Duke Energy Call Center Jobs in Indiana (NOW HIRING)

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, September 17, 2026More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

The preferred location is Plainfield, IN OR Cincinnati, OH; however, this position will be covering the Midwest and can be located at any Duke Energy location that can cover this region. The exact location will be determined at the time of offer based on business needs.

Job Summary

The Real Estate Project Manager II is responsible for the development and management of the facility capital plan, project development, and project execution oversight of the assigned region (Midwest - Indiana, Ohio, Kentucky). This role requires strategic partnership across Real Estate teams and Business Units (BU) from across the company to identify opportunities, evaluate options, and gain approval for strategic projects from senior leadership. The position also oversees the capital infrastructure replacement program and execution. The position will engage with strategic partners outside of Duke Energy for a variety of services needed to execute the capital plan and facility strategy. The scope of the Midwest portfolio includes Duke Energy Indiana, Ohio, and Kentucky facility assets ranging from corporate class A structures to operations centers and other field locations.

The PM-II position is responsible for management, or assisting management, of all phases of project planning and execution to ensure project success factors are met. These include but are not limited to scope, schedule, cost, quality, environmental, safety, communications, security, and integration.

The position is typically assigned a portfolio of "White" or "Green" ranked projects per the Project Management Center of Excellence Risk-Informed Project Ranking Process. The position is accountable for a portfolio of assigned projects with Low to Moderate levels of risk that impact various levels of the Company, Senior Management or External Agencies. PM-II's may be assigned projects with specific risk-informed requirements based on specific experience and skill sets. PM-II's serve as unifying agents providing leadership, decision making, management, guidance, coordination, and control of overall projects in accordance with established policies, procedures, systems, and requirements of the Company.

Responsibilities

Plan assigned project(s) including scope, schedule, cost, safety, and quality aspects

• Champion the process of project planning including scope and work definition, estimating, schedule formation, monitoring, cost control measures, procurement/contracting strategies, equipment selection, vendor selection, start-up and commissioning plans, and integration processes as applicable.

Create / Staff / Lead Project Team

• PM-II's provide leadership, oversight, direction, delegation, and coordination with various internal and external organizations providing services to the project (Development, Engineering, Project Controls, Estimating, Construction Management, Supply Chain, Legal, EHS, QA/QC, Operations, Communications, Stakeholder Engagement, Regulatory, Security, Fuels, Transmission, etc.). PM-II's guide matrixed members of the team daily. They interface with functional leaders of matrixed team members regarding placement, development and conflict resolution.

Establish and maintain communications among project/programs stakeholders

• Structure, lead, or assist in project related meetings to ensure open communication between team members, key stakeholders, and management. Prepare, communicate or report monthly project status, kickoff meetings, weekly and monthly required communication. Assure Project Plans, appropriate reporting means are developed and communicated according to PMCoE Standards and Business Unit implementing procedures. Effectively communicate with appropriate management/governance team.

Execute projects according to plans within approved scope, cost and schedule constraints

• Includes objectives, stakeholders, scope, roles and responsibilities, assumptions and constraints, deliverables, Work Breakdown Structure (WBS), schedule, external communication, regulatory strategy, procurement strategy, contractor and supplier strategy, resource plans, budget, lessons learned, risk plan, quality plan, safety plan, environmental plan, security plan, integration plan, data management plan, communications and reporting plan, change management, and project close out.

Basic Required Qualifications:

• Bachelor's degree

• 5 years related work experience

• In lieu of Bachelor's degree(s) AND 5 year(s) related work experience listed above, High School/GED AND 9 year(s) related work experience

Preferred Qualifications:

• Bachelor's degree in Project Management, Real Estate, Construction Management, or Architecture

• In addition to desired degree, 10 years related work experience

• Project Management Professional and/or Professional Engineer and/or Certified Associate of Project Management and/or Utility Technical Certifications/Training and/or Construction Management Institute International (CMII) Certification and/or Product Owner/Product Manager (POPM)

Additional Preferred Qualifications

• Proficient to demonstrated Expertise in Project Management, Decision Making, Critical Thinking, and Problem Solving

• Project related work experience; Risk Management, Project Leadership, Strong Collaboration, Oversight

• Utility Business Unit Experience as determined by BU ranging from Regulated or Commercial energy services experience

• Construction Management knowledge

• Proficient to Expert in project related Scheduling, Cost Controls

• Relationship development and sustainment; ability to cultivate strong, positive working relationships with Stakeholders and leaders to build credibility

• Proficient in budget management and forecasting

Working Conditions

• Field - Work will be performed both from remote locations and at various company facilities throughout the region, as needed, after the onboarding period.

• The preferred location is Plainfield, IN OR Cincinnati, OH; however, this position will be covering the Midwest and can be located at any Duke Energy location that can cover this region. The exact location will be determined at the time of offer based on business needs.

Specific Requirements

Project Manager II may have relationships with individuals in the following organizations ranging from individual contributors to Senior Department Leadership (i.e. individual contributors up to executive management):

Community Relations
Corporate Communications
Construction Management
Enterprise Security
Environmental, Health and Safety
Finance
Human Resources
Legal Department
Operations
Project Management Center of Excellence (PMCoE)
Project Controls
Regulatory and Compliance
Stakeholder Engagement
Supply Chain
Sales/Marketing Leadership of external Suppliers/Vendors
Project teams of external Suppliers/Vendors
Regulatory agencies

Travel Requirements

• May require out of town and overnight travel within assigned region (Midwest - Indiana, Ohio, Kentucky) to support certain project needs.

#LI-BM1

Travel Requirements

25-50%Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNo. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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