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Evening Chat Support Jobs (NOW HIRING)

TIER4 GROUP

Technical Support Specialist

Franklin, WI · On-site

Provide technical support via phone and chat in a contact center environment. * Troubleshoot ... Evening/Weekend Shifts: Fully remote. Qualifications: Education: High School Diploma or GED ...

SimplePractice

Support Specialist

Santa Monica, CA

... chat and email. This role will give you the opportunity to provide tangible value and support to ... evening hours, to help us manage our response time goals throughout the entire week.

New

Medasource

Desktop Support Technician

Philadelphia, PA · On-site

$20 - $23/hr

You will be part of a collaborative team culture, leveraging team chat and shared knowledge to ... Shifts are Monday through Friday with occasional rotating evening shifts. This is an excellent ...

Netpace

Services Support Rep 2

Salt Lake City, UT

$17.50 - $23.50/hr

... include evening, overnight and weekend opportunities). Job Responsibilities * Initial point of contact for customers via telephone, email or live chat to provide technical support of hardware ...

TTEC

$15.50 - $21/hr

Ability to support and work regular evening shifts (ranging between 15:00-24:00) What You Can ... chat with millions of customers every day. These exceptional customer experiences start with you.

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Evening Chat Support information

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$26

$44

How much do evening chat support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for evening chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Evening Chat Support vs Customer Service Representative?

AspectEvening Chat SupportCustomer Service Representative
Work HoursPrimarily evening shifts, often part-time or flexibleVaried shifts, including day, evening, and weekend hours
Work EnvironmentOnline chat platforms, remote or call center settingsIn-person, call centers, or remote customer service
Required SkillsExcellent written communication, problem-solving, patienceVerbal communication, problem-solving, customer interaction skills
CertificationsNone typically required, but customer service training helpfulCustomer service or communication certifications optional

While both roles involve assisting customers, Evening Chat Support focuses on online chat interactions during evening hours, emphasizing written communication. Customer Service Representatives may work across multiple channels, including phone and in-person, with varied schedules. The roles share skills like problem-solving and customer interaction but differ mainly in communication medium and work hours.

What are some common challenges faced by Evening Chat Support agents and how can they be managed?

Evening Chat Support agents often encounter challenges such as handling high volumes of inquiries during peak hours and addressing issues that may require escalation when other departments are offline. To manage these situations, it's important to develop strong multitasking skills, maintain clear and professional communication, and be familiar with internal resources or escalation protocols. Proactively setting expectations with customers regarding follow-up times and collaborating closely with teammates during shift handovers can also help ensure a smooth support experience.

What is an evening chat support job?

An evening chat support job involves assisting customers through online chat during evening hours, typically after standard business times. Employees in this role respond to customer inquiries, resolve issues, and provide product or service information via live chat on websites or apps. This role requires strong communication skills, patience, and the ability to multitask in a fast-paced environment. Evening chat support is often remote and may include working weekends or holidays depending on the employer's needs.

What are the key skills and qualifications needed to thrive as an Evening Chat Support representative, and why are they important?

To thrive as an Evening Chat Support representative, you need excellent written communication skills, strong problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and ticketing software is typically required. Patience, active listening, and the ability to manage stress during high-volume periods are essential soft skills in this role. These competencies ensure prompt, effective, and empathetic service, leading to high customer satisfaction during after-hours support.
More about Evening Chat Support jobs
What cities are hiring for Evening Chat Support jobs? Cities with the most Evening Chat Support job openings:
What are the most commonly searched types of Chat Support jobs? The most popular types of Chat Support jobs are:
What states have the most Evening Chat Support jobs? States with the most job openings for Evening Chat Support jobs include:
Evening Chat Support jobs near you
Infographic showing various Evening Chat Support job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 2% Internship, 21% Full Time, 16% Part Time, 5% Temporary, and 54% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Student Coordinator - Library (Evening)

Student Coordinator - Library (Evening)

Stevenson University

Pikesville, MD

$16.50/hr

Other

Posted 6 days ago

Job description

Position Description
Posting Number 01148 Position Title Student Coordinator - Library (Evening) Department Library Position Summary
The Evening Student Coordinator supports the operations of the library. Duties may include closing the library, assisting with the coordination of undergraduate student workers, circulating library materials, searching for materials, communicating with library patrons about overdue materials, providing technology support, answering questions, recording statistics, and using library software.
Education/Experience
Bachelors degree and current enrollment in a Stevenson University master's or doctoral program. Must be in good standing with the University academically and judicially.

Knowledge/Skills/Ability
  • Ability to be a reliable team member with a positive attitude is of the highest importance.
  • Excellent written and verbal communication skills.
  • Proven time management and organizational skills.
  • Proficiency in computer skills in a Windows environment including word processing, spreadsheets, and email applications.
  • Accuracy, attention to detail, and the ability to follow instructions for set procedures and processes.
  • Flexibility and ability to prioritize duties
  • Enthusiasm for learning new skills while working with changing technology.
  • Ability to work both independently and under supervision.
  • Ability to maintain confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA).
  • Ability to work evenings and weekends as scheduled.
  • Previous experience in a library or office is desirable but not required.
Physical Requirements
Medium work. Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, keyboarding, grasping, talking, hearing, repetitive motions and communicate in English. Close visual acuity. Subject to inside environmental conditions. Not substantially exposed to adverse environmental conditions.
Essential Functions
  • Serve as the main point of contact for library operations during assigned weekend and evening hours
  • Learn and use specialized library software
  • Staff the main information and reference desk as needed
  • Answer questions in person, via phone, and via online chat reference service as needed
  • Resolve circulation issues and check library items in and out as needed
  • Issue guest, visitor, and alumni cards
  • Assist with the claims missing, claims returned, missing item search process
  • Assist with overdue/lost/block notices
  • Provide technology assistance and troubleshooting as needed
  • Record statistics in assigned areas
  • Communicate problems and issues to supervisor in a timely manner 
  • Provide direction for undergraduate student workers on assigned shifts
Reports To Director, Library Services
Posting Information
Number of Available Positions 1-2 Work Location Owings Mills North Position Category Student Position Type Student Employee Months/Year up to 8 months/year Hrs/Week up to 20 hours per week Hrs/Year If scheduled to work less than 12 months, beginning date Ending Date FLSA Non-Exempt Payroll Biweekly Hiring Salary Range Anticipated to be $16.50 per hour Benefits https://www.stevenson.edu/human-resources/benefits/ Recruitment Instructions Open to All Current Students Posting Date 05/06/2026 Closing Date/Application Deadline Open Until Filled Yes EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, genetics, or any other characteristic protected by law.

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