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Exception Processing Associate Jobs (NOW HIRING)

Agility 360

Customer Service Associate (Banking)

Chandler, AZ · On-site

$14.25 - $19.75/hr

Customer Service Associate (Banking) - Chandler, AZ Agility 360 is searching for experienced ... Perform exception processing and resolve discrepancies with strong attention to detail * Apply ...

Agility 360

Customer Service Associate (Banking)

Chandler, AZ · On-site

$14.75 - $20.50/hr

Customer Service Associate (Banking) - Chandler, AZ Agility 360 is searching for experienced ... Perform exception processing and resolve discrepancies with strong attention to detail * Apply ...

Worldpay, Inc.

Processes exception items. * Maintains inventory of remittance processing supplies. * Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items. * Other ...

FIS

Processes exception items. * Maintains inventory of remittance processing supplies. * Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items. * Other ...

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How much do exception processing associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for exception processing associate in the United States is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $20.67 per hour, depending on experience, location, and employer.

What is an exception processing associate?

Exception Processing Associates are professionals who handle transactions or data that cannot be processed automatically within an organization's standard systems. They investigate discrepancies, resolve errors, and ensure that exceptions are addressed according to company policies and regulatory requirements. Their role is crucial in maintaining accuracy and efficiency in financial operations, banking, or any industry where automated processes sometimes require manual intervention.

What skills and qualifications are needed to be an exception processing associate?

To thrive as an Exception Processing Associate, you need strong analytical skills, attention to detail, and familiarity with financial operations, often supported by a high school diploma or relevant experience. Proficiency in banking software, workflow management systems, and Microsoft Excel is typically required. Excellent problem-solving, communication, and organizational skills help individuals excel in resolving discrepancies and collaborating with team members. These abilities are crucial for ensuring the accuracy and efficiency of transaction processing and minimizing operational risks.

What challenges do exception processing associates face and how can they be managed?

Exception Processing Associates often encounter complex or unusual transactions that fall outside standard procedures, requiring keen attention to detail and strong problem-solving skills. Managing tight deadlines, ensuring compliance, and communicating clearly with other departments are common challenges. Staying organized, proactively seeking clarification, and leveraging internal resources or escalation protocols can help associates navigate these situations efficiently while minimizing errors. Regular collaboration with team members and ongoing training also contribute to effective exception handling.

What cities are hiring for Exception Processing Associate jobs?

Cities with the most Exception Processing Associate job openings:

What states have the most Exception Processing Associate jobs?

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What job categories do people searching Exception Processing Associate jobs look for?

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Exception Processing Associate jobs near you
Infographic showing various Exception Processing Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,033 per year, or $18.3 per hour.

Bank Operations Associate - Exception Processing

MidFirst Bank

Oklahoma City, OK • On-site

Full-time

Posted 10 days ago

MidFirst Bank rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

71st of 173 rated banks

Job description

Position Description
This position will be part of the Exception Processing department within our Bank Operations group. Exception Processing is responsible for many critical daily tasks including, but not limited to, processing transactions that fail to post systematically, building check image return files, managing posting decisions for overdrawn accounts, processing disputed ACH activity, handling government reclamations, processing state levies, and account research activities for customers and formal legal requests. This role will have an initial focus on the transaction processing related tasks in the department.
Position Requirements
  • 1-3 years banking experience or college degree preferred, but not required
  • Ability to work in a team environment where responsibilities rotate and knowledge-sharing is encouraged
  • Ability to communicate efficiently and effectively on the phone and through email to internal customers and business partners
  • Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications
  • Strong work ethic and problem-solving skills with attention to detail
  • Ability to operate in a deadline-driven environment with specific service level agreements
  • Other duties as assigned by management

In addition, the position is expected to read, reference, and interpret written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.
Primary hours for this department are Monday through Friday 8am-5pm. Additional hours may be required as needed.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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