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Child Support Specialist Jobs in Indiana (NOW HIRING)

We offer a 14-week paid child birth benefit to support growing families. * Future Security : 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

We offer a 14-week paid child birth benefit to support growing families. * Future Security : 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

Join our team at [Adult & Child Health as a School Based Support Specialist! As a School Based Support Specialist, you'll provide direct support and activities aligned with comprehensive treatment ...

Join our team at [Adult & Child Health as a School Based Support Specialist! As a School Based Support Specialist, you'll provide direct support and activities aligned with comprehensive treatment ...

Join our team at [Adult & Child Health as a School Based Support Specialist! As a School Based Support Specialist, you'll provide direct support and activities aligned with comprehensive treatment ...

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Child Support Specialist information

See Indiana salary details

$29.5K

$47.9K

$65.7K

How much do child support specialist jobs pay per year?

As of May 28, 2026, the average yearly pay for child support specialist in Indiana is $47,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $54,700.00 per year, depending on experience, location, and employer.

What Does a Child Support Specialist Do?

A child support specialist works in the legal industry, ensuring people who must pay child support make consistent payments. Your job duties include the assessment and review of the financial situations of the clients, making sure children are being provided for as stipulated in a legal settlement. You analyze financial statements, interview clients, make regular check-ups, and write reports to your superiors, noting any issues with clients. You work closely with attorneys who work in the child support field, and may also perform some functions similar to that of a paralegal.

What are the key skills and qualifications needed to thrive as a Child Support Specialist, and why are they important?

To thrive as a Child Support Specialist, you need a solid understanding of family law, case management, and investigative techniques, typically supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, state and federal databases, and legal documentation systems is essential. Strong interpersonal skills, attention to detail, and effective communication are important soft skills for working with families and navigating sensitive situations. These skills ensure fair and accurate case handling, efficient enforcement of child support, and positive outcomes for children and families.

What are some common challenges Child Support Specialists face when working with clients, and how can they effectively address them?

Child Support Specialists often encounter challenges such as navigating emotionally charged situations, working with uncooperative parties, and managing complex cases with multiple stakeholders. To address these challenges, specialists rely on strong communication and conflict resolution skills, a thorough understanding of relevant laws and procedures, and collaboration with other agencies or departments. Staying organized and empathetic helps build trust with clients, ensuring positive outcomes for families and children.

What is the difference between Child Support Specialist vs Family Case Manager?

AspectChild Support SpecialistFamily Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may require a college degree or certification in social servicesHigh school diploma or equivalent; often requires social work or counseling certification
Work EnvironmentGovernment agencies, courts, or child support enforcement officesSocial service agencies, community organizations, or government programs
Employer & IndustryPublic sector, child support enforcement agenciesPublic and nonprofit social service organizations
Common Search & ComparisonChild Support Specialist vs Family Case Manager

Child Support Specialists focus on establishing and enforcing child support payments, working primarily within government agencies. Family Case Managers provide broader social services, including family counseling and resource coordination. While both roles require social service knowledge and work in related environments, Child Support Specialists concentrate on financial support issues, whereas Family Case Managers address overall family welfare.

What are popular job titles related to Child Support Specialist jobs in Indiana? For Child Support Specialist jobs in Indiana, the most frequently searched job titles are:
DCA - Help Desk Support-Indiana

DCA - Help Desk Support-Indiana

My3Tech Inc

Indianapolis, IN • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Help Desk Support Specialist

Employee serves on the CSB-IT Help Desk in the Department of Child Services (DCS), Child Support Bureau (CSB) IT Office. Employee is responsible for answering incoming calls and assisting CSB and County Partner users in various aspects of the child support system.

Provides first and second tier support to end users for ISETS and Child Support ancillary applications.

Assigns third tier support tickets to application third tier team.

Adopts customer service strategy.

Answers end user requests with the ability to identify, diagnose, and respond with a solution in a timely manner.

Tactfully explains issues and provides relevant information to users in an understandable manner.

Simulates or recreates user problems to resolve user navigation issues.

Refers more complex inquiries to CSB-IT Help Desk Analyst Intermediate or CSB-IT Help Desk Senior.

Learns basic County Financial Management processes to assist users.

Ensures user communications are timely, courteous, and on-going.

Follows all written procedures and guidelines for CSB-IT Help Desk operations.

Creates, modifies and resets ISETS User IDs.

Processes requests for Active Directory, Azure, License Suspension, Cognos and Panoptic IDs.

Processes County Worker Status and Profile reports and Holiday Schedules.

Assists with access to various websites and county program installs.

Learns county and CSB office operations.

Performs other related duties and projects as assigned.