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Entry Level Salesforce Help Desk Jobs in Worcester, MA

Jencap

Claims Assistant-Entry Level

Worcester, MA · On-site

$18.75 - $23.75/hr

It also involves communication with third parties, and routine reporting to help ensure claims are ... Review and update claims procedures and desk guides as needed to support consistent workflows and ...

Adobe

Channel Account Manager

Waltham, MA

... desk. * Work closely with Channel Account Managers to ensure renewal strategies are integrated into ... Help partners shift from a reactive renewal posture to a proactive one, coaching them on timing ...

Floor & Decor

PRO Services Specialist

Bellingham, MA · On-site

$16.85 - $21/hr

... helping grow their business. This position reports to the PRO Services Manager and supports the ... Experience with Salesforce / CRM software is a plus. * Bilingual in Spanish or the most dominant ...

Floor & Décor

PRO Services Specialist

Bellingham, MA · On-site

$16.85 - $21/hr

... helping grow their business. This position reports to the PRO Services Manager and supports the ... Experience with Salesforce / CRM software is a plus. * Bilingual in Spanish or the most dominant ...

Jencap

Claims Assistant-Entry Level

Worcester, MA · On-site

$18.75 - $23.75/hr

It also involves communication with third parties, and routine reporting to help ensure claims are ... Review and update claims procedures and desk guides as needed to support consistent workflows and ...

Planet Fitness

Club Manager

Belchertown, MA · On-site

$24.04/hr

We Are Passionate - Positive energy with a real desire to help others. * We Are Ambitious - Always ... Growth Opportunities over 90% of our management team started as an entry level team member! * PTO ...

All JobsSalesforce Help Desk JobsEntry Level Salesforce Help Desk JobsEntry Level Salesforce Help Desk Jobs in Worcester, MA

Entry Level Salesforce Help Desk information

See Worcester, MA salary details

$14

$24

$35

How much do entry level salesforce help desk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level salesforce help desk in Worcester, MA is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.88 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are entry-level roles at Salesforce?

Entry-level roles at Salesforce typically include positions such as Salesforce Help Desk Support, Salesforce Administrator Trainee, or Junior Support Specialist. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve assisting users, troubleshooting issues, and learning Salesforce tools and certifications. They are suitable for candidates starting their careers in Salesforce support or administration.

What are popular job titles related to Entry Level Salesforce Help Desk jobs in Worcester, MA?

For Entry Level Salesforce Help Desk jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Salesforce Help Desk jobs in Worcester, MA look for?

The top searched job categories for Entry Level Salesforce Help Desk jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Entry Level Salesforce Help Desk jobs?

Cities near Worcester, MA with the most Entry Level Salesforce Help Desk job openings:

Entry Level Salesforce Help Desk jobs near you
Infographic showing various Entry Level Salesforce Help Desk job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,997 per year, or $24 per hour.

Operations Support & Fulfillment Associate

Jilian Booth, LLC.

Maynard, MA • On-site

$22/hr

Other

Medical, Retirement, PTO

Posted 23 days ago

Job description

Job Title: Operations Support and Fulfillment Associate

Job Status: Full Time, In-office

Hours: Primarily Mon–Fri, 9:00am–5:00pm. Occasional after-hours/weekend work compensated with overtime pay.

Salary: $22 an hour

Benefits: Health Insurance, 3 weeks of PTO annually, Bonus potential, 401k

Location: Maynard, MA


We are representing a leading provider of high-definition entertainment television solutions including premium set-top box (STB) technology and services to customers nationwide.


Description

  • You'll answer calls from current and prospective properties, triage their needs, and handle initial troubleshooting to
  • restore Pure HD's HD Commercial Free-To-Guest (HD-FTG) video systems per each contract's support terms. As a
  • member of the Fulfilment team, you will play a key role in ensuring our customers receive hardware that is updated,
  • well-packaged, and ready for a seamless installation experience. You'll also support the warehouse team with
  • firmware updates, hardware packing, and inventory. This is an entry-level role with strong room to advance as the
  • company grows — a great fit for someone who enjoys a fast-paced, team-oriented environment.
  • Responsibilities


Communications & support

  • Take customer calls and resolve questions and concerns accurately.
  • Guide callers through troubleshooting and product use; de-escalate tense situations with patience.
  • Respond to system alerts and resolve simple technical issues at customer sites.
  • Update customer records, document cases through closure, and produce activity reports.
  • Fulfillment & warehouse
  • Update STBs to the latest firmware, testing each unit before deployment.
  • Pack installation hardware kits, verifying accuracy before dispatch.
  • Support inventory counts, flag discrepancies, and keep storage areas organized and labeled.
  • Receive, inspect, and log incoming shipments; help meet daily and weekly shipping targets.
  • Follow all warehouse safety guidelines, plus other tasks as assigned.


Qualifications

  • High school diploma or equivalent required; Associate's degree preferred.
  • Strong verbal and written English; proven help desk or customer support experience.
  • Familiarity with computer systems and general internet/networking technologies.
  • Experience with Microsoft Office (Word, Excel, PowerPoint) a plus.
  • Strong troubleshooting, multitasking, and customer service skills.
  • Ability to lift 50 pounds.


The company is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment

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