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Duke Energy Call Center Jobs (NOW HIRING)

Luxury Bath Technologies

Call Center Representative

MI · On-site

$17/hr

Job Summary Luxury Bath / Mobility Remodelers is hiring a high-energy Call Center Representative to join our Port Huron team. In this role, you will connect with homeowners, generate leads, and ...

Duke Energy

Grid Tech I

Charlotte, NC · On-site

Direct Distribution Control Center (DCC) personnel to provide working interface with Duke's Operation Centers for all DER system alarms and system operation plans and actions. * Direct Energy Trading ...

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Duke Energy Call Center information

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How much do duke energy call center jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for duke energy call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Duke Energy Call Center position, and why are they important?

To thrive in a Duke Energy Call Center role, you need strong communication skills, a customer service mindset, and familiarity with utility industry procedures, often backed by a high school diploma or equivalent. Experience with customer relationship management (CRM) software and call center phone systems is typically required. Active listening, problem-solving abilities, and patience help you stand out in addressing customer inquiries and resolving issues. These skills are crucial for delivering excellent support, accurately processing information, and ensuring customer satisfaction in a fast-paced environment.

How much does Duke Energy pay per hour?

Duke Energy call center representatives typically earn around $15 to $20 per hour, depending on experience and location. The role often involves customer service skills and may include benefits such as health insurance and paid time off.

How much do Duke Energy Line workers make?

Duke Energy line workers typically earn an average salary ranging from $60,000 to $80,000 annually, depending on experience, location, and certifications. They often work in outdoor environments and may require specialized training or apprenticeships.

What are the typical daily responsibilities for someone working in the Duke Energy Call Center?

In the Duke Energy Call Center, your daily responsibilities often include answering customer inquiries about billing, service disruptions, new service setups, and energy efficiency programs. You will interact with customers primarily over the phone, using specialized software to access accounts, provide information, and document interactions. Team members also coordinate with field technicians to schedule service calls or escalate emergency issues. The role involves managing a high volume of calls, adhering to quality standards, and working collaboratively within a supportive team environment to solve customer concerns efficiently.

What is a Duke Energy Call Center job?

A Duke Energy Call Center job involves assisting customers with their energy service needs, including billing inquiries, service requests, and outage reporting. Employees handle inbound calls, provide accurate information, and help resolve issues efficiently. Strong communication and problem-solving skills are essential for success in this role. Training is provided to ensure employees are knowledgeable about company policies and procedures.

Is it hard to get hired at Duke Energy?

Getting hired for a Duke Energy call center position typically involves a competitive application process that includes an online application, assessments, and interviews. Candidates with strong communication skills, customer service experience, and familiarity with call center tools have better chances of success.

Is Duke Energy a good company to work for?

Duke Energy offers call center roles that typically include competitive pay, benefits, and opportunities for advancement. Employees often cite a stable work environment and training programs, though experiences can vary by location and position.
More about Duke Energy Call Center jobs
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Duke Energy Call Center jobs near you
Infographic showing various Duke Energy Call Center job openings in the United States as of June 2026, with employment types broken down into 17% As Needed, and 83% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

HIGH-ENERGY CALL CENTER PROFESSIONALS!

Debt Advisors

Phoenix, AZ • On-site

$17 - $152/hr

Full-time

Posted 16 days ago

Job description

Debt Advisors Help

Are you confident, motivated, and ready to take control of your income?
Do you thrive in a fast-paced, supportive, NO-DRAMA, high-performance environment?
If you said YES, we want you on our team!

⭐ ABOUT US

Debt Advisors Help is a leading financial relief call center helping consumers break free from overwhelming debt. We pride ourselves on delivering real solutions, excellent service, and a work culture built on loyalty, consistency, and results.

We're growing FAST — and we're looking for the right people to grow with us.

WHAT YOU WILL DO

  • Answer incoming calls from warm leads

  • Educate clients about debt resolution options

  • Transfer qualified clients to senior specialists

  • Follow scripts and compliance guidelines

  • Maintain a positive, professional attitude

  • Bring your A-game EVERY day

If you can talk, listen, and stay focused — you’ll thrive here.

WHY YOU'LL LOVE WORKING WITH US

  • Weekly pay

  • Bonus opportunities

  • Team incentives & contests

  • A fun, upbeat work environment

  • Strong leadership with REAL support

  • Room for growth & promotions

  • Stability in a booming industry

This is NOT just another call center. We operate like a family — a competitive one that wins.

WE WANT PEOPLE WHO ARE:

  • Reliable and punctual

  • Coachable and hungry to grow

  • Confident on the phone

  • Positive, team-oriented, and energetic

  • Comfortable in a fast-paced environment

  • Able to follow structure and hit goals

If you bring the energy, we’ll provide the opportunity.

REQUIREMENTS

  • Must be able to work on-site full time

  • Strong communication skills

  • Comfortable on the phone

  • Must be 18+

  • Must be consistent — attendance matters!

(602) 654-6098 Call or text now!

Company Description

Debt Advisors Help is the largest and longest-running debt relief call center in Arizona, proudly serving thousands of consumers seeking real solutions to overwhelming debt. With years of industry leadership, we have built a reputation for consistency, professionalism, and results — setting the standard for what a high-performing debt relief operation should look like.