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Executive Rma Jobs (NOW HIRING)

RMA Manager

$110K - $120K/yr

Produce executive dashboards summarizing RMA volume, turnaround time, vendor performance, and risk exposure. Qualifications * 5+ years of experience in hardware operations, RMA management, supply ...

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services ... Chauffeurs transport executives, employees, guests, and clients in limousines or other luxury ...

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services ... Chauffeurs transport executives, employees, guests, and clients in a limousine or luxury vehicle.

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services ... Chauffeurs transport executives, employees, guests, and clients in a limousine or luxury vehicle.

Chauffeur

Austin, TX · On-site

$17/hr

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services ... Chauffeurs transport executives, employees, guests, and clients in a limousine or luxury vehicle.

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Executive Rma information

See salary details

$30K

$64.5K

$102.5K

How much do executive rma jobs pay per year?

As of May 29, 2026, the average yearly pay for executive rma in the United States is $64,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive RMA, and why are they important?

To succeed as an Executive RMA (Return Merchandise Authorization), you need strong analytical skills, attention to detail, and experience in inventory management or supply chain processes, usually supported by a relevant degree or diploma. Familiarity with ERP systems, returns management software, and proficiency in Microsoft Excel are typically required. Exceptional communication, problem-solving abilities, and customer service orientation help you stand out in this client-facing and process-driven role. These skills ensure efficient returns processing, customer satisfaction, and accurate inventory control, which are critical for business operations.

What are some common challenges faced by Executive RMA professionals and how can they be addressed?

Executive RMA professionals often encounter challenges such as managing high volumes of return merchandise authorizations, navigating complex logistics, and ensuring timely communication between clients, vendors, and internal teams. Staying organized and leveraging robust inventory management software can help streamline workflows and minimize errors. Additionally, developing strong relationships with both suppliers and customers is crucial for resolving disputes efficiently and maintaining high service standards.

What are Executive RMAs?

Executive RMAs, or Executive Return Merchandise Authorizations, refer to a specialized role or process within organizations that handle high-priority or escalated product returns and exchanges, often for important clients or high-value items. The Executive RMA position involves managing complex return cases, coordinating with various departments, and ensuring that customer issues are resolved efficiently and to the client's satisfaction. Individuals in this role must have strong problem-solving skills, a deep understanding of company policies, and the ability to communicate effectively with executive-level customers or stakeholders.

What is the difference between Executive Rma vs Customer Service Manager?

AspectExecutive RmaCustomer Service Manager
Required CredentialsRelevant certifications, experience in returns and repairsCustomer service experience, leadership skills
Work EnvironmentTechnical repair centers, logisticsCall centers, retail, corporate offices
Employer & Industry UsageElectronics, manufacturing, retailRetail, service industries, manufacturing
Common Search & ComparisonYesNo

The Executive Rma role focuses on managing return merchandise authorizations, repairs, and logistics within technical or manufacturing settings. In contrast, a Customer Service Manager oversees customer interactions, satisfaction, and service teams. While both roles involve customer interaction, Executive Rma is more technical and process-oriented, whereas Customer Service Managers focus on overall customer experience management.

More about Executive Rma jobs
What cities are hiring for Executive Rma jobs? Cities with the most Executive Rma job openings:
What are the most commonly searched types of Rma jobs? The most popular types of Rma jobs are:
What states have the most Executive Rma jobs? States with the most job openings for Executive Rma jobs include:
Infographic showing various Executive Rma job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $64,456 per year, or $31 per hour.
RMA Manager

$110K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

Who We Are
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company.
Vultr Cares
  • 100% company-paid insurance premiums for employee medical, dental and vision plans.
  • 401(k) plan that matches 100% up to 4%, with immediate vesting
  • Professional Development Reimbursement of $2,500 each year
  • 11 Holidays + Paid Time Off Accrual + Rollover Plan
  • Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
  • $500 stipend for remote office setup in first year + $400 each following year
  • Internet reimbursement up to $75 per month
  • Gym membership reimbursement up to $50 per month
  • Company paid Wellable subscription

Join Vultr
Vultr is seeking a highly skilled and experienced RMA Manager to own and scale our global hardware failure, return and replacement operations as part of our Infrastructure Operations organization. The ideal candidate is a process driven operator with strong vendor management instincts, capable of operating across procurement, infrastructure operations, data center teams and capacity planning. This role is critical to ensuring hardware reliability in order to minimize customer impact, and protect capital efficiency.
This is a highly visible role in a high-growth technology company, which will require the ability to build repeatable processes, enforce accountability with OEM partners, and deliver clear reporting. You will play a direct role in improving platform reliability, influencing sourcing decisions, and shaping how Vultr manages hardware risk at scale.
This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure.
Key Responsibilities
  • Own the end-to-end RMA lifecycle for servers, networking, and storage hardware across global data centers
  • Lead a growing global team of RMA Specialists and RMA Project Managers in pursuit of all objectives.
  • Engage OEMs and hardware vendors to initiate, track, and resolve RMAs while enforcing SLAs and warranty terms
  • Build standardized RMA intake, triage, approval, and execution workflows
  • Develop failure trend, MTBF, and aging RMA reporting to identify systemic hardware risks and vendor quality issues
  • Partner with Procurement to support sourcing decisions using failure and return data
  • Collaborate with Capacity Planning to incorporate attrition and replacement data into forecast models
  • Perform audits of asset records, serial tracking, and warranty coverage to ensure financial and operational accuracy
  • Coordinate replacement logistics and spare availability to minimize service impact and downtime
  • Produce executive dashboards summarizing RMA volume, turnaround time, vendor performance, and risk exposure.

Qualifications
  • 5+ years of experience in hardware operations, RMA management, supply chain, or infrastructure operations
  • Experience supporting large-scale cloud, data center, or GPU / bare metal environments
  • Strong knowledge of server, GPU, and network hardware lifecycles and warranty processes
  • Proven experience working directly with OEMs
  • Ability to operate cross-functionally with Procurement, Infrastructure Ops, Finance, and Engineering
  • Strong analytical and reporting skills; comfort presenting operational data to senior leadership
  • Experience with asset management systems, CMDBs, or ERP tools preferred

Compensation
$110,000 - $120,000
Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.
[We are currently accepting applications from candidates residing in the following states: Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Wisconsin.]
Inclusion & Privacy
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.
We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.
Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.