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Duke Energy Call Center Jobs in Indiana (NOW HIRING)

... on Duke Energy's system * Experience performing H&S safety observations Pay Range: $50.00--$60.00/hour Why Join K&A? People-First Culture: We put our people at the center of everything we do ...

Construction Manager

Indianapolis, IN · On-site

$50 - $60/hr

... on Duke Energy's system * Experience performing H&S safety observations Pay Range: $50.00--$60.00/hour Why Join K&A? People-First Culture: We put our people at the center of everything we do ...

Construction Manager

Indianapolis, IN · On-site

$50 - $60/hr

... on Duke Energy's system * Experience performing H&S safety observations Pay Range: $50.00--$60.00/hour Why Join K&A? People-First Culture: We put our people at the center of everything we do ...

... on Duke Energy's system * Experience performing H&S safety observations Pay Range: $50.00--$60.00/hour Why Join K&A? People-First Culture: We put our people at the center of everything we do ...

Construction Manager

Indianapolis, IN · On-site

$50 - $60/hr

... on Duke Energy's system * Experience performing H&S safety observations Pay Range: $50.00--$60.00/hour Why Join K&A? People-First Culture: We put our people at the center of everything we do ...

... on Duke Energy's system * Experience performing H&S safety observations Pay Range: $50.00--$60.00/hour Why Join K&A? People-First Culture: We put our people at the center of everything we do ...

... on Duke Energy's system * Experience performing H&S safety observations Pay Range: $50.00--$60.00/hour Why Join K&A? People-First Culture: We put our people at the center of everything we do ...

... on Duke Energy's system * Experience performing H&S safety observations Pay Range: $50.00--$60.00/hour Why Join K&A? People-First Culture: We put our people at the center of everything we do ...

Construction Manager

Indianapolis, IN · On-site

$50 - $60/hr

... on Duke Energy's system * Experience performing H&S safety observations Pay Range: $50.00--$60.00/hour Why Join K&A? People-First Culture: We put our people at the center of everything we do ...

... on Duke Energy's system * Experience performing H&S safety observations Pay Range: $50.00--$60.00/hour Why Join K&A? People-First Culture: We put our people at the center of everything we do ...

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Duke Energy Call Center information

See Indiana salary details

$10

$17

$23

How much do duke energy call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for duke energy call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is a Duke Energy call center?

A Duke Energy Call Center job involves assisting customers with their energy service needs, including billing inquiries, service requests, and outage reporting. Employees handle inbound calls, provide accurate information, and help resolve issues efficiently. Strong communication and problem-solving skills are essential for success in this role. Training is provided to ensure employees are knowledgeable about company policies and procedures.

What are the typical daily responsibilities for someone working in the Duke Energy call center?

In the Duke Energy Call Center, your daily responsibilities often include answering customer inquiries about billing, service disruptions, new service setups, and energy efficiency programs. You will interact with customers primarily over the phone, using specialized software to access accounts, provide information, and document interactions. Team members also coordinate with field technicians to schedule service calls or escalate emergency issues. The role involves managing a high volume of calls, adhering to quality standards, and working collaboratively within a supportive team environment to solve customer concerns efficiently.

What are the key skills and qualifications needed to thrive in the Duke Energy call center position?

To thrive in a Duke Energy Call Center role, you need strong communication skills, a customer service mindset, and familiarity with utility industry procedures, often backed by a high school diploma or equivalent. Experience with customer relationship management (CRM) software and call center phone systems is typically required. Active listening, problem-solving abilities, and patience help you stand out in addressing customer inquiries and resolving issues. These skills are crucial for delivering excellent support, accurately processing information, and ensuring customer satisfaction in a fast-paced environment.

What are popular job titles related to Duke Energy Call Center jobs in Indiana?

For Duke Energy Call Center jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Duke Energy Call Center jobs?

Cities in Indiana with the most Duke Energy Call Center job openings:

Infographic showing various Duke Energy Call Center job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 5% Part Time, and 10% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Construction Manager

K&A Engineering

Indianapolis, IN

$50 - $60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

K&A Power – is a privately held company, providing comprehensive consulting, engineering and design, program/project management, construction management, and support services to power utility and industrial clients. Specializing in substation, transmission, distribution, distributed energy resources, and EPC services, we excel in solving complex challenges with precision-driven solutions. We pride ourselves on employing top talent, fostering a culture of excellence, and building meaningful relationships with clients and employees.

Powered By Innovation, Passion, And Purpose.

Start your K&A Career:

We are seeking a highly motivated and skilled Construction Manager to join our team at K&A Engineering in Indiana, Kentucky or Ohio. In this role, you will have the opportunity to work on exciting and challenging projects that make a real impact in the energy and utility sectors. You’ll be part of a dynamic, people-focused team where your expertise, ideas, and contributions will be valued and celebrated.

Role Expectations:

  • Ensure full compliance in the following areas:
    • Safety Compliance
    • Environmental Compliance
    • Scope of work compliance, work plan, progress and schedule
  • Identify and assist in the resolution of material issues/shortages
  • Perform and document EH&S (Environmental Health & Safety) safety audits to ensure contractors are compliant with Duke Energy safe work practices.
  • Ensure pre-job briefings or observations are being effectively used
  • Monitor crew productivity.
  • Validate crew timesheets for T&E (Time & Equipment) work upon request
  • Report all safety and environmental incidents immediately to local Duke Energy representative per Duke Energy safe work practices
  • Perform and document on-going QA inspections during construction to ensure job specifications are being met
  • Validate units completed for invoicing
  • Support project documentation and as-built drawings are completed and submitted to the correct departments
  • Provide feedback on contractor performance
  • Provide status reports as needed
  • Ensure coordination of outages with customer, contractor, local operating personnel and System Controlling Authority
  • Constantly evaluates risk present in projects assigned
  • May be responsible for managing multiple projects

Qualifications and Required Skills:

  • Prior knowledge or experience in a Transmission Construction and/or Maintenance organization
  • Familiarity with regulatory requirements applicable to the position (NERC, EPC, State utility regulators, etc.)
  • Working knowledge of Resource/Work Management principles
  • Working knowledge of workforce resourcing and contract administration
  • Qualified to obtain the ability to hold a Clearance or Hot Line tag on Duke Energy's system
  • Experience performing H&S safety observations

Pay Range: $50.00—$60.00/hour

Why Join K&A?
People-First Culture:
We put our people at the center of everything we do, creating an environment where your professional and personal growth is a top priority.
Innovation & Learning: We encourage continuous learning and invest in your development through training, mentorship, and hands-on experience.
Collaborative Team Environment: We believe in the power of collaboration and working together to achieve the best outcomes for our clients and employees.
Recognition & Growth: We’ve earned our reputation through uncompromising precision and a commitment to excellence. As an agile and fast-growing company, we offer plenty of opportunities for your career advancement and growth.
Competitive Compensation & Benefits: We offer a comprehensive benefits package for eligible classified employees, including but not limited to:

  • Medical, Dental, and Vision Insurance
  • FSA, HSA, and Dependent Care Spending Account
  • 401K (Traditional and Roth with Company Match)
  • Lifestyle Spending Account (LSA)
  • Paid Parental Leave
  • Paid Holidays and Flexible PTO
  • Tuition Reimbursement, Parking and Transit Reimbursement, and Pet Insurance
  • Long-Term Disability, Short-Term Disability, and Life Insurance
  • EAP (Employee Assistance Program)

Check out our career page for more information!

The salary range for this role considers a wide range of factors that are considered in making compensation decisions, including but not limited to technical ability, experience and training, licenses and certifications, and other related skillsets. The disclosed range is an estimate and has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.