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Duke Energy Call Center Jobs (NOW HIRING)

BCI Acrylic Inc.

Call Center Manager

Chandler, AZ · On-site

We want energy. We want enthusiasm. We want people celebrating wins and enjoying coming to work. But we also want results. We're looking for a leader who understands that a great call center isn't ...

New

BCI Acrylic Inc.

Call Center Manager

Phoenix, AZ · On-site

We want energy. We want enthusiasm. We want people celebrating wins and enjoying coming to work. But we also want results. We're looking for a leader who understands that a great call center isn't ...

New

BCI Acrylic Inc.

Call Center Manager

Avondale, AZ · On-site

We want energy. We want enthusiasm. We want people celebrating wins and enjoying coming to work. But we also want results. We're looking for a leader who understands that a great call center isn't ...

New

BCI Acrylic Inc.

Call Center Manager

Tempe, AZ · On-site

We want energy. We want enthusiasm. We want people celebrating wins and enjoying coming to work. But we also want results. We're looking for a leader who understands that a great call center isn't ...

New

BCI Acrylic Inc.

Call Center Manager

Glendale, AZ · On-site

We want energy. We want enthusiasm. We want people celebrating wins and enjoying coming to work. But we also want results. We're looking for a leader who understands that a great call center isn't ...

New

BCI Acrylic Inc.

Call Center Manager

Surprise, AZ · On-site

We want energy. We want enthusiasm. We want people celebrating wins and enjoying coming to work. But we also want results. We're looking for a leader who understands that a great call center isn't ...

New

BCI Acrylic Inc.

Call Center Manager

Tolleson, AZ · On-site

We want energy. We want enthusiasm. We want people celebrating wins and enjoying coming to work. But we also want results. We're looking for a leader who understands that a great call center isn't ...

New

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Duke Energy Call Center information

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How much do duke energy call center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for duke energy call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Duke Energy call center?

A Duke Energy Call Center job involves assisting customers with their energy service needs, including billing inquiries, service requests, and outage reporting. Employees handle inbound calls, provide accurate information, and help resolve issues efficiently. Strong communication and problem-solving skills are essential for success in this role. Training is provided to ensure employees are knowledgeable about company policies and procedures.

What are the typical daily responsibilities for someone working in the Duke Energy call center?

In the Duke Energy Call Center, your daily responsibilities often include answering customer inquiries about billing, service disruptions, new service setups, and energy efficiency programs. You will interact with customers primarily over the phone, using specialized software to access accounts, provide information, and document interactions. Team members also coordinate with field technicians to schedule service calls or escalate emergency issues. The role involves managing a high volume of calls, adhering to quality standards, and working collaboratively within a supportive team environment to solve customer concerns efficiently.

What are the key skills and qualifications needed to thrive in the Duke Energy call center position?

To thrive in a Duke Energy Call Center role, you need strong communication skills, a customer service mindset, and familiarity with utility industry procedures, often backed by a high school diploma or equivalent. Experience with customer relationship management (CRM) software and call center phone systems is typically required. Active listening, problem-solving abilities, and patience help you stand out in addressing customer inquiries and resolving issues. These skills are crucial for delivering excellent support, accurately processing information, and ensuring customer satisfaction in a fast-paced environment.

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What cities are hiring for Duke Energy Call Center jobs?

Cities with the most Duke Energy Call Center job openings:

What states have the most Duke Energy Call Center jobs?

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What job categories do people searching Duke Energy Call Center jobs look for?

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Duke Energy Call Center jobs near you
Infographic showing various Duke Energy Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Saint Clair, MI • On-site

Luxury Bath Technologies
See more jobs at Luxury Bath Technologiesexternal

$17/hr

Full-time

Re-posted 19 days ago

Job description

Call Center Representative 

 Port Huron, MI
 $17/hour base + Uncapped Commission
 Full-Time | Morning & Evening Shifts Available

About Us

With over 25 years in business, Luxury Bath is a leader in the acrylic bath remodeling industry and one of the fastest-growing companies in the home improvement space. We specialize in beautiful, durable, and low-maintenance bathroom solutions that improve homeowners’ lives.

Job Summary

Luxury Bath / Mobility Remodelers is hiring a high-energy Call Center Representative to join our Port Huron team. In this role, you will connect with homeowners, generate leads, and schedule free in-home consultations.

This is an on-site position (not remote).

What You’ll Do
  • Make outbound calls to homeowners to set appointments
  • Deliver and adapt scripted sales pitches
  • Handle objections and answer customer questions
  • Confirm, reschedule, and follow up on appointments
  • Enter lead and customer information into company systems
  • Answer inbound calls from advertising campaigns
  • Maintain accurate records and daily reports
  • Support the sales team by scheduling qualified appointments
What We’re Looking For
  • Experience in call center, telemarketing, or sales preferred
  • Strong communication and persuasion skills
  • Comfortable working in a fast-paced, high-call-volume environment
  • Basic computer/data entry skills
  • Self-motivated, reliable, and goal-oriented
What We Offer
  • $17/hour base pay + commission (uncapped earning potential)
  •  Paid training and ongoing coaching
  •  Career advancement opportunities
  •  Supportive team environment
  •  Stable, growing company
Schedule
  • Full-time
  • Morning and evening shifts available
Apply Today!

Join one of the fastest-growing companies in the industry and start earning while making a difference for homeowners.

Apply now to jumpstart your career with Luxury Bath!

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