Ensure ERP enablement supports complex program-based execution models, including long-cycle manufacturing, contract-driven delivery, and government program compliance requirements. Portfolio Roadmap ...
Ensure ERP enablement supports complex program-based execution models, including long-cycle manufacturing, contract-driven delivery, and government program compliance requirements. Portfolio Roadmap ...
ERP Project Support
Saint Charles, MO ยท On-site
Position: ERP Project Support Location: St Charles MO As ERP Project Support your responsibility will be to work within a core team to assist and implement Syspro ERP Software at Natoli Engineering.
ERP Project Support
Saint Charles, MO ยท On-site
Position: ERP Project Support Location: St Charles MO As ERP Project Support your responsibility will be to work within a core team to assist and implement Syspro ERP Software at Natoli Engineering.
The Sage ERP Consultant will be responsible for supporting, optimizing, and enhancing ERP operations within a manufacturing environment. This role partners closely with production, supply chain ...
The Sage ERP Consultant will be responsible for supporting, optimizing, and enhancing ERP operations within a manufacturing environment. This role partners closely with production, supply chain ...
Sage ERP Consultant
Trenton, NJ ยท On-site
The Sage ERP Consultant will be responsible for supporting, optimizing, and enhancing ERP operations within a manufacturing environment. This role partners closely with production, supply chain ...
Sage ERP Consultant
Trenton, NJ ยท On-site
The Sage ERP Consultant will be responsible for supporting, optimizing, and enhancing ERP operations within a manufacturing environment. This role partners closely with production, supply chain ...
This position provides oversight of, and participates in support, development, documentation, and training in the Americas in relation to the Global ERP system. RESPONSIBILITIES: * Conduct all ...
This position provides oversight of, and participates in support, development, documentation, and training in the Americas in relation to the Global ERP system. RESPONSIBILITIES: * Conduct all ...
ERP Tech Solutions Manager
$115K - $173K/yr
Monitor system health, user support trends, and performance metrics , driving continuous improvement. * Coordinate and lead disaster recovery and business continuity planning for ERP and database ...
ERP Tech Solutions Manager
$115K - $173K/yr
Monitor system health, user support trends, and performance metrics , driving continuous improvement. * Coordinate and lead disaster recovery and business continuity planning for ERP and database ...
ERP Tech Solutions Manager
Salisbury, MD ยท On-site
$100K - $150K/yr
Monitor system health, user support trends, and performance metrics , driving continuous improvement. * Coordinate and lead disaster recovery and business continuity planning for ERP and database ...
ERP Tech Solutions Manager
Salisbury, MD ยท On-site
$100K - $150K/yr
Monitor system health, user support trends, and performance metrics , driving continuous improvement. * Coordinate and lead disaster recovery and business continuity planning for ERP and database ...
Position: ERP Project Support Location: St Charles MO As ERP Project Support your responsibility will be to work within a core team to assist and implement Syspro ERP Software at Natoli Engineering.
Position: ERP Project Support Location: St Charles MO As ERP Project Support your responsibility will be to work within a core team to assist and implement Syspro ERP Software at Natoli Engineering.
Sage ERP Consultant
Trenton, NJ ยท On-site
The Sage ERP Consultant will be responsible for supporting, optimizing, and enhancing ERP operations within a manufacturing environment. This role partners closely with production, supply chain ...
Sage ERP Consultant
Trenton, NJ ยท On-site
The Sage ERP Consultant will be responsible for supporting, optimizing, and enhancing ERP operations within a manufacturing environment. This role partners closely with production, supply chain ...
ERP Business Analyst
Glastonbury, CT ยท On-site
Tsunami Tsolutions is seeking an experienced IFS ERP Business Analyst to join our team. The ideal ... Deliver end-user training and ongoing functional support post-implementation. * Collaborate with ...
ERP Business Analyst
Glastonbury, CT ยท On-site
Tsunami Tsolutions is seeking an experienced IFS ERP Business Analyst to join our team. The ideal ... Deliver end-user training and ongoing functional support post-implementation. * Collaborate with ...
ERP Developer
Westminster, MA ยท On-site
$75K/yr
This is a hybrid role in our Support Center in Westminster, MA. Essential Job Functions and Duties: * Design, code, test, and troubleshoot ERP software applications to meet the organization's unique ...
ERP Developer
Westminster, MA ยท On-site
$75K/yr
This is a hybrid role in our Support Center in Westminster, MA. Essential Job Functions and Duties: * Design, code, test, and troubleshoot ERP software applications to meet the organization's unique ...
The ERP Analyst is responsible for supporting, configuring, and optimizing the company's Enterprise Resource Planning (ERP) system to align with business operations, financial controls, and ...
The ERP Analyst is responsible for supporting, configuring, and optimizing the company's Enterprise Resource Planning (ERP) system to align with business operations, financial controls, and ...
ERP Developer
Westminster, MA ยท Hybrid
$75K/yr
This is a hybrid role in our Support Center in Westminster, MA. Essential Job Functions and Duties: * Design, code, test, and troubleshoot ERP software applications to meet the organization's unique ...
ERP Developer
Westminster, MA ยท Hybrid
$75K/yr
This is a hybrid role in our Support Center in Westminster, MA. Essential Job Functions and Duties: * Design, code, test, and troubleshoot ERP software applications to meet the organization's unique ...
ERP Functional Analyst
Renton, WA ยท On-site
$95K - $110K/yr
The ERP Functional Analyst supports the implementation, stabilization, and ongoing optimization of the company's ERP platform. This role leads functional testing, validation, documentation, and user ...
Quick apply
ERP Functional Analyst
Renton, WA ยท On-site
$95K - $110K/yr
The ERP Functional Analyst supports the implementation, stabilization, and ongoing optimization of the company's ERP platform. This role leads functional testing, validation, documentation, and user ...
Responsible for supporting, optimizing, and enhancing the organization's Enterprise Resource Planning (ERP) ecosystem. Focuses heavily on data integrations, workflow automation, system configuration ...
Responsible for supporting, optimizing, and enhancing the organization's Enterprise Resource Planning (ERP) ecosystem. Focuses heavily on data integrations, workflow automation, system configuration ...
We are actively pursuing an onsite ERP Support Analyst- Microsoft Dynamics Nav/Business Central for our corporate office in Rosemont, IL Position Summary: Tecta America is seeking a detail-oriented ...
We are actively pursuing an onsite ERP Support Analyst- Microsoft Dynamics Nav/Business Central for our corporate office in Rosemont, IL Position Summary: Tecta America is seeking a detail-oriented ...
We are actively pursuing an onsite ERP Support Analyst- Microsoft Dynamics Nav/Business Central for our corporate office in Rosemont, IL Position Summary: Tecta America is seeking a detail-oriented ...
We are actively pursuing an onsite ERP Support Analyst- Microsoft Dynamics Nav/Business Central for our corporate office in Rosemont, IL Position Summary: Tecta America is seeking a detail-oriented ...
ERP Consultant
Chicago, IL ยท Remote
$70K - $90K/yr
The ERP Consultant will be responsible for implementing and providing support of Enterprise Resource Planning (ERP) solutions for our global clients, ensuring the system is meeting business needs.
Quick apply
ERP Consultant
Chicago, IL ยท Remote
$70K - $90K/yr
The ERP Consultant will be responsible for implementing and providing support of Enterprise Resource Planning (ERP) solutions for our global clients, ensuring the system is meeting business needs.
ERP Analyst
Lincoln, NE ยท On-site
Responsible for supporting, optimizing, and enhancing the organization's Enterprise Resource Planning (ERP) ecosystem. Focuses heavily on data integrations, workflow automation, system configuration ...
ERP Analyst
Lincoln, NE ยท On-site
Responsible for supporting, optimizing, and enhancing the organization's Enterprise Resource Planning (ERP) ecosystem. Focuses heavily on data integrations, workflow automation, system configuration ...
ERP Analyst
Bridgewater, VA ยท On-site
The ERP Analyst is responsible for supporting, configuring, and optimizing the company's Enterprise Resource Planning (ERP) system to align with business operations, financial controls, and ...
ERP Analyst
Bridgewater, VA ยท On-site
The ERP Analyst is responsible for supporting, configuring, and optimizing the company's Enterprise Resource Planning (ERP) system to align with business operations, financial controls, and ...
Erp Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do erp support jobs pay per hour?
What are some of the most common challenges faced by ERP Support professionals, and how can they overcome them?
What are the key skills and qualifications needed to thrive as an ERP Support Specialist, and why are they important?
What is the difference between Erp Support vs Erp Analyst?
| Aspect | Erp Support | Erp Analyst |
|---|---|---|
| Primary Focus | Providing technical support and troubleshooting for ERP systems | Analyzing business processes and optimizing ERP system functionalities |
| Required Skills | Technical knowledge, problem-solving, user support | Business analysis, system configuration, data analysis |
| Work Environment | Helpdesk, support teams, IT departments | Business units, IT teams, project environments |
| Certifications | ERP certifications, technical support certifications | Business analysis certifications, ERP modules expertise |
While both roles involve working with ERP systems, Erp Support primarily focuses on technical troubleshooting and user assistance, whereas Erp Analysts analyze and improve business processes through ERP system configurations and data analysis.
What is an ERP Support specialist?

Full-time
Posted 11 days ago
Viasat rating
3.4
Based on 6 frontline employees who took The Breakroom Quiz
75th of 76 rated telecommunications companies
Job description
One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
We are thrilled to announce an exciting opportunity for an ERP Portfolio Director (ERP Systems) to join our dynamic team in Carlsbad, CA! This hybrid role offers the unique blend of working collaboratively within our Carlsbad office and the flexibility of hybrid work.
Strategic Leadership & Value Stream Ownership
- Own strategy, performance, and business outcomes for ERP operational value streams: Order-to-Cash (O2C),
- Procure-to-Pay (P2P), Supply Chain & Logistics, and Plan-to-Build.
- Drive multi-functional process design and ERP enablement aligned to business value defined by Global Process Owners (GPOs).
- Define platform guardrails for process standardization and clean-core adoption, including a documented exception process.
- Ensure ERP enablement supports complex program-based execution models, including long-cycle manufacturing, contract-driven delivery, and government program compliance requirements.
Portfolio Roadmap & Investment Governance
- Own the Now / Next / Later ERP roadmap, balancing value delivery with platform stability and technical debt reduction.
- Lead major ERP transformation initiatives (e.g., ECC rationalization, S/4HANA migration waves, template harmonization, automation of manual processes).
- Chair ERP intake/prioritization governance with GPOs; ensure work is initiated only after formal prioritization and funding approvals.
- Maintain approval authority for major ERP functional design, configuration, and integration decisions; joint sign-off required with Financial Reporting Platforms for changes impacting finance dimensions, feeds, or close controls.
- Define and implement Oracle ERP decommissioning and coexistence strategies, including data retention, integration rationalization, and risk-managed functional transition to SAP S/4HANA.
This is a site-based role, employees work 3+ days (60%+) per week from a Viasat office or work location within a standard five-day workweek.
The day-to-day
Run Operations, Controls & Platform Health (Run + Transform)
- Ensure ERP availability, stability, performance, and resiliency across critical periods (month-end, quarter-end, year-end, peak fulfillment).
- Partner with technical delivery leads on incident/problem management, RCA, defect reduction, and environment/release governance.
- Accountable for ERP control posture and sustained audit readiness across SOX/ITGC/ITAC (including remediation execution and evidence rigor in partnership with Audit/Security).
- Establish and manage service KPIs (availability, MTTR, change success rate, incident recurrence, defect escape rate, backlog health) and drive continuous improvement.
- Establish heightened operational controls and stability guardrails for ERP processes supporting government and defense programs, including change restriction protocols and production risk evaluation.
Integration, Data, and Downstream Enablement
- Own ERP ecosystem integration outcomes across ERP and adjacent platforms (e.g., MES/WMS/TMS/PLM/CRM/eCommerce), including interface reliability, reconciliation controls, and monitoring.
- Ensure ERP outbound feeds to Adaptive/Hyperion/Oracle are stable, reconciled, and change-controlled, with coordinated release windows and readiness gates.
- Partner with data owners to strengthen master data governance practices that protect operational execution and reporting integrity.
Organizational Alignment & multi-functional Collaboration
- Partner with IT peers in Solutions Architecture, Development & Integration Services, Cybersecurity, Data & Analytics from inception to delivery.
- Collaborate with GPOs/BPOs to harmonize processes, govern change, and ensure adoption readiness.
- Build and mature a global super-user and SME network to support adoption and hypercare stabilization.
- Partner with program management, supply chain, and compliance partners to ensure ERP solutions meet contractual, delivery, and audit expectations.
Financial & Vendor Management
- Own ERP portfolio CapEx/OpEx, cost transparency, and measurable return on investment.
- Govern system integrators, managed services, and SaaS partners with outcome-based SLAs and performance scorecards.
- Shift delivery from staff augmentation to managed outcomes through internal capability building, knowledge capture, and standard operating procedures.
- Govern SAP system integrators through clearly defined deliverables, milestone-based payments, and quality gates tied to migration, stabilization, and operational outcomes.
What you'll need
- 12+ years of progressive IT leadership with ownership of large-scale, global ERP portfolios. Depth across ERP value streams (O2C, P2P, Supply Chain/Manufacturing) and working knowledge of finance execution impacts (posting logic, intercompany enablement, close dependencies).
- Demonstrable experience leading run + transform delivery in complex environments.
Strong operational discipline with a metrics-first approach (service management attitude, continuous improvement). - Experience in regulated environments with SOX/ITGC/ITAC responsibilities, audit remediation, and evidence discipline.
- Proven leadership of global teams and large SI/managed services ecosystems.
- Superb communication at all levels including executive engagement.
- U.S. Citizenship required (due to program requirements).
What will help you on the job
- Experience leading multi-platform ERP environments.
- Led at least one major ERP transformation through go-live (cutover + hypercare), including integration readiness and control validation.
- Solid understanding of program-based manufacturing, project costing, complex BOMs, long lead-time procurement, and fulfillment in ERP systems.
- Demonstrated experience operating and governing Oracle and SAP ERP platforms in parallel during phased ERP migrations.
- Experience supporting ERP-enabled operations in aerospace, defense, satellite, or government contracting environments.
- Hands-on leadership of SAP S/4HANA migrations and/or Oracle upgrades.
- Familiarity with government contracting considerations (e.g., FAR/DFARS impacts, compliance-driven controls, audit readiness requirements affecting ERP execution).
- Experience managing integration complexity across ERP, manufacturing systems, and downstream finance platforms in multi ERP ecosystems. Experience in aviation, maritime, energy, or similar operational domains.
- Familiarity with federated operating models and global process governance.
Salary range
$165,000.00 - $261,000.00 / annually.For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $205,000.00- $308,000.00/ annually
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
About ViaSat
Sourced by ZipRecruiter
At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate.
Industry
Telecommunications
Company size
5,001 - 10,000 Employees
Headquarters location
Carlsbad, CA, US
Year founded
1986