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Child Support Specialist Jobs (NOW HIRING)

Kenosha County, WI

Child Support Specialist

Kenosha, WI · On-site

$23.90 - $27.15/hr

CHILD SUPPORT SPECIALIST Kenosha County is seeking a compassionate and motivated Child Support Specialist to join our Child Support Services team, which offers a unique opportunity for those who ...

YOUNGWILLIAMS INC

Child Support Specialist

Ridgeland, MS · On-site

$36K - $49K/yr

Summary of Position The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to ...

YOUNGWILLIAMS INC

Child Support Specialist

Chattanooga, TN · On-site

$38K - $52K/yr

Summary of Position The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to ...

YOUNGWILLIAMS INC

Child Support Specialist

Jacksonville, NC · On-site

$33K - $45K/yr

Summary of Position The Child Support Specialist position includes providing full services to customers in all stages of the child support process. The Specialist interviews customers by telephone ...

Butte County

Child Support Specialist I

Oroville, CA · On-site

$43K - $64K/yr

Child Support Specialist II: This is the journey level classification in the Child Support Specialist series; reports to Child Support Specialist Supervisor. Positions at this level are distinguished ...

County of Humboldt

Child Support Specialist I

Eureka, CA · On-site

$19.10 - $24.51/hr

Working under close supervision, Child Support Specialist I is the entry/trainee level in the Child Support Specialist series. Employees in this class receive in-service training, and are given ...

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Child Support Specialist information

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$31K

$50.3K

$69K

How much do child support specialist jobs pay per year?

As of Sep 3, 2026, the average yearly pay for child support specialist in the United States is $50,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What does a child support specialist do?

A Child Support Specialist is responsible for assisting parents and guardians with establishing, enforcing, and modifying child support orders. They work with both custodial and non-custodial parents to ensure that children receive necessary financial support. Their duties often include case management, investigating financial information, coordinating with courts, and explaining child support laws and processes to clients. They also help track payments, initiate legal actions when necessary, and provide resources or referrals to support families. This role is critical in promoting the well-being of children by ensuring their financial needs are met.

What does a child support specialist do?

A child support specialist works in the legal industry, ensuring people who must pay child support make consistent payments. Your job duties include the assessment and review of the financial situations of the clients, making sure children are being provided for as stipulated in a legal settlement. You analyze financial statements, interview clients, make regular check-ups, and write reports to your superiors, noting any issues with clients. You work closely with attorneys who work in the child support field, and may also perform some functions similar to that of a paralegal.

What are the key skills and qualifications needed to thrive as a child support specialist, and why are they important?

To thrive as a Child Support Specialist, you need a solid understanding of family law, case management, and investigative techniques, typically supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, state and federal databases, and legal documentation systems is essential. Strong interpersonal skills, attention to detail, and effective communication are important soft skills for working with families and navigating sensitive situations. These skills ensure fair and accurate case handling, efficient enforcement of child support, and positive outcomes for children and families.

What are some common challenges child support specialists face when working with clients, and how can they effectively address them?

Child Support Specialists often encounter challenges such as navigating emotionally charged situations, working with uncooperative parties, and managing complex cases with multiple stakeholders. To address these challenges, specialists rely on strong communication and conflict resolution skills, a thorough understanding of relevant laws and procedures, and collaboration with other agencies or departments. Staying organized and empathetic helps build trust with clients, ensuring positive outcomes for families and children.

What is the difference between Child Support Specialist vs Family Case Manager?

AspectChild Support SpecialistFamily Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may require a college degree or certification in social servicesHigh school diploma or equivalent; often requires social work or counseling certification
Work EnvironmentGovernment agencies, courts, or child support enforcement officesSocial service agencies, community organizations, or government programs
Employer & IndustryPublic sector, child support enforcement agenciesPublic and nonprofit social service organizations
Common Search & ComparisonChild Support Specialist vs Family Case Manager

Child Support Specialists focus on establishing and enforcing child support payments, working primarily within government agencies. Family Case Managers provide broader social services, including family counseling and resource coordination. While both roles require social service knowledge and work in related environments, Child Support Specialists concentrate on financial support issues, whereas Family Case Managers address overall family welfare.

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Child Support Specialist jobs near you
Infographic showing various Child Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,286 per year, or $24.2 per hour.

Child Support Specialist

Kenosha County, WI

Kenosha, WI • On-site

$23.90 - $27.15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

CHILD SUPPORT SPECIALIST
Kenosha County is seeking a compassionate and motivated Child Support Specialist to join our Child Support Services team, which offers a unique opportunity for those who desire a challenging and rewarding career which positively impacts the well-being of children and families. This position provides the opportunity to use your problem solving, investigative, and case-management skills while developing valuable knowledge and experience in human services, family law, and court processes.
Join our team and help make a difference!
2026 Hiring Range: $23.90 - $27.15 per hour
Position Summary and Job Duties
Child Support Specialists utilize administrative tools and court actions to establish, collect, modify, and enforce child support and medical support orders, and to locate absent parents. Specialists communicate with parents, caretakers, staff in other county departments and agencies, and partner organizations, provide resources and referrals, analyze data, conduct investigations, prepare legal pleadings, and utilize various state and federal computer systems, databases, and reports during their daily activities. Job duties include:
  • Establish paternity, child support, and/or health insurance by means of drafting and filing court actions through the Circuit Court
  • Establish paternity administratively by utilizing the Paternity Acknowledgment Form and through the Administrative Paternity Process
  • Review existing orders for modification of current support based on timelines, income, and substantial changes in circumstances
  • Perform filing of court actions/court preparation; draft, file, and initiate service of legal documents
  • Enforce child support orders through judicial and administrative actions
  • File actions with the court through the WiKIDS/CCAP e-filing interface
  • Perform locate efforts for non-custodial parents utilizing various locate tools and databases
  • Maintain communication with clients, co-workers, other departments, and partner agencies
  • Communicate with non-custodial parents who are unemployed or underemployed and refer them to employment and training programs to increase their ability to pay their child support
  • Collect child support payments; draft and file orders to facilitate the release of individuals who are in custody due to a child support capias or commitment
  • Recommend cases for possible criminal non-support prosecution
  • Process incoming and outgoing intergovernmental cases
  • Support parents who have disclosed domestic abuse and inform them of safety options
  • Perform other work as required or assigned

Success Factors
Knowledge of:
  • State and federal law as it applies to family matters including intergovernmental policies
  • Kenosha County Circuit Court rules and court procedures
  • Legal terminology, legal documents, and legal writing proficiency
  • Federal case closure guidelines and timelines
  • Family law and state/county policy as it pertains to Child Support, Juvenile Court, substitute care, guardianship, and paternity
  • Kids Information Data System (KIDS), WiKIDS, Child Support Online Services (CSOS), Control-D, CARES/Cares Worker Web (CWW), and Circuit Court Access (CCAP), or ability to obtain required knowledge within six months of employment
  • Familiarity with Wisconsin Statute 767

Skill in:
  • Customer service, both internally and externally
  • Typing, writing, drafting legal documents, organization, and analysis
  • Evaluation and case management processes and techniques, interviewing techniques, investigation, research, and management of case files and computer records
  • Critical thinking and problem solving
  • Time management, multi-tasking, and prioritization

Ability to:
  • Understand the court process and local judiciary structure
  • Work with printing machines, photocopiers, electronic files and paper files
  • Display persistence, ingenuity, and adaptability
  • Display empathy and patience and use active listening
  • Read and interpret child support financial data screens
  • Communicate effectively with other team members, supervision, attorneys, partner agencies, and the public
  • Quickly gather, organize, and evaluate data to meet deadlines
  • Effectively interact with sensitivity with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages and lifestyles
  • Adhere to strict confidentiality guidelines, safeguard Personally Identifiable Information (PII) and follow computer security guidelines

Job Requirements, Education, Training and Experience
Required Education and Experience
  • Associate degree in human services or related field
  • One-two years of experience in a publicly funded agency or field related to Human Services

Preferred Education and Experience
  • Bachelor's degree in human services or related field
  • Three-five years of experience in Child Support or Human Services related field with direct client contact
  • Or any combination of education, training, and experience which provides the required knowledge, skills, and abilities

Other Job Requirements
  • Ability to become a Notary Public within six months of employment and maintain thereafter
  • Valid driver's license and acceptable driving record
  • Regular attendance and punctuality

Benefits
  • Health, dental and vision insurance effective first of month following 30 days of employment with the ability to reduce premium contribution through participation in a wellness program
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Paid Time Off
  • Paid Volunteer Time
  • Twelve Paid Holidays
  • Retirement Plan: Participation in the Wisconsin Retirement System, which includes county-paid life insurance
  • Tuition Reimbursement

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The position involves light physical demands, such as exerting up to 25 pounds of force occasionally, and up to 10 pounds of force frequently.

Selection Process
  • Application Review - Qualifying
  • Oral Interview - Qualifying
  • FBI Fingerprinting and Background Investigation - Qualifying
  • Drug Screen - Qualifying

If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.
To learn more about Kenosha County Child Support, please visit: https://www.kenoshacountywi.gov/289/Child-Support
Applications must be submitted no later than Tuesday, September 8, 2026, at 12:00 noon.
Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution.
The pay grade for this position is NE8 (Min. $23.90 - Max. $30.41).
We are located in Kenosha County, an expanding community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago. To see why Kenosha County is a great place to live, work, and play, please visit: https://www.visitkenosha.com/ or https://lifebalancedkenosha.com/.
Thank you for your interest in employment with Kenosha County!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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