Exception Processing Associate Jobs in Virginia (NOW HIRING)

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We are seeking an energetic, highly motivated, and diligent Purchasing & Planning Coordinator to join our Supply Chain Planning Operations team! In this entry-level role, you will serve as the operational backbone of our daily planning cycle. You will be responsible for running daily audits and system processes, delivering critical transactional outputs in our ERP system, and flagging exceptions for planning leadership.

This position serves as an excellent starting point for Associates aiming to develop a lasting career in Buying and Inventory Planning at Ferguson. If you excel in a dynamic, highly cooperative group setting and approach operational challenges with a positive outlook, we want to connect with you!

This position is a hybrid role that requires in-office presence Tuesday, Wednesday, and Thursday.

• Conduct and supervise daily processes and system audits to verify that our main planning and procurement systems are working as intended.
• Review and take action on daily pricing reports, including Weighted Average Cost (WAC), Zero Cost, and Receiving with no cost, to ensure data accuracy.
• Supply timely, accurate, and well-prepared reports via multiple daily and weekly activities to buyers and management.
• Review, analyze, and work "flip reports" to move orders to the optimal servicing location, improving fulfillment efficiency.

• System Audits: Conduct daily reviews to guarantee seamless operation of planning and procurement systems.
• Pricing & Cost Reporting: Examine daily pricing reports to maintain data accuracy.
• Management Reporting: Submit accurate reports to buyers and management within the required timeframe.
• Order Optimization (Flip Reports): Optimize order fulfillment by analyzing and processing "flip reports."

• Exception Processing: Handle daily exception reports, coordinating with Buyer Planners to determine the best course of action.
• Leadership Customer Concern: Identify and communicate operational issues to management proactively.

• Represent Ferguson in a professional manner, ensuring high-quality internal and external customer service.
• Support corporate programs and central initiatives.
• Abide by all company policies and safety regulations.

Education & Experience

• Preferably, candidates will hold a Bachelor's degree in Supply Chain Management, Business Administration, Operations, or a related area.
• 0-2 years of experience; applicants at the entry level with a keen interest in learning about supply chain planning are encouraged to submit their applications. Internship experience in supply chain, logistics, or purchasing is a plus.

• Proficiency in Microsoft Office, particularly Excel.
• Openness to gaining knowledge of core enterprise systems; familiarity with ERP & Logistics Systems is advantageous.
• Having fundamental knowledge of MS Access is advantageous.
• Ability to navigate systems and resolve discrepancies using web-based research tools.
• Experience with Trilogie (TCL, BCM, POE, ABOD) is highly valued.

• High accuracy in data entry and analysis.
• Strong written and verbal communication skills.
• Ability to establish positive, collaborative relationships.
• A proactive, positive attitude paired with the resilience needed to flourish in a dynamic environment!

At Ferguson, we care for each other and value well-being alongside hard work. We focus on a broad approach to benefits plans and programs that support mental, physical, and financial health. Our competitive benefits cover health, dental, vision, paid time off, life insurance, and a 401(k) with company match. We also offer additional meaningful and inclusive enhancements. These are adaptable to diverse situations and needs, such as mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, and community involvement opportunities.

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information