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Export Customer Service Representative Jobs (NOW HIRING)

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Customer Service Rep

Metairie, LA · On-site

$14.75 - $20/hr

... Customer Service Representative to work in one of their departments. This company works with ... Experience in logistics, transportation, or import/export preferred * High School Diploma required ...

INEOS

Customer Services Representative

Ashtabula, OH · On-site

$14.50 - $19.75/hr

Provide guidance to less experienced customer service representatives for complex items. Assures ... Minimum 2 to 5 years of experience in export customer service function, manufacturing-oriented ...

C&D Technologies

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

Distribution experience and an export or import background preferred. • Good written and verbal ... customer service and fast-paced environment • Must work well in a team environment • Must ...

The Dupuy Group

Customer Service Representative

Houston, TX

$14.75 - $20/hr

The primary responsibility of the CSR is the coordinating the import and export of containers as they arrive by ship, truck, van, or rail. Customer Service Representatives must be knowledgeable of ...

Ritescreen Co Inc

Customer Service Representative

Export, PA · On-site

$14 - $19/hr

Customer Service Representative RiteScreen, the industry leader in window and door screen solutions, is seeking a Customer Service Representative to join our exceptional team in Export, PA. This is ...

IMC Companies

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Customer Service Representative

Granite City, IL · On-site

$50K - $60K/yr

The CSR exercises independent judgment when coordinating customer needs, managing service ... export shipments to ensure compliance with customer requirements, railroad requirements, and ...

IMC Companies

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Customer Service Representative

Granite City, IL · On-site

$50K - $60K/yr

The CSR exercises independent judgment when coordinating customer needs, managing service ... export shipments to ensure compliance with customer requirements, railroad requirements, and ...

Leschaco Inc

Export Coordinator - Tank Container

Houston, TX · On-site

$39K - $51K/yr

Develops and maintains excellent customer service to internal and external customers. * Receives, reviews, and processes export documentation for an assigned base of accounts. * Processes and follows ...

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Export Customer Service Representative information

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How much do export customer service representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for export customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does an Export Customer Service Representative typically collaborate with logistics teams to ensure timely shipments?

Export Customer Service Representatives work closely with logistics teams to coordinate and monitor international shipments. They communicate shipping requirements, track order progress, and resolve any customs or transportation issues that may arise. Regular collaboration ensures that customer expectations are met and that any delays or documentation concerns are addressed promptly. This teamwork is essential for maintaining smooth export operations and high customer satisfaction.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require strong leadership skills, industry knowledge, and experience managing teams or complex client relationships.

What are the key skills and qualifications needed to thrive as an Export Customer Service Representative, and why are they important?

To thrive as an Export Customer Service Representative, you need strong knowledge of international shipping processes, export documentation, and customer service principles, often supported by a business or logistics-related degree. Familiarity with ERP systems, shipping software, and international trade compliance tools is commonly required. Excellent communication, problem-solving abilities, and attention to detail help build lasting client relationships and resolve issues efficiently. These skills ensure smooth export operations, compliance with regulations, and high customer satisfaction in a global market.

What is the difference between Export Customer Service Representative vs International Sales Coordinator?

AspectExport Customer Service RepresentativeInternational Sales Coordinator
CredentialsCustomer service experience, basic export knowledgeSales experience, export/import understanding
Work EnvironmentCustomer support, order processingSales support, client communication
Employer & IndustryLogistics, manufacturing, trading companiesExport/import firms, trading companies
Search & ComparisonOften compared for export support rolesRelated but more sales-focused

The Export Customer Service Representative primarily handles customer inquiries, order processing, and support related to exports. In contrast, the International Sales Coordinator focuses on sales activities, client relationships, and expanding export markets. While both roles require export knowledge, the customer service role emphasizes support functions, whereas the sales coordinator is more involved in business development and sales strategies.

What is the role of an export agent?

An export agent is responsible for coordinating the shipment of goods to international markets, ensuring compliance with export regulations, preparing necessary documentation, and communicating with clients and logistics providers. They often use export management software and require knowledge of customs procedures and international trade laws.

What is export customer service job description?

An export customer service representative handles communication with international clients, processes export orders, and ensures compliance with shipping regulations. They coordinate with logistics, provide product information, and resolve issues related to export transactions, often using CRM and ERP systems. Strong communication skills and knowledge of export documentation are essential for this role.

What are Export Customer Service Representatives?

Export Customer Service Representatives are professionals who manage customer interactions and logistics for goods being shipped internationally. Their responsibilities include processing export orders, coordinating with freight forwarders and customs, ensuring compliance with international shipping regulations, and resolving customer queries related to export shipments. They serve as the primary point of contact between the company and overseas clients, helping to ensure smooth and timely delivery of products. Effective communication, organizational skills, and knowledge of export documentation are essential in this role.

How do I get into the import export field?

To become an Export Customer Service Representative, gaining knowledge of international trade regulations, customs procedures, and logistics is essential. Relevant skills include communication, problem-solving, and familiarity with export documentation and software. Entry often requires a high school diploma or equivalent, with some roles preferring post-secondary education or certifications in supply chain management.
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What job categories do people searching Export Customer Service Representative jobs look for? The top searched job categories for Export Customer Service Representative jobs are:
Export Customer Service Representative jobs near you
Infographic showing various Export Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Global Food Corp

Miami, FL • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Customer Service Representative – Foodservice Export

We are a growing foodservice company specializing in international exports and are seeking a detail-oriented Customer Service Representative to join our team. This role is critical in supporting international customers, coordinating export orders, and ensuring smooth communication across logistics and internal departments.

Key Responsibilities

  1. Manage customer accounts and process orders for international clients
  2. Coordinate order entry, export documentation, and shipment follow-ups
  3. Serve as a primary point of contact for customers, logistics providers, and internal teams
  4. Ensure accuracy and compliance of export documentation and international shipping requirements
  5. Provide timely updates to customers regarding order status and delivery timelines

Required Qualifications

  1. Fluency in English and Spanish (written and spoken)
  2. Previous customer service experience (foodservice, logistics, or international trade preferred)
  3. Strong organizational, communication, and problem-solving skills
  4. Ability to multitask and work efficiently in a fast-paced environment
  5. High attention to detail and accuracy

Preferred Qualifications

  1. Experience working with Foreign Trade Zones (FTZ) or bonded facilities
  2. Knowledge of export processes, documentation, and international logistics

Schedule

  1. Monday – Friday, 8:00 AM – 5:00 PM
  2. 1-hour lunch break

Employee Benefits

  1. Paid Time Off (PTO) and paid holidays
  2. 401(k) plan with company matching (up to a disclosed percentage)
  3. Healthcare benefits and coverage options

We offer a collaborative and dynamic work environment with opportunities for growth in international trade and foodservice exports.