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Export Customer Service Representative Jobs (NOW HIRING)

Carisam

Logistic - Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Service Representative Status: Full-Time Schedule: Monday-Friday, 8:00 AM-5:00 PM FLSA ... This role oversees the proper follow-up with purchasing, warehouse, export warehouse consolidators ...

Ryder

Customer Service Representative

Baltimore, MD

$23/hr

We are immediately hiring a Customer Service Representative in Baltimore, MD for our Supply Chain ... Coordinates processing of export orders, filling out export paperwork, generates export labels ...

Force Motion Group

Customer Service Rep

Maumee, OH · On-site

$15 - $20.50/hr

The Customer Service Representative is responsible for the preparation, review, and flow down of ... Responsible for raising export compliance concerns to the Division Export Compliance Administrator ...

Force Motion Group

Customer Service Rep

Maumee, OH · On-site

$15 - $20.50/hr

The Customer Service Representative is responsible for the preparation, review, and flow down of ... Responsible for raising export compliance concerns to the Division Export Compliance Administrator ...

BG MC US Holdings LLC

Customer Service Rep

Maumee, OH · On-site

$15 - $20.50/hr

The Customer Service Representative is responsible for the preparation, review, and flow down of ... Responsible for raising export compliance concerns to the Division Export Compliance Administrator ...

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Tropical Foods LLC

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Create export documentation as required by each market/customer * Daily collaboration with RSM ... Provide Back-Up for other Customer Service Reps that are out * Help maintain Customized Order ...

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Minol

Customer Service Representative (CSR)

Huntsville, TX · On-site

$13.75 - $18.75/hr

Customer Service Representative The Customer Service Representative (CSR) will provide sales order ... International (Import, Export and Distribution) experience a plus but is not required. * Experience ...

Forward Air

Customer Service Representative

Fletcher, NC · On-site

$21/hr

Customer Service Representative Compensation: $21 per hour Schedule: Saturday- Wednesday 8am-5pm ... Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only) * Other ...

Pacer Group

Customer Service Representative II

$20 - $21/hr

Customer Service Representative II Location: Remote, FL Duration: 8 months (temp to hire) Shift ... Understand and perform Export Compliance tasks as required. * Interface with the customer to assist ...

Pacer Group

Customer Service Representative II

Sanford, FL · On-site

$20 - $21/hr

Customer Service Representative II Location: Remote, FL Duration: 8 months (temp to hire) Shift ... Understand and perform Export Compliance tasks as required. * Interface with the customer to assist ...

HumiSeal

Customer Service Representative

Westwood, MA · On-site

$18 - $24.25/hr

Role Overview The Customer Services Representative is responsible for the end-to-end management of orders for both Domestic and Export Sales. This role acts as a key liaison between customers ...

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Export Customer Service Representative information

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How much do export customer service representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for export customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does an Export Customer Service Representative typically collaborate with logistics teams to ensure timely shipments?

Export Customer Service Representatives work closely with logistics teams to coordinate and monitor international shipments. They communicate shipping requirements, track order progress, and resolve any customs or transportation issues that may arise. Regular collaboration ensures that customer expectations are met and that any delays or documentation concerns are addressed promptly. This teamwork is essential for maintaining smooth export operations and high customer satisfaction.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require strong leadership skills, industry knowledge, and experience managing teams or complex client relationships.

What are the key skills and qualifications needed to thrive as an Export Customer Service Representative, and why are they important?

To thrive as an Export Customer Service Representative, you need strong knowledge of international shipping processes, export documentation, and customer service principles, often supported by a business or logistics-related degree. Familiarity with ERP systems, shipping software, and international trade compliance tools is commonly required. Excellent communication, problem-solving abilities, and attention to detail help build lasting client relationships and resolve issues efficiently. These skills ensure smooth export operations, compliance with regulations, and high customer satisfaction in a global market.

What is the difference between Export Customer Service Representative vs International Sales Coordinator?

AspectExport Customer Service RepresentativeInternational Sales Coordinator
CredentialsCustomer service experience, basic export knowledgeSales experience, export/import understanding
Work EnvironmentCustomer support, order processingSales support, client communication
Employer & IndustryLogistics, manufacturing, trading companiesExport/import firms, trading companies
Search & ComparisonOften compared for export support rolesRelated but more sales-focused

The Export Customer Service Representative primarily handles customer inquiries, order processing, and support related to exports. In contrast, the International Sales Coordinator focuses on sales activities, client relationships, and expanding export markets. While both roles require export knowledge, the customer service role emphasizes support functions, whereas the sales coordinator is more involved in business development and sales strategies.

What is the role of an export agent?

An export agent is responsible for coordinating the shipment of goods to international markets, ensuring compliance with export regulations, preparing necessary documentation, and communicating with clients and logistics providers. They often use export management software and require knowledge of customs procedures and international trade laws.

What is export customer service job description?

An export customer service representative handles communication with international clients, processes export orders, and ensures compliance with shipping regulations. They coordinate with logistics, provide product information, and resolve issues related to export transactions, often using CRM and ERP systems. Strong communication skills and knowledge of export documentation are essential for this role.

What are Export Customer Service Representatives?

Export Customer Service Representatives are professionals who manage customer interactions and logistics for goods being shipped internationally. Their responsibilities include processing export orders, coordinating with freight forwarders and customs, ensuring compliance with international shipping regulations, and resolving customer queries related to export shipments. They serve as the primary point of contact between the company and overseas clients, helping to ensure smooth and timely delivery of products. Effective communication, organizational skills, and knowledge of export documentation are essential in this role.

How do I get into the import export field?

To become an Export Customer Service Representative, gaining knowledge of international trade regulations, customs procedures, and logistics is essential. Relevant skills include communication, problem-solving, and familiarity with export documentation and software. Entry often requires a high school diploma or equivalent, with some roles preferring post-secondary education or certifications in supply chain management.
More about Export Customer Service Representative jobs
What job categories do people searching Export Customer Service Representative jobs look for? The top searched job categories for Export Customer Service Representative jobs are:
Export Customer Service Representative jobs near you
Infographic showing various Export Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Logistic - Customer Service Representative

Logistic - Customer Service Representative

Carisam

Miami, FL • On-site

$15.25 - $20.75/hr

Other

Posted 21 days ago

Job description

Join The Carisam-Samuel Meisel Team

Logistics - Customer Service Representative

Be part of a 100+ year legacy built on excellence and powered by people who feel like family.

At Carisam-Samuel Meisel, we invest in your success with meaningful career opportunities and a competitive benefits package designed to support you every step of the way.

Position Details

Department: Customer Service Representative

Status: Full-Time

Schedule: Monday–Friday, 8:00 AM–5:00 PM

FLSA: Non-Exempt

Reports To: Director/Manager of Customer Service

Position Summary

The Customer Service Representative reports to the Director/Manager of Customer Service or her designee. Incumbent will maintain proper communication between Customers, and Sales manager. This role oversees the proper follow-up with purchasing, warehouse, export warehouse consolidators, forwarders, steamship lines and transportation carriers; coordinates order processing and accurately entering and managing customer orders within the company's logistics software system to support efficient order fulfillment and on-time delivery.

Essential Functions
  • General office duties, billing, Customer's EDI (electronic Data Interfaces), filing, answering telephone calls, preparing shipping documents including but not limited to Bill of Lading, Airway Bill, Shipping Export Declaration, Customs 7512 Form. Hazmat if necessary, invoicing and record keeping per company and US Customs requirements.
  • Process customer's orders accurately and on a timely matter. Including but not limited to input in JD Edwards, shipping instructions, descriptions, case/pack, pricing, and gross profit.
  • Maintain account files, ensuring they are costed and billed in accordance with company procedures provided by management.
  • Contact client consolidators for bookings and/or over road transportation information.
  • Handle shipments on all modes of transportation Air, Ocean, transport carrier to various regions.
  • Asses order volume to request and confirm equipment needed/container request, Air shipment or transport carrier.
  • As needed prepare cargo to ship abroad, planning shipment route. Monitoring shipment throughout transit to receipt at destination.
  • Communicate with clients about documentation needed and work to provide it for destination clearance.ie. Country of origin on products, case/pack, weight.
  • Must also communicate information about rates, shipping options, and timelines to clients and keep them appraised for the progress of their shipments. (Requires communicating with carries and destinations regarding status of shipment.)
  • The position requires participation in scheduled inventories, as needed.
  • Overtime will be required.
Knowledge, Skills & Abilities
  • Knowledge of Import/Export paperwork and Customs Documentation.
  • Freight forwarding handling Ocean, Air, Road shipments.
  • High level of Customer Service and organization skills.
  • Excellent communication and interpersonal skills.
  • Must be able to work independently.
  • Ability to establish and maintain effective working relationships with others.
  • Must have a positive attitude with excellent problem-solving skills.
  • Ability to multi-task and problem-solve under stressful/high pace environment.
  • Ability to work overtime and flexible schedule.
Education and Work Experience

High School Diploma or GED and 2 years of Freight Forwarding experience OR in related field OR a combination of experience and education. Bilingual fluent English/Spanish; Read & Write proficiency required.

Computer Skills
  • Proficient Computer skills, specifically MS Word/Excel/Power Point/Outlook, Web programs.

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