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Exception Processing Associate Jobs in Louisiana

Home Depot

Asset Protection Specialist

Hammond, LA · On-site

$16.50 - $17.75/hr

Review CCTV, audit EAS, exception reports and other available Company media to identify associates who may be engaging in dishonest activity on THD property; process individuals who commit theft and ...

Home Depot

Asset Protection Specialist

Hammond, LA · On-site

$16.50 - $17.75/hr

Review CCTV, audit EAS, exception reports and other available Company media to identify associates who may be engaging in dishonest activity on THD property; process individuals who commit theft and ...

GovernmentJobs.com

LIBRARY ASSOCIATE I

New Orleans, LA · On-site

We encourage you to apply for this position and discuss your need for a domicile exception during the interview process. Domicile requirements for employment (Sewerage and Water Board): Domicile ...

Safepoint MGA

Personal Lines Underwriter

Metairie, LA · On-site

Assists internal service associates via telephone and e-mail with exception requests beyond their ... Thorough knowledge of the underwriting process and the analytics involved * Excellent communication ...

Safepoint MGA

Personal Lines Underwriter

Metairie, LA · On-site

Assists internal service associates via telephone and e-mail with exception requests beyond their ... Thorough knowledge of the underwriting process and the analytics involved * Excellent communication ...

Robert Half

Payroll Specialist II

New Orleans, LA · On-site

$30 - $31/hr

Lead end-to-end processing for bi-weekly and monthly payrolls, ensuring employees are paid ... Associate's degree or an equivalent combination of education, payroll experience, and relevant ...

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Exception Processing Associate information

What is an exception processing associate?

Exception Processing Associates are professionals who handle transactions or data that cannot be processed automatically within an organization's standard systems. They investigate discrepancies, resolve errors, and ensure that exceptions are addressed according to company policies and regulatory requirements. Their role is crucial in maintaining accuracy and efficiency in financial operations, banking, or any industry where automated processes sometimes require manual intervention.

What skills and qualifications are needed to be an exception processing associate?

To thrive as an Exception Processing Associate, you need strong analytical skills, attention to detail, and familiarity with financial operations, often supported by a high school diploma or relevant experience. Proficiency in banking software, workflow management systems, and Microsoft Excel is typically required. Excellent problem-solving, communication, and organizational skills help individuals excel in resolving discrepancies and collaborating with team members. These abilities are crucial for ensuring the accuracy and efficiency of transaction processing and minimizing operational risks.

What challenges do exception processing associates face and how can they be managed?

Exception Processing Associates often encounter complex or unusual transactions that fall outside standard procedures, requiring keen attention to detail and strong problem-solving skills. Managing tight deadlines, ensuring compliance, and communicating clearly with other departments are common challenges. Staying organized, proactively seeking clarification, and leveraging internal resources or escalation protocols can help associates navigate these situations efficiently while minimizing errors. Regular collaboration with team members and ongoing training also contribute to effective exception handling.

What are popular job titles related to Exception Processing Associate jobs in Louisiana?

For Exception Processing Associate jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Exception Processing Associate jobs in Louisiana look for?

The top searched job categories for Exception Processing Associate jobs in Louisiana are:

What cities in Louisiana are hiring for Exception Processing Associate jobs?

Cities in Louisiana with the most Exception Processing Associate job openings:

Exception Processing Associate jobs near you
Infographic showing various Exception Processing Associate job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Payment Processing Support Associate

Hancock Whitney Corp.

New Orleans, LA • On-site

$16.25 - $21.25/hr

Full-time

Posted 12 days ago

Hancock Whitney Bank rating

7.7

Company rating: 7.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

94th of 173 rated banks

Job description

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.
JOB FUNCTION / SUMMARY:
The Payment Processing Support Associate 2 is responsible for performing a variety of operational tasks supporting electronic funds transfers, including ACH and wire transactions. The role involves processing, verification, exception handling, and basic research tasks, all while ensuring compliance with internal policies and external regulatory standards. This position is cross-trained in core ACH and wire processes, enabling flexible support within the broader Payment Operations team.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Process routine outgoing and incoming wire transfers under established protocols and service level agreements.
  • Support daily ACH file scheduling, balancing, and end-of-day reconciliation activities.
  • Complete basic wire and ACH exception handling tasks, such as item returns, stop payments, and file repairs.
  • Review and archive customer documents (e.g., Funds Transfer Agreements, affidavits) to ensure compliance with retention and verification requirements.
  • Conduct callback verifications for designated wire transfers in accordance with risk and approval thresholds.
  • Monitor payment activity for irregularities and escalate issues to senior staff or management as needed.
  • Assist with updating customer setups for ACH origination and maintaining related documentation.
  • Respond to internal and external requests for payment research and documentation retrieval.
  • Back up other desks across ACH and wire functions to ensure consistent service delivery and operational continuity.

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
  • High School Diploma or GED required.
  • 1-3 years of banking operations experience, preferably in ACH or wire processing environments.
  • Basic knowledge of NACHA Operating Rules, BSA, Reg. E, and related federal payment regulations (or willingness to train).
  • Proficient with Microsoft Office Suite (Word, Excel).
  • Effective verbal and written communication skills.
  • Strong attention to detail and ability to follow established procedures.
  • Capacity to work under deadlines in a high-volume, accuracy-driven environment.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
  • Ability to travel if required to perform the essential job functions
  • Ability to work under stress and meet deadlines
  • Ability to operate related equipment to perform the essential job functions
  • Ability to read and interpret a document if required to perform the essential job functions
  • Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

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