| Aspect | Dynamics Nav Support | Dynamics NAV Developer |
|---|
| Primary Role | Provides technical support, troubleshooting, and user assistance for Dynamics NAV systems | Designs, develops, and customizes Dynamics NAV solutions and modules |
| Required Skills | Knowledge of NAV functionalities, troubleshooting, user training | Programming skills (C/AL, AL), customization, report development |
| Work Environment | Support teams, help desks, client sites | Development teams, project-based environments |
| Certifications | Often certified in Dynamics NAV or related support certifications | Typically certified as NAV Developer or in programming languages |
While both roles work with Dynamics NAV, support specialists focus on troubleshooting and user assistance, whereas NAV developers handle customization and system development. Understanding these differences helps organizations assign the right professionals for each task.