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Entry Level Salesforce Help Desk Jobs in Springfield, MA

Manufacturing Inc

IT Helpdesk Technician

Agawam, MA

$20/hr

This is an entry-level position. Responsibilities include: * Answering phone calls and emails: Responding to initial inquiries and providing basic technical assistance. * Password resets: Helping ...

Vivint

Entry Level Sales Representative

Springfield, MA

$70K - $120K/yr

Help homeowners save money each month by lower their power bill Benefits: * Weekly incentives, gift ... Work outside, not behind a desk We're Looking For: * Outgoing, positive, and self-motivated people

Vivint

Entry Level Sales Representative

Springfield, MA · On-site

$70K - $120K/yr

Help homeowners save money each month by lower their power bill Benefits: * Weekly incentives, gift ... Work outside, not behind a desk We're Looking For: * Outgoing, positive, and self-motivated people

SRS Medical

Be Seen First

Administrative Sales Support

Agawam, MA · On-site

$22 - $25/hr

In this role, you won't just be filling a desk--you'll be contributing to something bigger. You'll ... Experience with Salesforce is not required but is considered a plus. * Core Competencies: Must have ...

Planet Fitness

Club Manager

Westfield, MA · On-site

$24.04/hr

We Are Passionate - Positive energy with a real desire to help others. * We Are Ambitious - Always ... Growth Opportunities over 90% of our management team started as an entry level team member! * PTO ...

All JobsSalesforce Help Desk JobsEntry Level Salesforce Help Desk JobsEntry Level Salesforce Help Desk Jobs in Springfield, MA

Entry Level Salesforce Help Desk information

See Springfield, MA salary details

$14

$24

$35

How much do entry level salesforce help desk jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for entry level salesforce help desk in Springfield, MA is $24.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.83 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are popular job titles related to Entry Level Salesforce Help Desk jobs in Springfield, MA? For Entry Level Salesforce Help Desk jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Salesforce Help Desk jobs in Springfield, MA look for? The top searched job categories for Entry Level Salesforce Help Desk jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Entry Level Salesforce Help Desk jobs? Cities near Springfield, MA with the most Entry Level Salesforce Help Desk job openings:
Entry Level Salesforce Help Desk jobs near you

IT Helpdesk Technician

Manufacturing Inc

Agawam, MA

$20/hr

Full-time

Posted 17 days ago

Job description

We are seeking a motivated and customer-focused IT Helpdesk Level I professional for a temporary assignment in our Agawam, MA location. This is an entry-level position.

Responsibilities include:

  • Answering phone calls and emails: Responding to initial inquiries and providing basic technical assistance.
  • Password resets: Helping users reset their passwords for various systems and applications.
  • Troubleshooting software errors: Diagnosing and resolving minor software issues.
  • Guiding users through simple tasks: Providing step-by-step instructions for basic IT tasks.
  • Setting up new user accounts: Creating and configuring accounts for new employees.
  • Installing software: Assisting with the installation of software applications.
  • Documenting issues and solutions: Recording problems and their resolutions for future reference.
  • Escalating complex issues: Referring more complicated problems to higher-level support.
  • Monitoring system performance: Keeping an eye on system health and performance.
  • Updating user permissions: Modifying access rights as needed.
  • Assisting with hardware setup: Helping users set up and configure hardware like printers and computers.

Skills/Qualifications:

  • Entry-level IT knowledge and a willingness to learn.
  • Excellent customer service and communication skills.
  • Basic understanding of computer hardware and software.
  • Ability to troubleshoot basic technical issues.
  • Strong organizational and time management skills.
  • Ability to follow instructions and work independently.
  • Reliable and punctual.

Schedule:

  • Monday to Friday
  • 9:00 AM to 5:00 PM (Unpaid lunch 12:00 PM to 1:00 PM)

Start Date:

  • Immediately

Location:

  • Agawam, MA (In-Office)

Pay:

  • $20.00 per hour

If you are a motivated and customer-oriented individual with a passion for IT, we encourage you to apply for this temporary opportunity. Please submit your resume detailing your relevant skills and experience.

Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected characteristic in accordance with applicable federal, state, and local laws