ZipRecruiter

Log In

1

Evening Chat Support Jobs (NOW HIRING)

San Manuel Casino

Service Desk Analyst I

Highland, CA

$20.25 - $27.75/hr

... chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Provides first contact ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...

next page

Showing results 1-20

All JobsEvening Chat Support Jobs

Evening Chat Support information

See salary details

$14

$26

$44

How much do evening chat support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for evening chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Evening Chat Support vs Customer Service Representative?

AspectEvening Chat SupportCustomer Service Representative
Work HoursPrimarily evening shifts, often part-time or flexibleVaried shifts, including day, evening, and weekend hours
Work EnvironmentOnline chat platforms, remote or call center settingsIn-person, call centers, or remote customer service
Required SkillsExcellent written communication, problem-solving, patienceVerbal communication, problem-solving, customer interaction skills
CertificationsNone typically required, but customer service training helpfulCustomer service or communication certifications optional

While both roles involve assisting customers, Evening Chat Support focuses on online chat interactions during evening hours, emphasizing written communication. Customer Service Representatives may work across multiple channels, including phone and in-person, with varied schedules. The roles share skills like problem-solving and customer interaction but differ mainly in communication medium and work hours.

What are some common challenges faced by Evening Chat Support agents and how can they be managed?

Evening Chat Support agents often encounter challenges such as handling high volumes of inquiries during peak hours and addressing issues that may require escalation when other departments are offline. To manage these situations, it's important to develop strong multitasking skills, maintain clear and professional communication, and be familiar with internal resources or escalation protocols. Proactively setting expectations with customers regarding follow-up times and collaborating closely with teammates during shift handovers can also help ensure a smooth support experience.

What is an evening chat support job?

An evening chat support job involves assisting customers through online chat during evening hours, typically after standard business times. Employees in this role respond to customer inquiries, resolve issues, and provide product or service information via live chat on websites or apps. This role requires strong communication skills, patience, and the ability to multitask in a fast-paced environment. Evening chat support is often remote and may include working weekends or holidays depending on the employer's needs.

What are the key skills and qualifications needed to thrive as an Evening Chat Support representative, and why are they important?

To thrive as an Evening Chat Support representative, you need excellent written communication skills, strong problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and ticketing software is typically required. Patience, active listening, and the ability to manage stress during high-volume periods are essential soft skills in this role. These competencies ensure prompt, effective, and empathetic service, leading to high customer satisfaction during after-hours support.
More about Evening Chat Support jobs
What cities are hiring for Evening Chat Support jobs? Cities with the most Evening Chat Support job openings:
What are the most commonly searched types of Chat Support jobs? The most popular types of Chat Support jobs are:
What states have the most Evening Chat Support jobs? States with the most job openings for Evening Chat Support jobs include:
Evening Chat Support jobs near you
Evening Caregiving on the Main Line

Evening Caregiving on the Main Line

A Place at Home Philadelphia West

Berwyn, PA

$17 - $18/hr

Full-time

Posted 7 days ago

Job description

Evening Caregiver Needed in Berwyn, PA – Make Someone's Evenings Brighter!

Hey there, compassionate caregiver!

Are you someone who loves turning ordinary evenings into moments of comfort, laughter, and connection? We're looking for a kind-hearted evening caregiver to join our A Place At Home – Philadelphia West family and support a wonderful client right here in the Berwyn area.

The Shift You're Looking For:

  • 4:00 PM – 8:00 PM most days (that's about 4 hours per week total, but we're happy to chat about slight flexibility if it works better for you!)
  • Ideally 7 days a week availability, but we can make it work around your schedule—just reach out!

What You'll Do (and Love Doing):

  • Help with cozy evening routines: gentle personal care, friendly medication reminders, and preparing simple, comforting meals.
  • Bring smiles and companionship—chat, play games, share stories, or just enjoy quiet time together to lift spirits and keep things positive.
  • Keep everything safe and peaceful so your client can relax and feel secure.
  • Team up with our supportive care crew to give truly personalized, heartfelt support.

Who We're Hoping to Find:

  • A big heart full of empathy, patience, and genuine care.
  • Great communication skills and the natural ability to build warm, trusting relationships.
  • Reliable, flexible, and excited to adapt to what makes our client happiest.

Why You'll Love Being Part of Our Team:

  • Competitive pay with extra evening shift differentials (because your time matters!).
  • Ongoing training to help you grow and feel confident in your role.
  • A truly supportive admin team and leadership who have your back every step of the way.
  • The best reward of all: knowing you're making a real, meaningful difference in someone's life every single shift.

If this sounds like the kind of caregiving role that lights you up, we'd love to hear from you!

Drop us a message or apply today—let's chat about how you can bring your special touch to evenings in Berwyn.

A Place At Home – Philadelphia West is all about keeping loved ones safe, happy, and at home where they belong... and we can't do it without amazing people like you.

Reach out now—we're excited to meet you!

Apply