations.

What are the key skills and qualifications needed to thrive in the Fbi Desk position, and why are they important?

To thrive as an FBI Desk employee (such as a Desk Officer or Desk Analyst), you need strong analytical skills, attention to detail, and a background in criminal justice or a related field. Familiarity with federal databases, case management systems, and secure communication platforms is highly beneficial, and relevant security clearances are typically required. Excellent organizational skills, discretion, and effective communication are essential soft skills for managing sensitive information and supporting investigative teams. These skills ensure accurate information handling, seamless coordination, and support the overall effectiveness of FBI operations.

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Fbi Desk jobs near you
Help Desk Technician (3rd Shift)

Help Desk Technician (3rd Shift)

Quantam

Frankfort, KY • On-site

$17.25 - $23.50/hr

Full-time

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview:
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Third Shift Help Desk Technician.
Work Location
  • 1266 Louisville Road, Frankfort, KY
  • Candidates located in Kentucky are preferred.
  • This position is fully onsite. Telecommuting is not an option.

Due to FBI policies and guidelines applicable to this role, individuals working on the Help Desk must be U.S. citizens.
Position Overview
  • The Information Technology Branch is seeking individuals to work on the Help Desk (Tier 1) as a Help Desk Technician. The Help Desk is a 24/7/365 support center for network and system operations and provides Information Technology phone and remote support for law enforcement agencies throughout the Commonwealth.
  • This is a contractor position supporting the Help Desk Team.
  • Interviews will be conducted via Microsoft Teams or in person at 1266 Louisville Road, Frankfort, KY.

Shift Schedule
One contractor needed for third shift.
  • Sunday-Wednesday, 12:30 a.m.-11:00 a.m.

Additional shift information:
  • Occasional temporary changes in shifts are possible to provide adequate coverage. Temporary changes will be coordinated with the contract employee first.
  • When other shifts open, seniority is used to fill those shifts.
  • The first month on the job will be day shift, Monday-Friday, 8:00 a.m.-4:30 p.m., to allow for training before moving to the permanent shift schedule.

Key Responsibilities
  • Serve as the first point of contact for incoming Help Desk calls and create tickets.
  • Troubleshoot problems with desktops, notebooks, Mobile Data Terminals, in-car video recorders, printers, network connectivity, other law enforcement technology, and related equipment.
  • Use remote tools to help resolve hardware and software issues.
  • Collect data for support personnel and create tickets for Tier 2 and higher-level support.
  • Perform standard Help Desk and operational functions, including entering, executing, and monitoring production systems.
  • Assist with and maintain the Criminal Justice Information System (CJIS) Kentucky network.
  • Perform other tasks and duties as assigned or needed by the agency.

Preferred Knowledge, Skills, and Abilities
  • Moderate computer and software skills.
  • Troubleshooting skills.
  • Ability to work in a team atmosphere.
  • Ability to handle stressful situations.
  • Working knowledge of Windows operating systems.
  • Working knowledge of Microsoft Office applications.
  • Ability to receive training and retain new knowledge.
  • Ability to remain professional and courteous.

Requirements
  • Must submit to a fingerprint-supported background check through the automated system using IdentGO. The cost is $20 per background check, paid by either the vendor or contractor.
    https://uenroll.identogo.com/
  • Must become CJIS (Criminal Justice Information Systems) certified. Training and testing will be provided.
  • Must be able to work onsite at 1266 Louisville Road, Frankfort, KY.

Skills:
desktop support,android,laptop,analysis,help desk,research,ios,windows 7,hardware,management,director,windows,ms office,technician,diagnostic

Apply