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Export Customer Service Representative Jobs (NOW HIRING)

Park Aerospace Corp.

Customer Service Representative

Newton, KS · On-site

$14 - $19.25/hr

Job Summary As a Customer Service Representative, you'll be the main point of contact for customers ... Perform export screenings and communicate ITAR ( I nternational T raffic in A rms R egulations) and ...

Aston Carter

Customer Service Representative

Fresno, CA · On-site

$20 - $22/hr

File Automated Export System (AES) entries through the ACE Secure Data Portal for applicable ... Partner with the Technical Services Team to process customer complaints and support timely ...

HumiSeal

Customer Service Representative

Westwood, MA · On-site

$18 - $24.25/hr

Role Overview The Customer Services Representative is responsible for the end-to-end management of orders for both Domestic and Export Sales. This role acts as a key liaison between customers ...

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Export Customer Service Representative information

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How much do export customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for export customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does an export customer service representative typically collaborate with logistics teams to ensure timely shipments?

Export Customer Service Representatives work closely with logistics teams to coordinate and monitor international shipments. They communicate shipping requirements, track order progress, and resolve any customs or transportation issues that may arise. Regular collaboration ensures that customer expectations are met and that any delays or documentation concerns are addressed promptly. This teamwork is essential for maintaining smooth export operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an export customer service representative?

To thrive as an Export Customer Service Representative, you need strong knowledge of international shipping processes, export documentation, and customer service principles, often supported by a business or logistics-related degree. Familiarity with ERP systems, shipping software, and international trade compliance tools is commonly required. Excellent communication, problem-solving abilities, and attention to detail help build lasting client relationships and resolve issues efficiently. These skills ensure smooth export operations, compliance with regulations, and high customer satisfaction in a global market.

What is the difference between Export Customer Service Representative vs International Sales Coordinator?

AspectExport Customer Service RepresentativeInternational Sales Coordinator
CredentialsCustomer service experience, basic export knowledgeSales experience, export/import understanding
Work EnvironmentCustomer support, order processingSales support, client communication
Employer & IndustryLogistics, manufacturing, trading companiesExport/import firms, trading companies
Search & ComparisonOften compared for export support rolesRelated but more sales-focused

The Export Customer Service Representative primarily handles customer inquiries, order processing, and support related to exports. In contrast, the International Sales Coordinator focuses on sales activities, client relationships, and expanding export markets. While both roles require export knowledge, the customer service role emphasizes support functions, whereas the sales coordinator is more involved in business development and sales strategies.

What is an export customer service representative?

Export Customer Service Representatives are professionals who manage customer interactions and logistics for goods being shipped internationally. Their responsibilities include processing export orders, coordinating with freight forwarders and customs, ensuring compliance with international shipping regulations, and resolving customer queries related to export shipments. They serve as the primary point of contact between the company and overseas clients, helping to ensure smooth and timely delivery of products. Effective communication, organizational skills, and knowledge of export documentation are essential in this role.
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What job categories do people searching Export Customer Service Representative jobs look for? The top searched job categories for Export Customer Service Representative jobs are:
Export Customer Service Representative jobs near you
Infographic showing various Export Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Park Aerospace Corp.

Newton, KS • On-site

$14 - $19.25/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 12 days ago

Job description

Park Aerospace designs and manufactures advanced materials for aerospace, defense, and hightech industries. We offer a stable environment, handson technical work, strong safety culture, and competitive benefits that support your longterm career growth.

Job Summary

As a Customer Service Representative, you'll be the main point of contact for customers and internal teams. This role involves heavy email and data entry, requires strong attention to detail, and supports the full order lifecycle-from quoting to delivery.

What You'll Do

  • Respond to customer inquiries by email and phone (high volume-up to 200 emails per day).
  • Prepare and process material quotes-about 60% of the role-using Excel and written summaries.
  • Review customer purchase orders and enter them accurately into Oracle 11i.
  • Maintain customer files in compliance with AS9100 requirements.
  • Use customer portals when needed to manage orders or approvals.
  • Review contracts and coordinate with Engineering, Quality, and Legal for order approval and terms & conditions.
  • Track and expedite customer orders and provide timely updates.
  • Communicate customer issues, complaints, and changes in requirements to internal teams.
  • Attend production/WIP meetings and complete followup actions.
  • Perform export screenings and communicate ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations) requirements as needed.
  • Support other CSRs and complete additional administrative tasks.

What You'll Need

  • Must type at least 40 words per minute.
  • Strong written communication for quotes, emails, and customer documentation.
  • 3–5 years of experience in a fastpaced customer service or sales support role preferred. Candidates who have had recent managerial retail roles are strongly encouraged to apply.
  • Ability to organize and prioritize highvolume work with accuracy and urgency.
  • Strong attention to detail and ability to work independently.
  • Strong Excel skills (required for quoting and data tracking).
  • Proven ability to multitask and meet deadlines.
  • Experience preparing quotes is a plus.

Benefits Summary

  • Full medical, dental, and vision coverage
  • Paid time off
  • Tuition reimbursement
  • Referral program
  • Handson training and advancement opportunities

Apply