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Executive Rma Jobs (NOW HIRING)

First Fertility

Third Party Clinical Manager

Melville, NY · On-site

$100K - $125K/yr

Ensures that the RMA LIIVF staff members are aware of and understanding of current regulatory standards. Does annual evaluations with Executive Clinical Director. * Periodic evaluation of educational ...

IVI RMA North America

Senior Health Economics Analyst

Waltham, MA · On-site

$100.30K - $127K/yr

... executive and senior leadership. Interpret results and articulate actionable recommendations that ... Knowledge of Tableau - preferred I VI-RMA o ffers a comprehensive benefits package to all employees ...

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Executive Rma information

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$30K

$64.5K

$102.5K

How much do executive rma jobs pay per year?

As of May 30, 2026, the average yearly pay for executive rma in the United States is $64,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive RMA, and why are they important?

To succeed as an Executive RMA (Return Merchandise Authorization), you need strong analytical skills, attention to detail, and experience in inventory management or supply chain processes, usually supported by a relevant degree or diploma. Familiarity with ERP systems, returns management software, and proficiency in Microsoft Excel are typically required. Exceptional communication, problem-solving abilities, and customer service orientation help you stand out in this client-facing and process-driven role. These skills ensure efficient returns processing, customer satisfaction, and accurate inventory control, which are critical for business operations.

What are some common challenges faced by Executive RMA professionals and how can they be addressed?

Executive RMA professionals often encounter challenges such as managing high volumes of return merchandise authorizations, navigating complex logistics, and ensuring timely communication between clients, vendors, and internal teams. Staying organized and leveraging robust inventory management software can help streamline workflows and minimize errors. Additionally, developing strong relationships with both suppliers and customers is crucial for resolving disputes efficiently and maintaining high service standards.

What are Executive RMAs?

Executive RMAs, or Executive Return Merchandise Authorizations, refer to a specialized role or process within organizations that handle high-priority or escalated product returns and exchanges, often for important clients or high-value items. The Executive RMA position involves managing complex return cases, coordinating with various departments, and ensuring that customer issues are resolved efficiently and to the client's satisfaction. Individuals in this role must have strong problem-solving skills, a deep understanding of company policies, and the ability to communicate effectively with executive-level customers or stakeholders.

What is the difference between Executive Rma vs Customer Service Manager?

AspectExecutive RmaCustomer Service Manager
Required CredentialsRelevant certifications, experience in returns and repairsCustomer service experience, leadership skills
Work EnvironmentTechnical repair centers, logisticsCall centers, retail, corporate offices
Employer & Industry UsageElectronics, manufacturing, retailRetail, service industries, manufacturing
Common Search & ComparisonYesNo

The Executive Rma role focuses on managing return merchandise authorizations, repairs, and logistics within technical or manufacturing settings. In contrast, a Customer Service Manager oversees customer interactions, satisfaction, and service teams. While both roles involve customer interaction, Executive Rma is more technical and process-oriented, whereas Customer Service Managers focus on overall customer experience management.

More about Executive Rma jobs
What cities are hiring for Executive Rma jobs? Cities with the most Executive Rma job openings:
What are the most commonly searched types of Rma jobs? The most popular types of Rma jobs are:
What states have the most Executive Rma jobs? States with the most job openings for Executive Rma jobs include:
What job categories do people searching Executive Rma jobs look for? The top searched job categories for Executive Rma jobs are:
Executive Rma jobs near you
Infographic showing various Executive Rma job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $64,456 per year, or $31 per hour.

Executive Assistant (Sales & Operations Support)

Refreshed Tech

Ashley, IN

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to support the Company Executive in driving daily business operations. This role plays a critical part in ensuring efficiency across sales, procurement, and account management workflows, supporting the full lifecycle from sales order creation through purchasing, fulfillment, and vendor/customer coordination of new accounts.
The ideal candidate is highly resourceful, anticipates needs, and can manage multiple priorities while maintaining a high level of accuracy and professionalism in a fast-paced environment.
Essential Duties, Functions and Responsibilities:
  • Prepare reports, presentations, and business communications
  • Track action items, priorities, and deadlines to ensure timely execution
  • Serve as a liaison between leadership, internal teams, vendors, and customers
  • Provide direct administrative support to the Company Executive including calendar management, meeting coordination, and travel arrangements

New Sales amp; Account Management Support
  • Assist with new sales order entry, tracking, and updates within ERP/CRM systems
  • Support quote preparation, pricing coordination, and customer communications
  • Maintain customer records, agreements, and documentation
  • Monitor order progress and proactively communicate status updates
  • Assist with issue resolution and customer follow-ups

Procurement amp; Purchasing Support
  • Create and manage new purchase orders (POs) aligned with procurement strategy
  • Coordinate with vendors on pricing, availability, and delivery timelines
  • Track procurement lifecycle from PO issuance through receipt and reconciliation
  • Support supplier communication and relationship management
  • Assist in monitoring inbound inventory and delivery schedules

Order Lifecycle amp; Operations Coordination
Support full transaction lifecycle:
  • New Sales Order → Purchase Order → Shipment → Invoice → Payment → Returns/RMA
  • Ensure accuracy and consistency across all documentation and systems
  • Identify, troubleshoot, and escalate delays or discrepancies
  • Coordinate cross-functionally with warehouse, finance, and operations teams
  • Data, Reporting amp; Process Suppor
  • Generate reports related to sales activity, procurement status, and order flow
  • Assist leadership in tracking KPIs such as order volume, vendor performance, and turnaround times
  • Maintain organized filing systems and operational documentation
  • Identify opportunities to improve administrative and workflow efficiencies
Competencies/Skills/Abilities:
  • 5+ years of experience in Executive Assistant, Sales Support, Procurement Support, or Operations roles
  • Experience supporting senior leadership
  • Hands-on experience with ERP/CRM systems
  • Proficiency in Microsoft Office / Google Workspace
  • Strong organizational, multitasking, and time management skills
  • High attention to detail and ability to manage confidential information

Preferred
  • Experience in procurement, supply chain, or distribution environments
  • Familiarity with order processing, purchasing workflows, and inventory coordination
  • Experience in multi-channel sales environments (e-commerce + wholesale)
  • Exposure to vendor management and supplier coordination

Required Education and Experience:
  • Bachelor’s Degree preferred
  • Highly proficient in Excel, required
  • Organization skills
  • Strong phone, email and in-person communication
  • High-paced, operations environment supporting procurement and sales execution
  • Requires strong prioritization and ability to manage shifting deadlines
  • High interaction with leadership, vendors, and internal teams

Benefits offered with this position:

● Medical Benefits after 60 days
● 401k eligible after 60 days and at 6 months with employer pre-tax match of 4.5%
with 5% contribution
● Paid Company Holidays: Refreshed Tech observes the following paid holidays: New
Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and
Christmas Day
● Paid Time Off (PTO): PTO begins accruing after 90 days of employment. Accrual is
based on years of service:
○ 0–1 year — 88 hours annually
○ 2+ years — 96 hours annually

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