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Entry Level Operations Coordinator Jobs (NOW HIRING)

Tuckernuck

Returns Operations Coordinator

Washington, DC · On-site

$58K - $62K/yr

This is an entry-level role that works closely with the Omnichannel Operations Senior Manager to keep returns workflows running efficiently and on time. The Returns Operations Coordinator will also ...

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How much do entry level operations coordinator jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for entry level operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What does an Entry Level Operations Coordinator do?

An Entry Level Operations Coordinator supports the daily operations of a company by assisting with administrative tasks, coordinating schedules, and ensuring workflow efficiency. They often communicate with various departments, help organize meetings, and track project progress. Their main goal is to make sure processes run smoothly and deadlines are met. This role is ideal for individuals looking to gain experience in business operations and develop organizational skills.

What are the key skills and qualifications needed to thrive as an Entry Level Operations Coordinator, and why are they important?

To thrive as an Entry Level Operations Coordinator, you need strong organizational abilities, attention to detail, and a bachelor's degree in business, logistics, or a related field. Familiarity with project management software, spreadsheets, and databases is typically required. Excellent communication, time management, and problem-solving skills help you coordinate tasks and collaborate with diverse teams. These skills ensure efficient operations, smooth workflow, and effective support for organizational goals.

What is the difference between Entry Level Operations Coordinator vs Entry Level Operations Specialist?

AspectEntry Level Operations CoordinatorEntry Level Operations Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentOffice settings, team collaboration, administrative tasksOffice or warehouse settings, process monitoring, support roles
Employer & Industry UsageCommon in logistics, retail, manufacturingUsed in similar industries, often with overlapping responsibilities
Search & Comparison IntentUnderstanding entry-level coordination roles in operationsClarifying roles similar to operations coordination

While both roles support operational functions, the Entry Level Operations Coordinator typically focuses on coordinating activities, scheduling, and communication within teams. The Entry Level Operations Specialist often handles specific process support, data entry, or monitoring tasks. Both roles require similar credentials and are used across industries like logistics and retail, but their focus areas differ slightly.

What are some common challenges faced by Entry Level Operations Coordinators during their first few months on the job?

Entry Level Operations Coordinators often encounter challenges related to managing competing priorities and adapting to fast-paced environments. Learning to balance administrative tasks, such as scheduling and documentation, with problem-solving responsibilities can be demanding at first. Additionally, understanding internal processes and effectively communicating with multiple departments are key areas where new coordinators typically grow. With time and support from experienced team members, most coordinators quickly develop effective organizational and communication skills.
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What job categories do people searching Entry Level Operations Coordinator jobs look for? The top searched job categories for Entry Level Operations Coordinator jobs are:
Entry Level Operations Coordinator jobs near you
Infographic showing various Entry Level Operations Coordinator job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,511 per year, or $24.8 per hour.
Returns Operations Coordinator

Returns Operations Coordinator

Tuckernuck

Washington, DC • On-site

$58K - $62K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Position Overview
The Returns Operations Coordinator will support day-to-day operations across the returns lifecycle, with a focus on accurate refund processing, exception handling, and maintaining a smooth customer experience. This is an entry-level role that works closely with the Omnichannel Operations Senior Manager to keep returns workflows running efficiently and on time. The Returns Operations Coordinator will also collaborate cross-functionally with the Customer Service, Finance, and Operations teams to support reporting, process documentation, and continuous improvement efforts.
Core Responsibilities
  • Returns Processing & Reconciliation
  • Process refunds for returns exceptions accurately and in a timely manner, ensuring refunds move through the correct channels and refund SLAs are met with no backlog.
  • Manage and reconcile units in the Returns Reconciliation tool. Flag issues to the Returns team and help keep volume at a minimum.
  • Enter clear, accurate notes into internal systems documenting return exceptions reasons, customer feedback, and next steps.
  • Process manual returns and update the warehouse exceptions tracker on a regular basis.
  • Support the management of the warehouse tracker, escalating 3rd Party returns as needed.
  • Share observations and patterns from day-to-day work to help the team identify recurring issues and opportunities for improvement.
  • Customer Experience Support
  • Respond to escalated or complex return inquiries, identifying solutions that work for both the customer and Tuckernuck. Loop in the Finance team as needed.
  • Monitor CSAT feedback from the returns experience survey and follow up on negative responses in a timely manner.
  • Communicate returns process updates and best practices to the CX team, escalating systemic issues to management.
  • Serve as a resource to the CX team for returns-related questions, providing guidance on standard procedures.
  • Reporting & Process Improvement
  • Track and report on returns reconciliation trends, including a summary of why items are routed to the reconciliation tool.
  • Assist with cross-functional reconciliation needs as new returns initiatives are developed, in partnership with Ops, Finance, and Planning.
  • Identify and flag process gaps or inefficiencies, making recommendations for improvement to the Omnichannel Operations Senior Manager.

Minimum Qualifications
  • 0-1 year of customer service, eCommerce operations, retail, or similar experience
  • Exposure to or interest in eCommerce order management systems
  • Proficiency in Google Sheets or Excel; comfort learning new tools and platforms
  • Experience in warehouse environments or ERPs is a plus

Knowledge/Skills/Abilities
  • Highly organized with strong attention to detail.
  • The maturity to deal with sensitive information professionally.
  • Comfort in dealing with new technology and systems.
  • Empathy, energy, kindness, accountability, and adaptability.
  • Stellar problem-solving skills.
  • Positive attitude driven by an entrepreneurial spirit.

Compensation
Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated annual compensation for this role is $58,000-$62,500; classified as full-time exempt and not eligible for overtime. At Tuckernuck, we care about our team and offer benefits that support your health, growth, and work-life balance. This includes medical, dental, and vision coverage, a 401(k) with a company match, generous paid time off and holiday, paid new parent leave, day care coverage, a generous employee discount, and other great perks.
Tuckernuck Core Values
The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference.
  • Teamwork Makes the Dream Work
  • Find the Fun
  • Stay Authentic
  • Respect
  • Entrepreneurial Spirit
  • Start Strong & Finish Strong
  • Have Courage

Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

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