Hartford, CT · On-site
$20 - $25/mo
Help Desk Technician Location: Onsite - Hartford, Connecticut Employment Type: W2 Only Work Authorization: US Citizens / Green Card Holders Only Duration: Long-Term Schedule: Monday-Friday, 8:00 AM ...
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Hartford, CT · On-site
$20 - $25/mo
Help Desk Technician Location: Onsite - Hartford, Connecticut Employment Type: W2 Only Work Authorization: US Citizens / Green Card Holders Only Duration: Long-Term Schedule: Monday-Friday, 8:00 AM ...
Hartford, CT · On-site
$25/hr
Help Desk Technician Location : Hartford, CT Fully Onsite $25/hr on W2 1. PC Hardware and software installation 2. End user support - face to face and via telephone 3. Excellent customer service ...
Hartford, CT · On-site
$25/hr
Help Desk Technician Location : Hartford, CT Fully Onsite $25/hr on W2 1. PC Hardware and software installation 2. End user support - face to face and via telephone 3. Excellent customer service ...
East Granby, CT · On-site
$26 - $32/hr
The Help Desk Technician will provide technical assistance and training to employees while ... High school diploma or equivalent; 2+ years of related experience or a combination of education and ...
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East Granby, CT · On-site
$26 - $32/hr
The Help Desk Technician will provide technical assistance and training to employees while ... High school diploma or equivalent; 2+ years of related experience or a combination of education and ...
East Granby, CT · On-site
$26 - $32/hr
The Help Desk Technician will provide technical assistance and training to employees while ... High school diploma or equivalent; 2+ years of related experience or a combination of education and ...
East Granby, CT · On-site
$26 - $32/hr
The Help Desk Technician will provide technical assistance and training to employees while ... High school diploma or equivalent; 2+ years of related experience or a combination of education and ...
East Granby, CT · On-site
$20 - $27/hr
The Help Desk Technician will provide technical assistance and training to employees while ... High school diploma or equivalent; 2+ years of related experience or a combination of education and ...
East Granby, CT · On-site
$20 - $27/hr
The Help Desk Technician will provide technical assistance and training to employees while ... High school diploma or equivalent; 2+ years of related experience or a combination of education and ...
Westfield, MA · On-site
$21 - $28.25/hr
Help Desk Technician I Department: Information Technology Job Status: Full Time FLSA Status: Non ... O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day) F ...
Westfield, MA · On-site
$21 - $28.25/hr
Help Desk Technician I Department: Information Technology Job Status: Full Time FLSA Status: Non ... O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day) F ...
Hartford, CT · On-site
$20.75 - $28.25/hr
... over 2,000 social workers and case managers, the application has been enhanced and modified ... SCOPE OF WORK · The agency needs to engage the service of a Help Desk Technician consultant ...
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Hartford, CT · On-site
$20.75 - $28.25/hr
... over 2,000 social workers and case managers, the application has been enhanced and modified ... SCOPE OF WORK · The agency needs to engage the service of a Help Desk Technician consultant ...
Hadley, MA · On-site
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
Hadley, MA · On-site
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
Hadley, MA · On-site
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
Hadley, MA · On-site
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
Maintains necessary tools for Help Desk technicians to be proactive and responsive during service calls. * Maintains a thorough knowledge of the ticketing and card systems and customer service ...
Maintains necessary tools for Help Desk technicians to be proactive and responsive during service calls. * Maintains a thorough knowledge of the ticketing and card systems and customer service ...
Hartford, CT · On-site
$55K - $70K/yr
Maintains necessary tools for Help Desk technicians to be proactive and responsive during service calls. * Maintains a thorough knowledge of the ticketing and card systems and customer service ...
Hartford, CT · On-site
$55K - $70K/yr
Maintains necessary tools for Help Desk technicians to be proactive and responsive during service calls. * Maintains a thorough knowledge of the ticketing and card systems and customer service ...
Warren, MA · On-site
$24 - $26/hr
We are looking for a Help Desk Analyst II to support employees across the corporate environment in Warren, Massachusetts. This Long-term Contract position is ideal for a hands-on IT specialist who ...
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Warren, MA · On-site
$24 - $26/hr
We are looking for a Help Desk Analyst II to support employees across the corporate environment in Warren, Massachusetts. This Long-term Contract position is ideal for a hands-on IT specialist who ...
Hadley, MA · On-site
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
Hadley, MA · On-site
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
Windsor, CT · On-site
$18/hr
Two to four years of professional IT experience. * Strong knowledge of IT operations, responsibilities, work flow processes and procedures to resolve most inquiries independently. * Good analytical ...
Windsor, CT · On-site
$18/hr
Two to four years of professional IT experience. * Strong knowledge of IT operations, responsibilities, work flow processes and procedures to resolve most inquiries independently. * Good analytical ...
East Hartford, CT · On-site
$19.75 - $26.50/hr
Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of ... changes, no two shifts look the same and you'll build real technical depth in Linux and AWS ...
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East Hartford, CT · On-site
$19.75 - $26.50/hr
Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of ... changes, no two shifts look the same and you'll build real technical depth in Linux and AWS ...
East Hartford, CT · Remote
$19.75 - $26.50/hr
Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of ... changes, no two shifts look the same and you'll build real technical depth in Linux and AWS ...
East Hartford, CT · Remote
$19.75 - $26.50/hr
Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of ... changes, no two shifts look the same and you'll build real technical depth in Linux and AWS ...
East Hartford, CT · On-site
$19.75 - $26.50/hr
Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of ... changes, no two shifts look the same and you'll build real technical depth in Linux and AWS ...
East Hartford, CT · On-site
$19.75 - $26.50/hr
Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of ... changes, no two shifts look the same and you'll build real technical depth in Linux and AWS ...
Hartford, CT · On-site
... technicians with technical questions/problems, it will be your responsibility to manage a variety ... We are looking for a dedicated IT Help Desk Professional to join our team. Ready to Join Us? Click ...
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Hartford, CT · On-site
... technicians with technical questions/problems, it will be your responsibility to manage a variety ... We are looking for a dedicated IT Help Desk Professional to join our team. Ready to Join Us? Click ...
Windsor, CT · On-site
$17.50 - $22.50/hr
Help Desk Rep Duration: 6 Months + Extendable Interview Type: In Person preferred Location: Windsor ... A+ Certification preferred Two to four years of professional IT experience. Strong knowledge of ...
Windsor, CT · On-site
$17.50 - $22.50/hr
Help Desk Rep Duration: 6 Months + Extendable Interview Type: In Person preferred Location: Windsor ... A+ Certification preferred Two to four years of professional IT experience. Strong knowledge of ...
$12.70 - $14.61
2% of jobs
$14.61 - $16.53
6% of jobs
$16.53 - $18.44
12% of jobs
$18.98 is the 25th percentile. Wages below this are outliers.
$18.44 - $20.36
17% of jobs
The median wage is $21.89 / hr.
$20.36 - $22.28
16% of jobs
$22.28 - $24.19
16% of jobs
$25.15 is the 75th percentile. Wages above this are outliers.
$24.19 - $26.11
12% of jobs
$26.11 - $28.03
7% of jobs
$28.03 - $29.94
6% of jobs
$29.94 - $31.86
3% of jobs
$31.86 - $33.78
2% of jobs
$12
$23
$33
For Help Desk Technician Two jobs in Springfield, MA, the most frequently searched job titles are:
The top searched job categories for Help Desk Technician Two jobs in Springfield, MA are:
Cities near Springfield, MA with the most Help Desk Technician Two job openings:
Help Desk Technician
Location: Onsite – Hartford, Connecticut
Employment Type: W2 Only
Work Authorization: US Citizens / Green Card Holders Only
Duration: Long-Term
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Hours: 40 hours per week
About the Role
We are seeking a Help Desk Technician to provide Level 1 technical support, user account administration, and end-user assistance for mission-critical enterprise applications and agency systems. This role supports users across a child welfare technology environment and requires strong customer service, attention to detail, troubleshooting skills, and the ability to follow established IT support procedures.
Responsibilities
• Provide Level 1 help desk support through phone, remote assistance, and onsite support
• Troubleshoot PC hardware, software, login, access, and application-related issues
• Process user administration requests, including adds, moves, changes, and account updates
• Review forms and requests for accuracy, completeness, and proper authorization
• Maintain user accounts in system administration tools and support access management activities
• Escalate complex technical issues to higher-level support teams as needed
• Communicate clearly with internal teams, users, and partner agencies to resolve issues
• Maintain accurate documentation, ticket records, and support activity history
• Follow IT support protocols, security procedures, and record retention requirements
Required Skills
• Minimum 1+ year of IT Support or Help Desk experience required
• Experience with PC hardware and software installation, troubleshooting, and support
• Strong end-user support experience through phone, remote, and face-to-face assistance
• Strong customer service, communication, and problem-solving skills
• Ability to follow procedures, validate information, and maintain accurate documentation
• Strong attention to detail and ability to manage sensitive information confidentially
• Must be able to work onsite in Hartford, CT
• Must pass required background checks and security clearances
Preferred Skills
• Active Directory user administration experience
• Windows 10 and Windows 11 support experience
• Office 365 support and troubleshooting experience
• Device imaging, configuration, deployment, and endpoint troubleshooting experience
• Experience supporting enterprise applications or public sector environments
Join a long-term onsite opportunity where your help desk skills, customer service mindset, and attention to detail can support critical technology services for agency users.
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Recruiting and staffing services
51 - 200 Employees
Hazlet, NJ, US
2022
