A family support specialist is a social worker who provides a range of advocacy, case management assistance, and outreach services to families and children. In this career, you work with families to determine what types of state and federal benefits they qualify for, assist with paperwork and applications for improvement programs, such as employment, reskilling, and educational programs, and maintain clear case files on all of your clients. Your duties and responsibilities also include acting as a liaison between families and program coordinators and community organizations, providing referrals to other services, such as counseling, and educating your clients about available opportunities.