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Evening Call Center Jobs in Indiana (NOW HIRING)

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National Skip Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Minimum 1 year in either auto-finance, collections, banking, insurance or call center experience ... Evening and weekend work may be required as job duties demand. Physical Requirements This position ...

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Evening Call Center information

What is an evening call center job?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What does an evening call center representative do?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an evening call center representative?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

More about Evening Call Center jobs

What are the most commonly searched types of Call Center jobs in Indiana?

The most popular types of Call Center jobs in Indiana are:

What are popular job titles related to Evening Call Center jobs in Indiana?

For Evening Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Evening Call Center jobs in Indiana look for?

The top searched job categories for Evening Call Center jobs in Indiana are:

What cities in Indiana are hiring for Evening Call Center jobs?

Cities in Indiana with the most Evening Call Center job openings:

Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Inside Team Member (2570) - 600 N. Weinbach Ave

Domino's

Evansville, IN • On-site

$9 - $13/hr

Full-time

Medical, PTO

Re-posted 28 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,940 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Company Description
Job Description
Benefits:
  • Competitive Wages - Earn $9 - $13 per hour.
  • Flexible Hours - Part-time or Full-time; Day and Evening Shifts
  • On-the-job Paid Training Program
  • 50% Off Meal Discount!
  • Up to 3 Weeks Paid Vacation for employees averaging 35+ hours/week
  • Health Insurance Benefits for employees averaging 30+ hours/week
  • Opportunities for Advancement
  • Benefit Conditions: Waiting period may apply.

Responsibilities:
  • Receive and process telephone orders.
  • Enter customer orders into computer for processing.
  • Stock ingredients to/from storage, work areas and walk-in cooler.
  • Prepare products.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facilities.
  • Greet guests and handle cashier responsibilities.
  • Run Carside Delivery orders out to customers.
  • Must work well with other team members and store management.

Qualifications:
  • You must be at least 18 years of age.
  • You should possess basic math skills for making change on the spot.
  • Requires strong communication and customer service skills.

Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Videos To Watch
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What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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