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Evening Intake Coordinator Jobs (NOW HIRING)

HomeWell Care Services

Intake Coordinator

Saint Louis, MO · On-site

$40K - $61K/yr

Flexible schedule Intake Coordinator (Full-Time) At HomeWell Care Services, we help seniors and ... Availability during late afternoon and early evening hours is required to align with peak family ...

The Salvation Army

Intake Coordinator

Altoona, PA · On-site

$13/hr

The Salvation Army Adult Rehabilitation Center is seeking an Intake Counselor to work cooperatively ... and/or evening time). * This position will support the work therapy program component of The ...

UHS

Intake Coordinator RN - Full Time - PM Shift

Fremont, CA · On-site

$21.25 - $29/hr

Evening Shift: 3:00PM - 11:30PM As an active member of the Assessment & Referral Team, the full time Intake Coordinator RN performs the Initial Medical Screening Assessments for incoming patients and ...

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How much do evening intake coordinator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for evening intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What does an evening intake coordinator do?

An Evening Intake Coordinator is responsible for managing and organizing the intake process for clients or patients during evening hours. This role typically involves gathering necessary information, verifying documentation, and ensuring all required forms are completed accurately. The coordinator may also communicate with clients, families, and staff to facilitate smooth admissions, triage urgent cases, and provide support as needed. This position is crucial in healthcare, social services, and similar fields to ensure seamless operations outside of regular daytime hours.

What skills and qualifications are needed to be an evening intake coordinator?

To thrive as an Evening Intake Coordinator, you need strong organizational and multitasking abilities, attention to detail, and typically a background in healthcare administration or social services. Familiarity with case management software, electronic health records (EHRs), and intake documentation systems is often required. Excellent interpersonal communication, problem-solving skills, and the ability to remain calm under pressure help you succeed in client-facing situations. These competencies ensure efficient and accurate intake processes, leading to better client experiences and effective service delivery during evening hours.

What are the typical responsibilities and challenges of an evening intake coordinator?

As an Evening Intake Coordinator, your primary responsibility is to manage and process new client intakes during evening hours, ensuring that all necessary documentation is completed and that clients are directed to appropriate services. You will often collaborate with clinical staff, administrative teams, and sometimes clients' families to facilitate smooth transitions. One common challenge in this role is handling a higher volume of urgent or last-minute referrals, which requires strong organizational skills and the ability to prioritize tasks efficiently. Evening shifts may also mean working more independently, so being proactive and resourceful is important for success.
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What cities are hiring for Evening Intake Coordinator jobs? Cities with the most Evening Intake Coordinator job openings:
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What job categories do people searching Evening Intake Coordinator jobs look for? The top searched job categories for Evening Intake Coordinator jobs are:
Evening Intake Coordinator jobs near you
Infographic showing various Evening Intake Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Intake Coordinator

HomeWell Care Services

Saint Louis, MO • On-site

$40K - $61K/yr

Full-time

Retirement, PTO

Posted 27 days ago

HomeWell Care Services rating

5.8

Company rating: 5.8 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

Intake Coordinator (Full-Time)
At HomeWell Care Services, we help seniors and adults remain safe, comfortable, and independent in the place they call home. Families often contact us during stressful or emotional moments, and the first conversation can make all the difference. We're looking for someone who can provide compassionate guidance, build trust quickly, and help families confidently take the next step toward care.
Position Overview
As a Intake Coordinator, you will serve as the first point of contact for prospective clients and their families. This is a relationship-focused role centered on prompt response, thoughtful follow-up, and guiding families through the decision-making process with empathy, professionalism, and confidence.
What You'll Do
  • Respond promptly to new inquiries from prospective clients and family members.
  • Build trust through compassionate communication via phone, text, and email.
  • Conduct discovery conversations to understand care needs and determine the best next steps.
  • Educate families about available home care services and answer questions with clarity and empathy.
  • Schedule in-home care assessments with the care team.
  • Maintain consistent follow-up with both active and inactive leads.
  • Re-engage previous inquiries to identify new opportunities for care.
  • Accurately document all conversations, activities, and follow-up plans within the CRM.
  • Monitor lead progression and maintain an organized sales pipeline.
  • Partner with office staff and care coordinators to ensure a smooth client onboarding experience.
  • Deliver an exceptional customer experience through responsiveness, professionalism, and consistent communication

This position is ideal for someone who:
  • Enjoys building genuine relationships with people.
  • Responds quickly and follows through consistently.
  • Is highly organized and detail-oriented.
  • Finds purpose in helping families during important life decisions.
  • Can effectively manage multiple conversations and priorities.
  • Balances empathy with accountability and structure.
  • Takes initiative and enjoys proactive outreach rather than waiting for tasks.

What Success Looks Like
  • Respond to new inquiries promptly during scheduled working hours.
  • Help families feel informed, supported, and confident about their next steps.
  • Ensure no prospective client is lost because of missed follow-up.
  • Maintain accurate, timely, and complete CRM documentation.
  • Convert qualified inquiries into scheduled assessments and new clients.
  • Represent HomeWell with professionalism, compassion, and reliability in every interaction.

Required Qualifications
  • Minimum of 3 years of experience in inside sales, customer service, admissions, account management, client services, or another phone-based customer-facing role.
  • Excellent verbal and written communication skills.
  • Proven experience managing both inbound and outbound phone conversations.
  • Strong organizational skills with exceptional follow-up discipline.
  • Experience using CRM software to manage customer interactions and pipelines.
  • Ability to manage multiple active leads simultaneously.
  • Self-motivated with a high level of accountability and independence.

Preferred Qualifications
  • Experience in home care, healthcare, senior living, hospice, patient admissions, or a related field.
  • Experience supporting families through healthcare or caregiving decisions.
  • Sales or client relationship experience involving consultative conversations and longer decision-making cycles.

Schedule
  • Full-time position (40 hours per week).
  • Flexible schedule with required daily coverage blocks.
  • Availability during late afternoon and early evening hours is required to align with peak family inquiry times.
  • Hybrid work environment with an expectation of responsiveness during scheduled hours.
  • Occasional schedule adjustments may be necessary based on lead volume and business needs.

Flexible work from home options available.
Compensation: $40,000.00 - $61,000.00 per year
An Industry-Leading, Nation-Wide Team
At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

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